Search content
Sort by
Showing 20 of 28 results by CSFBC
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
📢 Hi Everyone,
We are aware that the '500 Internal Server Error' has returned after being resolved over the weekend. This has been escalated internally, and the relevant teams are actively working on a fix.
Due to the high volume of emails we’re receiving about this, we kindly ask that you refrain from sending additional reports or screenshots—we are already aware of the issue and will update you here as soon as we have more information.
We understand how frustrating this is and appreciate your patience while we work to resolve it as quickly as possible.
Thanks,
Customer Support Team
FreeBitco.in
**📢 Website Access Update – 500 Internal Server Error**
We are aware of users experiencing a ‘500 Internal Server Error’ when trying to access the site. Our team is actively investigating and working around the clock to resolve this issue as quickly as possible.
We kindly ask that you refrain from sending multiple emails regarding this, as we are receiving an extremely high volume of contact currently. This helps us manage response times more effectively as we work through the backlog and respond to each contact.
At this time, I am unable to address queries regarding bonuses affected during the downtime. However, once the site is back up and running, we will review each case.
We will provide updates as soon as we have more information.
Best Regards,
Customer Support Team
Freebitco.in
It's strange that right now as I'm writing this post I can't access the website.
https://www.talkimg.com/images/2025/03/21/0xO3C.png
I don't know what the casino owners are up to, but since last year, when these problems started on the site, I started warning people not to use the site until they had some proof that the site still belonged to the same people, but unfortunately many people are ignoring the many flags that the site has. Maybe now they have some kind of problem with the server and fix it. We will see in the next few hours how the situation will be.
Well, I just tried visiting the casino and did encountered the same server error above, looking at the time which you made your comment, and looking at what the time is currently, I guess it's OK to say that this has been up for more than an hour or more now.
It's not looking nice at all, this looks more like the plug has been pulled, thank goodness I only have a few btc sats in there.
I really was hoping or believing that the team had started fixing the site like weeks ago when they started disturbing free spins to their users in the ton of six or more per day, seems like it was their last giveaway in preparation for the leaving.
All the same, fingers crossed and hoping this is but a minor glitch at the end of the day.
We are aware of users experiencing a ‘500 Internal Server Error’ when trying to access the site. Our team is actively investigating and working around the clock to resolve this issue as quickly as possible.
We kindly ask that you refrain from sending multiple emails regarding this, as we are receiving an extremely high volume of contact currently. This helps us manage response times more effectively as we work through the backlog and respond to each contact.
At this time, I am unable to address queries regarding bonuses affected during the downtime. However, once the site is back up and running, we will review each case.
We will provide updates as soon as we have more information.
Best Regards,
Customer Support Team
Freebitco.in
This is the second time in something like 5 days. I feel like we're approaching the endgame
It's strange that right now as I'm writing this post I can't access the website.
https://www.talkimg.com/images/2025/03/21/0xO3C.png
I don't know what the casino owners are up to, but since last year, when these problems started on the site, I started warning people not to use the site until they had some proof that the site still belonged to the same people, but unfortunately many people are ignoring the many flags that the site has. Maybe now they have some kind of problem with the server and fix it. We will see in the next few hours how the situation will be.
It's not looking nice at all, this looks more like the plug has been pulled, thank goodness I only have a few btc sats in there.
I really was hoping or believing that the team had started fixing the site like weeks ago when they started disturbing free spins to their users in the ton of six or more per day, seems like it was their last giveaway in preparation for the leaving.
All the same, fingers crossed and hoping this is but a minor glitch at the end of the day.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
**📢 Website Access Update – 500 Internal Server Error**
We are aware of users experiencing a ‘500 Internal Server Error’ when trying to access the site. Our team is actively investigating and working around the clock to resolve this issue as quickly as possible.
We kindly ask that you refrain from sending multiple emails regarding this, as we are receiving an extremely high volume of contact currently. This helps us manage response times more effectively as we work through the backlog and respond to each contact.
At this time, I am unable to address queries regarding bonuses affected during the downtime. However, once the site is back up and running, we will review each case.
We will provide updates as soon as we have more information.
Best Regards,
Customer Support Team
Freebitco.in
It's strange that right now as I'm writing this post I can't access the website.
https://www.talkimg.com/images/2025/03/21/0xO3C.png
I don't know what the casino owners are up to, but since last year, when these problems started on the site, I started warning people not to use the site until they had some proof that the site still belonged to the same people, but unfortunately many people are ignoring the many flags that the site has. Maybe now they have some kind of problem with the server and fix it. We will see in the next few hours how the situation will be.
Well, I just tried visiting the casino and did encountered the same server error above, looking at the time which you made your comment, and looking at what the time is currently, I guess it's OK to say that this has been up for more than an hour or more now.
It's not looking nice at all, this looks more like the plug has been pulled, thank goodness I only have a few btc sats in there.
I really was hoping or believing that the team had started fixing the site like weeks ago when they started disturbing free spins to their users in the ton of six or more per day, seems like it was their last giveaway in preparation for the leaving.
All the same, fingers crossed and hoping this is but a minor glitch at the end of the day.
We are aware of users experiencing a ‘500 Internal Server Error’ when trying to access the site. Our team is actively investigating and working around the clock to resolve this issue as quickly as possible.
We kindly ask that you refrain from sending multiple emails regarding this, as we are receiving an extremely high volume of contact currently. This helps us manage response times more effectively as we work through the backlog and respond to each contact.
At this time, I am unable to address queries regarding bonuses affected during the downtime. However, once the site is back up and running, we will review each case.
We will provide updates as soon as we have more information.
Best Regards,
Customer Support Team
Freebitco.in
This is the second time in something like 5 days. I feel like we're approaching the endgame
It's strange that right now as I'm writing this post I can't access the website.
https://www.talkimg.com/images/2025/03/21/0xO3C.png
I don't know what the casino owners are up to, but since last year, when these problems started on the site, I started warning people not to use the site until they had some proof that the site still belonged to the same people, but unfortunately many people are ignoring the many flags that the site has. Maybe now they have some kind of problem with the server and fix it. We will see in the next few hours how the situation will be.
It's not looking nice at all, this looks more like the plug has been pulled, thank goodness I only have a few btc sats in there.
I really was hoping or believing that the team had started fixing the site like weeks ago when they started disturbing free spins to their users in the ton of six or more per day, seems like it was their last giveaway in preparation for the leaving.
All the same, fingers crossed and hoping this is but a minor glitch at the end of the day.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi All,
Please note that our team is not always available on weekends, so responses may be delayed during this time. However, all emails, DMs, messages, and forum posts will be reviewed and will begin responding tomorrow.
All DMs will be addressed on Monday, and we will get back to you as quickly as possible in the coming days. As always, we take your feedback seriously and remain committed to assisting you.
Thank you for your understanding.
@kertas1 - Your case will be reviewed and responded to tomorrow.
Best regards,
Customer Support Team
Freebitco.in
Yeah right, even asking the Quinn or wetsuit to drop a simple reply on this thread posting that they are working already on different department is very do and will not consume a lot of time yet they decided to become discreet about this and create this new account for support purposes.
I’m curious why they need to hide important details like this while the community will still support them as long as they keep the service running smoothly the same as before.
I’m curious why they need to hide important details like this while the community will still support them as long as they keep the service running smoothly the same as before.
Well, they will post the update if there is any work is being done in the background. Seems like there isn't any positive outcome to come anytime soon and freebitco user may continue to experience the same problems over and over again for next few months maybe.
Also as some of the people mentioning that they should wake up to save their reputations, I guess they have already lost it and it will be hard to regain the same trust among the gamblers, even if they come back.
The representative on and off communication in the forum makes their progress on recovering their reputation back so slow.
Maybe it’s weekends that’s why the representative is inactive again but his profile show that he is active today I believe he is just lurking on our discussion.
I’m still hoping that they will make a comeback because this casino is already a gem due to their contributions on Bitcoin history back on the faucet days.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo0.2BTC DailyJackpot$32,500 Wager Contest
Hi,
I'd be happy to see what the issue was here and assist with a quick resolution.
Can you either send me a PM here, including your user ID and the email Subject line you used, so I can locate your email and respond. Or send me a new email via the support email address (support@freebitco.in) and let me know the same information, so I can respond to you regarding your withdrawal asap.
Best Regards,
Customer Support Team
Freebitco.in
https://bablosoft.store/image/uploads/img_67c9cdb8a8e417.61650868.png
I sent an email a few days ago, but didn't get a response.
I withdrew Fun 27 days ago, and now I still haven't received it.
[/quote]
I'd be happy to see what the issue was here and assist with a quick resolution.
Can you either send me a PM here, including your user ID and the email Subject line you used, so I can locate your email and respond. Or send me a new email via the support email address (support@freebitco.in) and let me know the same information, so I can respond to you regarding your withdrawal asap.
Best Regards,
Customer Support Team
Freebitco.in
https://bablosoft.store/image/uploads/img_67c9cdb8a8e417.61650868.png
I sent an email a few days ago, but didn't get a response.
I withdrew Fun 27 days ago, and now I still haven't received it.
[/quote]
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi all,
Please see a couple of query responses below:
@Mahdirakib,
Thank you for reaching out with your query regarding the FUN token wallet transactions.
To clarify, FreeBitco utilizes Binance Custody as a secure storage solution for its tokens. This ensures the highest level of security and asset protection for our holdings. The recent transfers you have observed are part of our standard security practices, and there is no cause for concern regarding the availability or management of funds.
Should you have any further questions, please feel free to reach out.
Best Regards,
Customer Support Team
Freebitco.in
Also -
@ All
After reviewing some recent posts, I want to clarify that FreeBitco remains under the same ownership and management, and no such changes have taken place.
We understand that some concerns have been raised, and while we welcome constructive discussions, speculation and misinformation can create unnecessary confusion. As mentioned previously, The Quin has different responsibilities under a different department and therefore no longer participates in this forum. The CSFBC account is the Customer Support account for customer queries.
Our focus remains on improving the experience for our customers, and we encourage anyone with specific concerns to reach out directly so we can address them effectively.
We aim to resolve all issues within a timely manner and will keep open communication moving forward in regards to any questions raised.
We thank you for your patience and understanding, and hope this provides some clarity.
Best Regards,
Customer Support Team
Freebitco.in
Please see a couple of query responses below:
@Mahdirakib,
Thank you for reaching out with your query regarding the FUN token wallet transactions.
To clarify, FreeBitco utilizes Binance Custody as a secure storage solution for its tokens. This ensures the highest level of security and asset protection for our holdings. The recent transfers you have observed are part of our standard security practices, and there is no cause for concern regarding the availability or management of funds.
Should you have any further questions, please feel free to reach out.
Best Regards,
Customer Support Team
Freebitco.in
@CSFBC, I just checked the Freebitco FUN token hot wallet address (0x99E2AE3dD7fDb5684950176551911d19D55dFCaB). There are only 21 million FUN tokens left on that wallet address. And 2.9+ billion FUN tokens have been transferred to Binance recently from the address. What is the plan of Freebitco team now? Now all the funds of Freebitco have become untraceable.
Also -
@ All
After reviewing some recent posts, I want to clarify that FreeBitco remains under the same ownership and management, and no such changes have taken place.
We understand that some concerns have been raised, and while we welcome constructive discussions, speculation and misinformation can create unnecessary confusion. As mentioned previously, The Quin has different responsibilities under a different department and therefore no longer participates in this forum. The CSFBC account is the Customer Support account for customer queries.
Our focus remains on improving the experience for our customers, and we encourage anyone with specific concerns to reach out directly so we can address them effectively.
We aim to resolve all issues within a timely manner and will keep open communication moving forward in regards to any questions raised.
We thank you for your patience and understanding, and hope this provides some clarity.
Best Regards,
Customer Support Team
Freebitco.in
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi wlnd,
An email has been sent to you by the team, regarding your account access.
Please review this and respond to the email accordingly, should you wish to.
Best Regards,
Customer Support Team
Freebitco.in
Posting updates here for transparency.
Lambo Lottery - ...
WoF Spins - ...
and what with questions about account access?
An email has been sent to you by the team, regarding your account access.
Please review this and respond to the email accordingly, should you wish to.
Best Regards,
Customer Support Team
Freebitco.in
Posting updates here for transparency.
Lambo Lottery - ...
WoF Spins - ...
and what with questions about account access?
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi everyone,
Posting updates here for transparency.
Lambo Lottery - I appreciate your patience regarding the Lambo Lottery – Round 11 winner announcement. I’ve escalated this internally, the promotional team has just confirmed that the winner is pending and will be announced soon.
Typically, the winner is announced on social media and the winner will also receive an official email notification.
I understand the concern about Round 12 tickets being sold before the previous winner has been announced. While I don’t have an exact timeframe yet, I will continue to follow up internally and update you as soon as I have more details.
WoF Spins - Thank you for all your emails and Private messages regarding this issue. This has been escalated internally to the relevant team and marked as a matter of urgency. As soon as I receive a response I will post an update here regarding the missing spins and future spins.
All PM's have now been responded to and we are working our way through the emails. If you have sent an email regarding either of these issues, the response you receive will reflect the above information for now and once more clarity has been received, we can communicate this with you all.
We take all of your messages, emails and forum comments seriously and will keep you in the loop.
Thank you for your patience!
Best Regards,
Customer Support Team
Freebitco.in
Posting updates here for transparency.
Lambo Lottery - I appreciate your patience regarding the Lambo Lottery – Round 11 winner announcement. I’ve escalated this internally, the promotional team has just confirmed that the winner is pending and will be announced soon.
Typically, the winner is announced on social media and the winner will also receive an official email notification.
I understand the concern about Round 12 tickets being sold before the previous winner has been announced. While I don’t have an exact timeframe yet, I will continue to follow up internally and update you as soon as I have more details.
WoF Spins - Thank you for all your emails and Private messages regarding this issue. This has been escalated internally to the relevant team and marked as a matter of urgency. As soon as I receive a response I will post an update here regarding the missing spins and future spins.
All PM's have now been responded to and we are working our way through the emails. If you have sent an email regarding either of these issues, the response you receive will reflect the above information for now and once more clarity has been received, we can communicate this with you all.
We take all of your messages, emails and forum comments seriously and will keep you in the loop.
Thank you for your patience!
Best Regards,
Customer Support Team
Freebitco.in
I understand the discussions here, but to ensure we can provide the best support, I encourage you to focus on any specific issues affecting your account, as we are addressing concerns on an individual basis. If you need assistance, please send a private message or email with your account details.
There are some general things that need to be discussed here. Lambo Lottery's concern should be explained publicly here. Some of us gamble on Freebitco to compete in the Lambo Lottery and since there was not announced the winner of previous Lottery, we want to know the reasons before we continue gambling on Freebitco. You also have to explain to us why Freebitco moved billions of FUN tokens to Binance. Also, what happened to TheQuin and wetsuit? Why don't they come here and say something? I hope you know that their words mean a lot to the community.Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi hosemary,
I understand your frustration and appreciate you bringing up these concerns. However, I’d like to clarify that while some customers have experienced issues with WoF spins, this is not the case for all users. As I mentioned previously, we have received reports where spins have been reinstated after review.
Regarding mentioned FUN withdrawals, any emails we receive are being handled on an individual basis, and each case is reviewed directly with the account holder. If you are experiencing an issue with your own account, I encourage you to reach out privately with your User ID, so we can assist you directly.
Thank you for flagging the Lambo Lottery concern—our team will review this.
I understand the discussions here, but to ensure we can provide the best support, I encourage you to focus on any specific issues affecting your account, as we are addressing concerns on an individual basis. If you need assistance, please send a private message or email with your account details.
Best regards,
Customer Support Team
Freebitco.in
@mohd1983
Thank you for sending your email.
We have a high volume of incoming emails, in order for me to locate it specifically, can you please send me a private message with the subject line used and the email address it was sent from. I can then confirm receipt of this email.
Best Regards,
Customer Support Team
Freebitco.in
I want to clarify that there is no known issue with the site, and I’d like to address any concerns regarding this directly.
Are you joking with us?The WOF spins are not credited.
The support doesn't respond to the complaints.
Many people in this thread have reported issues with FUN withdrawals.
The round 11 of lambo lottery ended more than 5 months ago and the winner has not been announced yet. You are even selling the tickets for round 12.
For any customers who have been affected/are currently being affected by the Wheel of Fortune (WoF) Spins, please send me a private message with your User ID and the length of time you have not received these spins.
The issue with WOF spins is not specific to some users. If you read posts in this thread, you will know that all users are affected. Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi Mohd1983,
I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.
Many Thanks!
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
So their only contact here for us on the forum has finally come out from the shadows to make an appearance. After months of hiding from answering for all these issues with their site.I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.
Many Thanks!
Unfortunately again getting delay for withdrawal request with Freebitco
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
How appalling to have wait over 7 months to hear a response from them. Failed support is another sign of a complete collapse of this site.
So here is my single question to you:
Hi Mohd1983,
I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.
Many Thanks!
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.
Many Thanks!
Unfortunately again getting delay for withdrawal request with Freebitco
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
If uou are official CS so for sire you should have access to support emails or any orher offical email
Also you can provide your email instead of sending direct message
If you can not answer this simple question then you are not doing any sort of support for this site and just stalling.
Hi,
I want to clarify that there is no known issue with the site, and I’d like to address any concerns regarding this directly.
For any customers who have been affected/are currently being affected by the Wheel of Fortune (WoF) Spins, please send me a private message with your User ID and the length of time you have not received these spins. Each case will be reviewed individually. Alternatively, you are more than welcome to send an email to our support team who will review and respond asap.
The email address is: support@freebitco.in.
I understand that some customers have experienced issues in the past, and in many cases, spins have resumed. We will be happy to investigate further, so if you would like your account reviewed, please send the details via private message or email.
Best regards,
Customer Support Team
Freebitco.in
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi Mohd1983,
I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.
I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.
Best Regards,
Customer Support Team
Freebitco.in
Unfortunately again getting delay for withdrawal request with Freebitco
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?
It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.
Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi All,
We are committed to ensuring a secure and fair experience for all our users. Therefore we have implemented some important changes to our website's security protocols to reduce increased abuse.
1. Captcha implementation for All Users:
Previously, certain users who met specific wagering or deposit thresholds were not required to complete a captcha. To enhance security and protect all users, we have now made captcha verification mandatory for everyone, regardless of their activity level on our platform.
2. Captcha Service Provider Update:
We have also upgraded our captcha provider for added security and reliability. The 'Password', 'Sign Up' and 'Free Play' sections have now been switched from hCaptcha to Cloudflare Captcha.
These changes are part of our ongoing efforts to maintain a safe and trustworthy environment for all our users.
We appreciate your understanding and co-operation as we continue to improve our platform.
Best Regards,
Customer Support Team
FreeBitco.in
We are committed to ensuring a secure and fair experience for all our users. Therefore we have implemented some important changes to our website's security protocols to reduce increased abuse.
1. Captcha implementation for All Users:
Previously, certain users who met specific wagering or deposit thresholds were not required to complete a captcha. To enhance security and protect all users, we have now made captcha verification mandatory for everyone, regardless of their activity level on our platform.
2. Captcha Service Provider Update:
We have also upgraded our captcha provider for added security and reliability. The 'Password', 'Sign Up' and 'Free Play' sections have now been switched from hCaptcha to Cloudflare Captcha.
These changes are part of our ongoing efforts to maintain a safe and trustworthy environment for all our users.
We appreciate your understanding and co-operation as we continue to improve our platform.
Best Regards,
Customer Support Team
FreeBitco.in
Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi Codergeek,
Just to clarify, Premium members WILL receive all spins that have not been received recently, once this issue with the WoF spins have been fully investigated and resolved.
Please do not worry about this, as a Premium Member this is a benefit of your membership.
We value your loyalty are working for a resolve asap.
Best Regards,
Customer Support Team
FreeBitco.in
Hi ESG,
At this time I am not able to confirm whether the spins will be re-credited as this is still under investigation.
Once this has been completed, I can advise further with clarity.
Best Regards,
Customer Support Team
FreeBitco.in
Users who purchase fun tokens to access the premium membership benefits including daily free WoF spins must be credited for any missing spins.
Any suggestion that premium membership benefits will not be honoured once purchased creates fud and further erodes trust in the site.
https://talkimg.com/images/2024/08/05/53hwW.jpeg
Just to clarify, Premium members WILL receive all spins that have not been received recently, once this issue with the WoF spins have been fully investigated and resolved.
Please do not worry about this, as a Premium Member this is a benefit of your membership.
We value your loyalty are working for a resolve asap.
Best Regards,
Customer Support Team
FreeBitco.in
Hi ESG,
At this time I am not able to confirm whether the spins will be re-credited as this is still under investigation.
Once this has been completed, I can advise further with clarity.
Best Regards,
Customer Support Team
FreeBitco.in
when this issue over Wheel Of Fortune will fixed, we will receive our past/losed WOF?
Users who purchase fun tokens to access the premium membership benefits including daily free WoF spins must be credited for any missing spins.
Any suggestion that premium membership benefits will not be honoured once purchased creates fud and further erodes trust in the site.
https://talkimg.com/images/2024/08/05/53hwW.jpeg
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi ESG,
At this time I am not able to confirm whether the spins will be re-credited as this is still under investigation.
Once this has been completed, I can advise further with clarity.
Best Regards,
Customer Support Team
FreeBitco.in
when this issue over Wheel Of Fortune will fixed, we will receive our past/losed WOF?
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
⭐ Merited by Timelord2067 (1)
Hi All,
Please note the issues with the WoF spins (mentioned in my previous post) are still ongoing.
We are aware of the issues and although we do not yet have a time frame for a resolution, our team is still working hard to resolve this as soon as possible.
There has been an increased volume of customer contact which may impact response times, saying this we have worked hard to ensure every email regarding this matter has been responded to.
Please note any updates will be posted on the forum.
I understand this is frustrating for many and hope to have a resolution very soon.
Best Regards,
Customer Support Team
FreeBitco.in
Please note the issues with the WoF spins (mentioned in my previous post) are still ongoing.
We are aware of the issues and although we do not yet have a time frame for a resolution, our team is still working hard to resolve this as soon as possible.
There has been an increased volume of customer contact which may impact response times, saying this we have worked hard to ensure every email regarding this matter has been responded to.
Please note any updates will be posted on the forum.
I understand this is frustrating for many and hope to have a resolution very soon.
Best Regards,
Customer Support Team
FreeBitco.in
Hi,
I have received an influx in DM's, Emails and forum posts regarding WOF Spins.
This has been escalated internally and the team are reviewing this. It is marked as priority and will update here once further information is received.
Best Regards,
Customer Support Team
FreeBitco.in
The last time I received WOF spin for holding FUN tokens was July 25.
I have received an influx in DM's, Emails and forum posts regarding WOF Spins.
This has been escalated internally and the team are reviewing this. It is marked as priority and will update here once further information is received.
Best Regards,
Customer Support Team
FreeBitco.in
I will check this evening CET time, if today there will be wof spins, i don't remember if i played yesterday or not,
I can confirm that there are some issues with WOF spins that should be credited for holding FUN tokens. The last time I received WOF spin for holding FUN tokens was July 25.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi,
I have received an influx in DM's & Emails and forum posts regarding WOF Spins.
This has been escalated internally and the team are reviewing this. It is marked as priority and will update here once further information is received.
Best Regards,
Customer Support Team
FreeBitco.in
The last time I received WOF spin for holding FUN tokens was July 25.
I have received an influx in DM's & Emails and forum posts regarding WOF Spins.
This has been escalated internally and the team are reviewing this. It is marked as priority and will update here once further information is received.
Best Regards,
Customer Support Team
FreeBitco.in
I will check this evening CET time, if today there will be wof spins, i don't remember if i played yesterday or not,
I can confirm that there are some issues with WOF spins that should be credited for holding FUN tokens. The last time I received WOF spin for holding FUN tokens was July 25.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi All,
I am aware that some customers are experiencing further issues with receiving emails for login/ passwords and also issues with the CAPTCHA.
This has been escalated internally and is currently under review.
We hope to have this resolved as quickly as possible.
Thank you for your understanding.
Best Regards,
Customer Support Team
FreeBitco.in
I am aware that some customers are experiencing further issues with receiving emails for login/ passwords and also issues with the CAPTCHA.
This has been escalated internally and is currently under review.
We hope to have this resolved as quickly as possible.
Thank you for your understanding.
Best Regards,
Customer Support Team
FreeBitco.in
Hi All,
The login issues reported regarding emails not being received has been reviewed by our internal teams.
I am pleased to say this issue should now have been resolved for all.
If you had previously experienced these issues, please try to login/withdraw again and you should now receive the email as expected.
Should any other issues arise, please post or send me a DM and I will ensure it is looked into.
Best Regards,
Customer Support Team
FreeBitco.in
The login issues reported regarding emails not being received has been reviewed by our internal teams.
I am pleased to say this issue should now have been resolved for all.
If you had previously experienced these issues, please try to login/withdraw again and you should now receive the email as expected.
Should any other issues arise, please post or send me a DM and I will ensure it is looked into.
Best Regards,
Customer Support Team
FreeBitco.in
Hi,
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi,
I have been reviewing your messages and recent posts.
Primarily I've been assisting customers via DM and Email. Please rest assured that your comments and concerns have been noted even if you have not received a direct response on the main forum page.
As previously mentioned, we are currently in a transitional period within our CS department, reviewing and improving our processes to build a structure that benefits everyone.
I am committed to providing assistance, and the majority of responses will be handled via DM or email to ensure privacy for specific personal account queries.
Your patience and understanding during this restructuring period are greatly appreciated.
Best Regards,
Customer Support Team
FreeBitco.in
That account was created on June 18, not July. But other than that, I totally agree with you. It's not particularly encouraging that their new support account has only written 7 posts in a month, although it's obvious that there were many more questions from users over that period.
I have been reviewing your messages and recent posts.
Primarily I've been assisting customers via DM and Email. Please rest assured that your comments and concerns have been noted even if you have not received a direct response on the main forum page.
As previously mentioned, we are currently in a transitional period within our CS department, reviewing and improving our processes to build a structure that benefits everyone.
I am committed to providing assistance, and the majority of responses will be handled via DM or email to ensure privacy for specific personal account queries.
Your patience and understanding during this restructuring period are greatly appreciated.
Best Regards,
Customer Support Team
FreeBitco.in
Well this seems somewhat embarrassing 
You created the CSFBC account on 18th July 2024 for the purpose of addressing issues and to answer questions. You also stated your goal was to provide helpful support and guidance for us to have the best possible experience. Such was your excitement that you stated you were looking forward to engaging with the community and contributing to the forum.
The fact you were last active in this forum on 19th July 2024 which was just a day after making your announcement demonstrates the lack of respect both you and the owners seem to have for those that need help. You are not addressing issues nor answering questions either and you have been absent when the owners could easily have paid to ensure support will never go missing.
You created the CSFBC account on 18th July 2024 for the purpose of addressing issues and to answer questions. You also stated your goal was to provide helpful support and guidance for us to have the best possible experience. Such was your excitement that you stated you were looking forward to engaging with the community and contributing to the forum.
The fact you were last active in this forum on 19th July 2024 which was just a day after making your announcement demonstrates the lack of respect both you and the owners seem to have for those that need help. You are not addressing issues nor answering questions either and you have been absent when the owners could easily have paid to ensure support will never go missing.
That account was created on June 18, not July. But other than that, I totally agree with you. It's not particularly encouraging that their new support account has only written 7 posts in a month, although it's obvious that there were many more questions from users over that period.
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi All,
The login issues reported regarding emails not being received has been reviewed by our internal teams.
I am pleased to say this issue should now have been resolved for all.
If you had previously experienced these issues, please try to login again and you should now receive the email as expected.
Should any other issues arise, please post or send me a DM and I will ensure it is looked into.
Best Regards,
Customer Support Team
FreeBitco.in
The login issues reported regarding emails not being received has been reviewed by our internal teams.
I am pleased to say this issue should now have been resolved for all.
If you had previously experienced these issues, please try to login again and you should now receive the email as expected.
Should any other issues arise, please post or send me a DM and I will ensure it is looked into.
Best Regards,
Customer Support Team
FreeBitco.in
Hi,
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi,
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
I understand the frustration of yourself and others.
Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.
I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.
Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.
Best Regards,
Customer Support Team
FreeBitco.in
put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..
Re: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest
Hi,
It has come to my attention that some users have experienced login issues when attempting to access their account.
Can all who have been affected by this please send their User ID and email address to me via DM.
I will then review each individually and get back to you asap.
Best Regards,
Customer Support Team
FreeBitco.in
A few days ago when I tried to reset the password, the button worked and the problem was that I didn't receive the authorization email. Now, the button doesn't work at all and there is no way to reset the password.
It has come to my attention that some users have experienced login issues when attempting to access their account.
Can all who have been affected by this please send their User ID and email address to me via DM.
I will then review each individually and get back to you asap.
Best Regards,
Customer Support Team
FreeBitco.in
Resetting the password doesn't work either, the button just freezes,
Same experience for me. A few days ago when I tried to reset the password, the button worked and the problem was that I didn't receive the authorization email. Now, the button doesn't work at all and there is no way to reset the password.