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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
I think this is what we call mouth-to-mouth marketing, which is the most effective marketing strategy. There are a lot of whales in this market, but when it comes to customer support, some of them are worse, and BC game is one of them. If you ask general questions, they reply to you. But once you are in some kind of problem and you reach them, they take a long time to reply or sometimes they don't even reply.
They take months to reply to a single email. They say this happens because of their workload. If you are making a billion dollars, it is worth spending a million dollars improving your support. Why not hire more support agents so the work load decrease for the current employees?
Great point, @Shishir99
Customer support is a core part of user experience, and we know it’s often where many platforms fall short. We’re already working on optimizing our response times and scaling the support team to make sure players get fast and helpful replies — not generic delays. Thanks for the honest feedback — it helps us move in the right direction.
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
This is a great attitude to show if you ever read about people expressing their concerns using your platform. Being active like you are makes a big difference in quickly solving
problems that others are facing.
Believe me, if you maintain this, your customers will love you for it, and in the end, you won't even have to promote your casino yourself
because your customers will be the ones saying how great your customer service is.
We genuinely believe that being active and transparent with the community isn’t just about damage control — it’s about building long-term trust. We’ll keep showing up here daily, answering questions, and improving based on real feedback. Appreciate the encouragement!
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Would you want to have some event popping off exclusively on the forum?
We might consider this) Do you have any suggestions?
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
⭐ Merited by Shishir99 (1)
This is a good response. Yes, we know that people abuse sportsbooks and try to gain unfair benefits, which is why the sportsbooks often block players. Usually, the sportsbook returns the initial deposit if it is related to value betting. But if it's arbitrage betting activity, then the sportsbook may seize the deposit along with the winnings. It is a good practice to return the deposit and then block the player.
I would recommend that you be active on the forum and closely monitor your thread. If a scam accusation appears and you do not respond to it, it would look like you are guilty, and the community may misjudge you because of that. You should debunk them as soon as they appear.
Thanks for your thoughtful feedback, we really appreciate your activity here
We’re always happy to engage with the community and clarify how we operate. We fully agree: staying active in our thread and addressing concerns promptly is essential, and we’re committed to doing just that.
Feel free to check out our platform and let us know if you have any questions or suggestions. We’re here and listening.
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
We always listen to advice and actually do not mind answering questions and in the forum also as part of the development of our community, but, as we see, there are no particularly topical issues. But if they do, we’re here.
I think he was talking about the scam accusation a player created. It seems like you guys never responded to the scam accusation. Whatever the situation is, you should always look into the issues and address them properly. It seems you doesn't know the forum well or don't know where to check the previous posts, or the scam accusations, where your name was mentioned etc etc.
It would be fair if you hire someone who know the forum well, so you can comply with the forum rules and address all the issues/scam accusations. Anyway, I believe he was talking about this scam accusation which was created last year
BITZ casino stole my 3912 USDT
I registered at this casino on May 5th. I made more than 500 bets on basketball. I passed the verification. i made deposits and withdrawals.
A couple days ago I was lucky enough to win several sport bets in a row. my balance was 3912 usdt
After requesting a withdrawal of funds - the casino asked me to wait.
Next day, when I tried to log into my personal account, I found that my account was blocked.
The support of the casino said that I broke the rules.
ABSOLUTLY SCAM!!
my last bets:
my login and balance:
I registered at this casino on May 5th. I made more than 500 bets on basketball. I passed the verification. i made deposits and withdrawals.
A couple days ago I was lucky enough to win several sport bets in a row. my balance was 3912 usdt
After requesting a withdrawal of funds - the casino asked me to wait.
Next day, when I tried to log into my personal account, I found that my account was blocked.
The support of the casino said that I broke the rules.
ABSOLUTLY SCAM!!
my last bets:
my login and balance:
The account in question was banned for value betting/arbitrage — targeting only mispriced odds in sports bets, which is a direct violation of our Fair Play rules (same rule most major bookies have).
It wasn’t about “winning too much” or random blocking. This player made a lot of such bets in a short time, our team reviewed it, and management confirmed a permanent ban.
We pay out legit wins daily — millions in withdrawals processed — but we don’t allow exploiting system errors.
Bitz Casino Team
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
You have just came back to be active again after more than a year of inactivity in this forum, was there something wrong which made you become inactive for such a long time?
Before you started to be inactive, there was a complaint against your casino, was it resolved already and why didn't you came here when there was such a complaint?
Sudden inactivity in this forum is not a good sign for most forum members, so you should not repeat it in the future especially if your inactivity is that long as what you did.
Before you started to be inactive, there was a complaint against your casino, was it resolved already and why didn't you came here when there was such a complaint?
Sudden inactivity in this forum is not a good sign for most forum members, so you should not repeat it in the future especially if your inactivity is that long as what you did.
Hello, please tell me what complaint you are talking about.
We always listen to advice and actually do not mind answering questions and in the forum also as part of the development of our community, but, as we see, there are no particularly topical issues. But if they do, we’re here.
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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🔥 But the best part? Our awesome community!
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
You have just came back to be active again after more than a year of inactivity in this forum, was there something wrong which made you become inactive for such a long time?
Before you started to be inactive, there was a complaint against your casino, was it resolved already and why didn't you came here when there was such a complaint?
Sudden inactivity in this forum is not a good sign for most forum members, so you should not repeat it in the future especially if your inactivity is that long as what you did.
Before you started to be inactive, there was a complaint against your casino, was it resolved already and why didn't you came here when there was such a complaint?
Sudden inactivity in this forum is not a good sign for most forum members, so you should not repeat it in the future especially if your inactivity is that long as what you did.
Hello, please tell me what complaint you are talking about.
Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
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Re: 👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑
^^
So what?
Is your whole plan just to bump this thread every now and then by making such posts?!
If so then let me tell you that this is not going to work and no one will be interested in replying to such thread or even playing at your casino.
If you want to keep your topic at the top then you need to interact with forum members and answer their questions.
You ignored all the above replies and just decided to post this^^
Well.. you can make a post every 24 hours but you will get no interaction here.
Reconsider your marketing strategy and hire and hire a professional OR. just an advice.
So what?
Is your whole plan just to bump this thread every now and then by making such posts?!
If so then let me tell you that this is not going to work and no one will be interested in replying to such thread or even playing at your casino.
If you want to keep your topic at the top then you need to interact with forum members and answer their questions.
You ignored all the above replies and just decided to post this^^
Well.. you can make a post every 24 hours but you will get no interaction here.
Reconsider your marketing strategy and hire and hire a professional OR. just an advice.
Hey! You're absolutely right about this.
We got so wrapped up in the technical side of the site and bonus systems that we completely neglected this forum 0_0. Plus, we've gotten used to handling questions through our social media channels. Really appreciate you calling this out!
What would you recommend for our approach here beyond just answering occasional questions? We'd especially love to hear your thoughts on marketing strategies for this platform.