Search content
Sort by
Showing 6 of 6 results by ASM11
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Where is Usray ? Nobody on support. Maybe he is solving our issues. 
How about a update ?
How about a update ? I just got a response via PM from him saying I now have a ticket opened. Thanks URSAY, you have eased my mind a bit.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Time for a lawsuit anyone?
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
You're screaming lawsuit after waiting only 27 hours? Lol, I've been waiting since April 3rd.
I'm another one waiting in the wings since Apr 3. Since I've had successful history with these folks, I took a chance and have made multiple SUCCESSFUL transactions since this ongoing failed one. I think they will catch up and make it right. Though I also think they should update their website with info(it's not that hard to change the website.)
Well I hope you're right, for all our sake. I haven't bought bitcoins in about a year, and I remembered hearing good things about bitinstant, did a few quick google searches and it seemed everything was still going smoothly. Didn't find any indications of problems till after I placed my order and now I'm kicking myself for my stupidity. Between having to verify my dwolla account and this it's been about two weeks I've been trying to get some coins. Frustrating experience
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I'm not screaming anything, but this is pretty ridiculous, you have to admit. Their claim is 'Pay for your bitcoins in under an hour'... that's fraudulent, no? Like others have said, why are they still processing orders with such a backload? They are taking no responsibility for this either. I'll be patient and wait a few more days and hope for the best but right now I just want my money back. They need to put a disclaimer on there page to prevent new users from having this problem. They took our money and they shouldn't of, plan and simple.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Time for a lawsuit anyone?
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hello, another one here who used BitInstant to transfer 500 USD to Mt Gox from Dwolla. I've had no status updates at all, and no contact through e-mails, so I made my way here.
My info:
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
I haven't bought bitcoins in about a year, and I remembered hearing good things about BitInstant. Boy, it's a lot harder to get bitcoins these days. Almost two weeks now from having to verify my Dwolla account, bank, finally getting the funds and now this... You guys are making me think it'll be another week before I even see a bitcoin... Any help would be appreciated. Thanks.
My info:
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
I haven't bought bitcoins in about a year, and I remembered hearing good things about BitInstant. Boy, it's a lot harder to get bitcoins these days. Almost two weeks now from having to verify my Dwolla account, bank, finally getting the funds and now this... You guys are making me think it'll be another week before I even see a bitcoin... Any help would be appreciated. Thanks.