We are not aware of any existing issues. Does it happen when you are logged in? The sportsbook was down for like 5 minutes on Friday, but should be good now. We are able to access it and have many players doing the same. For immediate troubleshooting, please contact our support team via chat or ticket.

Yeah.. Because you screwed up and used your Betcoin deposit address, instead of your wallet address, as your withdrawal address. We were trying to save you the trouble. This kind of statement, with no context, just proves that you are here to defame and extort us.



On June 19th at 1256 UTC, you emailed us for the first time after your account was suspended.
On June 19 at 1306 UTC, we replied letting you know that you are in violation of of our terms of service, with regard to sportsbook abuse, and that an investigation is underway to determine the extent of the abuse, which could take up to 60 days. It has been 32 days. We would like for it to take less time, but unfortunately, you are one of many abusers and our security team takes these in the order they come in.

It is in your benefit that we take this time and do a proper review, because according to our terms of service, we could just withhold all funds, based on the violation. But instead, we take our time to review the case and often, the deposit is returned, as long as there are no other accounts found.

We strongly recommend that you put this thread on hold, as a resolution has not occurred, let alone a scam. If you continue to needlessly defame us in forums, we will simply direct you to our licensor or a 3rd party mediator. We have confirmed evidence of the abuse and we would be happy to show either, if you would like to go that route. Please note that if you do decide to do that, once they decide in our favor, they will abide by the terms of service, which permit us to withhold all payouts.

We didn't require anything. We asked him to complete KYC and he was unable to at that time. If he was going to be a Betcoin player, the proper accommodations could have been made. But we had a feeling he would be a nuisance, so we banned him. Turned out we were right.

This thread is resolved. Every time you reply, you are damaging our search results and giving him a platform to rant about nothing. Had we not replied to this thread in the first place, it would be dead by now. Don't punish us because we are transparent. For every 1 bogus accusation, we have thousands of happy players who are nice, and we are nice back to them because we want them there. We don't have to accept people who we know are going to cause problems.

You are already doing a fine job on your own


We haven't made a big deal out of anything. You are the one making a big deal, having written 10 posts, and still said nothing relevant. Mark resolved. Lock the the thread. This is for your own good. You are embarrassing yourself.

Exactly. We weren't going to say anything, because we didn't want to humiliate the guy, and until the matter is reviewed and resolved, there is no dispute. But after seeing that it was quickly resolved in his favor and he continued to defame us, we couldn't stay silent. If people want disputes to be taken seriously, they should submit serious disputes.

Your account was initially suspended because after you failed our verification, you were berating our support staff. We do not tolerate this type of abuse towards our team and your account was suspended to move you to email, where the conversation could continue. We performed our own internal check, within 48 hours. and allowed you to withdraw your entire account balance. Your account will remain suspended, because your attitude makes us concerned about your ability to gamble responsibly. None of this makes us dishonest and we don't consider you not receiving a refund on your 1 lost bet "making the rules as we see fit". No one would give you a refund here. The fact that, instead of closing the thread and marking it resolved, you have doubled down on your "accusation", is part of the reason why people have a hard time taking the actual legitimate complaints seriously.

This is correct




Yes, we may say it will be added within 24 hours, but most are being done within 15 minutes


The $20 bonus will be added as casino credits, specifically for the game Pizza! Pizza? Pizza! Whatever you win from that is withdrawable, as long as you have also played through the original $20 deposit (so people don't just deposit, collect the bonus, then leave)

Winnings from the slot are yours to keep. We just ask that you play through the deposit

Absolutely, you can. Just contact support once you have made your deposit on 22 or 23 May!

RESERVED