Exactly. And vice versa. OP might have a bad experience with OKX now, but others probably think OKX is the best exchange out here.
I've had my own experiences dealing with customer support from various exchanges, and some of them are painful at times. Even those from the same company might respond differently, which led me to suspect their CS is short-staffed and they put priorities on inquiries from a group of users whose criteria are unknown to us. Sounds like we're dealing with a lottery box sometimes, which unfortunately happens to any centralized service out there as far as my experience goes.
Painful, annoying, irritating, frustrating, confusing, and more. That's what you feel communicating with a centralized exchange's support. And, yeah, submitting the same concern twice might produce different responses and results.
CS in majority of exchanges I assume aren't only short-staffed, the staff are also most likely overworked, underpaid, clueless, and don't really care. They're mostly cheap, nocturnal, dropout virtual assistants hired from a depressed community somewhere.
Most likely, but doesn't have to convert to USDT to trade with fiat via P2P. Could be BTC, ETH, or XRP directly to fiat and vice versa.
If you see a good offer on P2P with direct exchange of BTC/ETH/XRP higher than USDT then why not you can trade it into fiat. We are not the same I guess but for me, even it's a small amount I always coverted them into USDT for a better offers/rates.
Same here. And the same rules generally apply whether you're using OKX, Binance, ByBit, and others.