Going a week now, no updates.
Same response from support team via live chat and e-mail.

Any update so far?
I'm going through a similar issue with duelbits right now. I haven't fixed any matches or provided any kyc since ive only played for a couple of days. But they won't let me withdrawal my balance. They said it has nothing to do with the amount of money won, so I have no idea why they are holding my fund and not providing any information.

https://bitcointalk.org/index.php?topic=5418076.new;topicseen#new

I'd like to PM him but I don't think newbies can PM

I've wagered over 90k, which is around 10x more than what ive deposited
https://ibb.co/Hd7z2nt

If it looks like money laundering, why would anyone mix usdt and eth? they're both my hard wallets with the same address. yes, my usdt and eth addresses are the same.

They provide their standard support email address, which they basically copy and paste their response from live chat

I created an account on Duelbits to play baccarat and little bit of bj.
Day 1: deposted $6494.04 and withdrew $9,468.50. After a break, I deposted $9,228.06 and withdrew $12,700 and $208.13

Day 2: deposited $12,690.07 and requested to withdrawal $16,654.00
Under withdrawal transaction, where it should show transaction ID, shows as "processing" for 3 days.

Live chat hasn't provided any ETA and they've been giving me vague answers while telling me to continue practicing my patience. literally.
I asked them whats causing the delay and they said their compliance team needs to check my account. So far, no updates on that.
I asked them if there were any others waiting on their withdrawals, they said no.
I offered to provide KYC info to assist and speed the process, they said they don't need at the moment.
My account isn't locked but my balance is sitting at 0.

I play with a very basic martingale strategy and play by the book. Other than playing well and quickly making these transactions, I can't imagine why any of my bets would be flagged.

Display ID: Alexi
User ID: 60e07991-1c6e-5520-a312-5bb093387f74

1. I'm guessing you're not much of a gambler. You're basing your judgement of my wins with a small frame. Its irrelevant but I am still at a loss in my career. If I wanted to talk about that, that would be a separate thread, don't you think?

2. I transfer ETH and USDT because my wallet requires me to hold a small amount of eth to transfer usdt.

3. They can still provide info on what could've raised a flag or provide an eta. based on what they've told me so far, they can hold this as "processing" for eternity.

They still don't have any updates.
Withdrawal still shows as "pending"
Today marks day 5!

Intro::
My first post here is a scam accusation against Duelbits. I don't feel great about it but I appreciate all the feedback and support from everyone here.
After reading up on similar cases here and now going on 3+ days of waiting for my withdrawal, I thought it'd be helpful to open a topic here.

What happened::
I created an account on Duelbits to play baccarat and little bit of bj.
Day 1: deposted $6494.04 and withdrew $9,468.50. After a break, I deposted $9,228.06 and withdrew $12,700 and $208.13

Day 2: deposited $12,690.07 and requested to withdrawal $16,654.00
Under withdrawal transaction, where it should show transaction ID, shows as "processing" for 3 days.

Live chat hasn't provided any ETA and they've been giving me vague answers while telling me to continue practicing my patience. literally.
I asked them whats causing the delay and they said their compliance team needs to check my account. So far, no updates on that.
I asked them if there were any others waiting on their withdrawals, they said no.
I offered to provide KYC info to assist and speed the process, they said they don't need at the moment.
My account isn't locked but my balance is sitting at 0.

I play with a very basic martingale strategy and play by the book. Other than playing well and quickly making these transactions, I can't imagine why any of my bets would be flagged.


Amount Scammed:
$16,654
Payment Method:
ETH and USDT
Proof of Deposit and Withdrawals:


Additional Notes:
I'm just following a template here but I need to re-upload images properly.
Thanks in advance.

I'm running into the same issue at the moment with duel bits.
I played for a day and the withdrawal is still showing as "processing" after a full day.
The live support team are just giving me vague answers providing absolutely no updates nor eta.
I asked if the amount triggered the flag for withdrawal since it was over 15k. Of course they couldn't answer.