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Showing 20 of 181 results by Canaan Online Shop
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Topic
Board Hardware
Re: Your Favorite Home Miner
by
Canaan Online Shop
on 10/09/2025, 01:38:46 UTC
there was a nano 3...but it's been a long time...with all these melted usb c cables...I'll miss the 3s too
Hello, did you contact our support team for after-sales service? Please don't hesitate to contact us if you have any further problems.
Post
Topic
Board Hardware
Topic OP
Your Favorite Home Miner
by
Canaan Online Shop
on 09/09/2025, 06:32:43 UTC
What is your favorite home miner? Please share your reasons Shocked All ears!
Post
Topic
Board Hardware
Re: Avalon nano 3s Log file
by
Canaan Online Shop
on 22/08/2025, 06:05:29 UTC
Does anyone know how to browse the event log on a Nano 3s please?
The older Nano 3 dashboard included a link but the new 3s family dashboard does not.
 
Hello, please contact our official support team if you have any more questions.
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Topic
Board Hardware
Topic OP
Master and customize your mining activities
by
Canaan Online Shop
on 21/08/2025, 07:25:35 UTC
Hello

Canaan Mine Master is now public on Canaan official website for all people .Canaan Mine Master is self-structured platform by Canaan dev team ,which is provided to medium and large-sized mining customers, offering free and convenient management of multi-brand mining devices via browser and Web UI.

Highlights in V1.0 (For local management )
Customization in Visualization
Device support with the whole Avalon series and Antminers
Broad operation information display
Automated trigger planned for now and the future
Remote control for bulk devices
Real-time mornitor and notification
History tracking

👉Getting started with your first download and experience here: https://www.canaan.io/support/file_download
The "Getting Started Guide" in the manual will help you when necessary.
Any problems ,please leave your messages or email via apisupport@canaan.io
Post
Topic
Board Mining software (miners)
Topic OP
Canaan Mine Master: Experience Better Mine Management
by
Canaan Online Shop
on 20/08/2025, 05:56:34 UTC
Hello

Canaan Mine Master is now public on Canaan official website for all people .Canaan Mine Master is self-structured platform by Canaan dev team ,which is provided to medium and large-sized mining customers, offering free and convenient management of multi-brand mining devices via browser and Web UI.

Highlights in V1.0 (For local management )
Customization in Visualization
Device support with the whole Avalon series and Antminers
Broad operation information display
Automated trigger planned for now and the future
Remote control for bulk devices
Real-time mornitor and notification
History tracking

👉Getting started with your first download and experience here: https://www.canaan.io/support/file_download
The "Getting Started Guide" in the manual will help you when necessary.
Any problems ,please leave your messages or email via apisupport@canaan.io

Post
Topic
Board Hardware
Re: Avalon Q
by
Canaan Online Shop
on 15/05/2025, 08:48:18 UTC
Are there any options to ship this to Europe?


Please bring back credit card payments.


And this, as well!

Thank you for your advice.
Post
Topic
Board Hardware
Re: Avalon Q
by
Canaan Online Shop
on 21/04/2025, 08:54:50 UTC
Mining power at medium and low mode ? And when will you have direct sale from your website rather than third party .

Please bring back credit card payments .

Also Q efficiency is around 18.6j . Hope you release another product which has efficiency comparable to s21xp but does not use more than 1674w like Q and has power mode levels .

Thank you for your feedback, and we will try our best to improve it.
Post
Topic
Board Hardware
Re: Canaan Avalon mini 3, nano 3S & avalon Q [unofficial thread]
by
Canaan Online Shop
on 21/03/2025, 08:05:28 UTC
yeah and some of them have production issues. both units I ordered last spring died around month 7 running with extra fans and medium speed.

pretty disappointing.

Hello, please contact us for support.
Post
Topic
Board Hardware
Topic OP
Avalon Q
by
Canaan Online Shop
on 11/03/2025, 07:36:02 UTC
Dear All

If you have any questions about Avalon Q, please feel free to leave a message Smiley

Hash Rate:90 TH/s

160 chips, 4-nanometer process

Power Efficiency: 18.6 J/TH

Terrific performance on power efficiency

USB & RJ45
Both LAN and the included Wi-Fi module adapted

Power consumption:1674W

110-240V AC 50/60Hz

Operating Temperature:-5 ~ 35 ℃

Noise:45 ~ 65 dB

Net Size:L455mm x W130.5mm x H440mm (Net)

Gross Size: L575mm x W265mm x H580mm (Package)

Net Weight:10.5 kg (Net)

Gross Weight:12 kg (Gross)
Post
Topic
Board Hardware
Re: When you buy a miner, what are you most concerned about?
by
Canaan Online Shop
on 20/12/2024, 08:26:10 UTC
Hello, well noted with thanks.
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 05/12/2024, 08:08:11 UTC
Hi,

Suggestion:  A schedule option.
Example: At night the electricity is cheaper and I'm not in the office, so having the option to schedule High speed/Hash during that period would be nice. In the morning (another schedule option) when I'm in the office: Low power, low noise and low cost.

I hope we can have this option in a future firmware version (or the option to do this with Home Assistant ?)

br,
M
Hello
Thanks for your feedback and we will share it with our product team Smiley
Post
Topic
Board Hardware
Re: When you buy a miner, what are you most concerned about?
by
Canaan Online Shop
on 05/12/2024, 08:04:21 UTC
exactly, if the nano had 15W/TH efficiency and cost 20-50% less, I would buy one for every room!
We will have more new items coming. Stay tuned Cool
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 11/10/2024, 06:35:55 UTC
Hi,
is there an api from which I can get the Miner-Info?
With the adress <IP-of-miner>/get_minerinfo.cgi I cannot get any information from remote if i am not logged in. If I put the adress in Chrome, i get all the providet infos but I would have the information in iobroker or FHEM (or something else) with RegEx an parser.
Greetings

Hello, Nano3 currently does not have this function.
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 11/10/2024, 06:33:01 UTC
hello.is there a possibility to overclock the device?...for example to reach 4.5T?

Hello, impossible so far. Sad
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 19/09/2024, 05:44:07 UTC
I can't explain it.
For some people the device works without problems, for others, it doesn't.
What could be the reason for this? Has the design of some devices been changed, different chips used or something similar?

Hello, please feel free to contact us if there is any problem. customerservice@canaan.io
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 13/09/2024, 03:37:11 UTC

Thank you for your feedback and we will forward it to our tech team and get back to you with the solution.


That's very much appreciated!  and BTW: Last session uptime was + 28 hrs uninterupted mining with an extra fan for more airflow, so there is hope!

Hello, do you mean you added an extra fan for the Nano3?
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 10/09/2024, 02:00:54 UTC
One of my brand new out of the box Nano 3's won't run on high even with Canaan factory PSU.   Cry

Switched PSU's with one of the others yielded the same result. It's not the PSU so it must be something else in the hardware.

It does run on medium all day and night however...


I found that sometimes AN3 just won't let itself set to 'High' even after running om 'high' for a while it turns out it has suddenly has thrown itself offline I then notice it's mining on 'Low' ...
If that's the case (ie. AN3 going by itself form 'High' to 'Low') there's no way to get it back to 'High' but to either pull powercord **) or using  'AvalonNano3RecoveryPackage' complete reset to get it to go to 'High.'

For me the Avalon Nano 3 is a very unstable device: Besides from random disconnects the biggest issue is that:

Avalon Nano 3 always refuses to reconnect to last configured wifi after reboot (w/static IP)


It's been "a battle" using the AN3 since I got it about a week ago, somehow the FW seems very unstable:

  • AN3 logs off intermittently /throwing itself 'off' the net for whatever reason where reboot/power off is only option.
  • Now also fan spinning out of control
  • After reboot I'm forced to go through initial wifi-setup to be able to resume mining
 
Text:
The worst thing is the pain that comes with the fact that every change in setup needs a reboot. BUT, doing a reboot the AN3 then demands that I go through 'First time setup'  again - every time!!!  - because it can't re-connect to same net previous setup by me Shocked  
Even after no errors when just turning it 'Off' the Avalon Nano 3 refuses to connect to last used network by itself after reboot. No way, never done it even once!
But at same time the AN3 can run for +18 to 24 hrs without any errors (aot this tells me it's not the PU (USAMS 140W USB-C 3.1) causing errors) Temp is 50/90 *C =pretty normal

(**: which leads to having to go through setup again because it't won't reconnect back to previous setup wifi



Thank you for your feedback and we will forward it to our tech team and get back to you with the solution.
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 05/09/2024, 09:37:16 UTC

Agree 100% with what was stated above all the tools and firmware versions really need to be placed in the support portal on the Canaan website...

Hello, pls check it out on our official website. https://www.canaan.io/supports/file_download
The one issued on Aug 6th is the latest version, kindly note.
Post
Topic
Board Hardware
Re: Avalon Nano3 FAQ
by
Canaan Online Shop
on 04/09/2024, 03:35:05 UTC
    [/quote]
    @OP - good to see Canaan started a support thread for the Nano & Merit given for it.
    Here is link to quoted issue that the author started earlier.
    [/quote]

    Thank you for being so supportive, we are always here to support our customers Smiley Please let us know if you have any questions related to Avalon Nano3 Smiley
    Post
    Topic
    Board Hardware
    Merits 3 from 2 users
    Topic OP
    Avalon Nano3 FAQ
    by
    Canaan Online Shop
    on 03/09/2024, 05:58:00 UTC
    ⭐ Merited by NotFuzzyWarm (2) ,philipma1957 (1)
    Dear all
    If you have questions related to Nano3, you can share them here.  We will collect questions and provide timely feedback to our team.
    Thank you for your support.