Search content
Sort by

Showing 20 of 966 results by DomingoX6
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 17/10/2024, 12:35:37 UTC
Here is a little demo of Coin Flip.

Flip the coin with Max the Robot, guess which side of the coin will appear (Heads or Tails) and win 197% instantly, as simple as that!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 03/10/2024, 13:42:43 UTC
We have our own and unique version of Coin Flip.

Flip the coin with Max the Robot, guess which side of the coin will appear (Heads or Tails) and win 197% instantly, as simple as that!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 19/09/2024, 14:15:25 UTC
Have you tried our unique Slot Games?

Completely different Gameplays, a lot of Mini-Games, Progressive Jackpots and, probably, way too much fun!

You will find them just at PlayBitcoinGames!

   

   
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 29/08/2024, 12:19:07 UTC
Here is a little demo of 9 out of 10.

There are 10 holes and 9 of them will make you win, do you like these odds?

You will find it just at PlayBitcoinGames!

Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 25/08/2024, 20:55:38 UTC
Then, wouldn't it be a better option to withheld players' fund altogether until the investigation concluded? Not only will it safeguard you from potential loss, it also would eradicate doubt that you're just trying to pay in installment by having "generously" let OP withdraw 2 mBTC weekly? Seems like a no-brainer to me.

In this case, that's what the team decided to do, they felt it was the fairest thing for both parties. This way, we have time to do the necessary investigations and the user can slowly withdraw his money, as we still do not have conclusive proof of the exploit that we have suspected for some time.

On the other hand, if we were to do as you say, the user has proven not to be patient enough to wait for the necessary investigations (even if he can withdraw 2 mBTC weekly), so I doubt he will wait patiently without being able to withdraw at least part of the money as the option we gave him, and it would increase his harassment towards us.

Still, I understand your concern so I will forward your comments to the team, but it's not up to me what decision they make.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 25/08/2024, 18:32:43 UTC
Pure curiosity, suppose OP managed to withdraw 10mBTC before you can finish your investigation and managed to learn that OP actually [let's assume for the sake of a narrative here] cheated the system, completely and entirely, through and through. You'll absorb the loss suffered from his withdrawal that he's not legally entitled to? Again, pure curiosity, I'm not scrutinizing or doubting you here.

Correct, if that were the case and the user manages to withdraw the funds before we can prove an exploit, we are responsible for the loss incurred.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 25/08/2024, 17:51:56 UTC
Said like this, your first paragraph, the first thing that crossed my mind was, "that looks more like an attempt of installment, not an investigation." But with your explanation on the paragraph that followed, I guess it can be argued that yes, there were very few, perhaps even none, casino that allows such leniency during investigation. Of course, assuming that this is indeed an investigation requested by your provider instead of an installment attempt.

I understand what you are saying, but the truth is that we are a small team and we are not currently able to resolve these cases as quickly as we would like to.

We have had similar problems before, because this user and many other users before this one (or multi-accounts of this user) have a similar and suspicious playing pattern (among other things), so we have suspected for a while now that there might be some exploit in our games and we are still investigating as fast as we can, but we decided to give him the option to slowly withdraw his winnings in order not to harm him that much.

We know that this is annoying and time-consuming, but we are doing it for our sake and the sake of our legitimate users. We are an honest casino, we have had these problems before and we have always managed to resolve them in the best possible way, which there is plenty of evidence of in our main topic on this forum.



If I may give my opinion and an input, this seems counterproductive. It doesn't speed up an account creation process, long-term speaking.

Yes, it safe some seconds when player signed up as they don't have to type their preferred password, perhaps 30 seconds, or let's say one minute, if the players are the kind that use a specialized password, customizing each password on each platform. But for those who prefer to stay long term, I guess they'll prefer to have "thisismypassword" instead of the "dmAr03caSJ" that's randomly generated and assigned to them. Thus, more likely than not, they'll need to open their email, retrieve the randomly generated password, paste them on your platform, request password reset, confirm through their email, then type their "thisismypassword" password as the new one. Seems like more hassle than a convenient process.

You might want to consider removing this option.

We do it this way so that a new user can start playing as soon as possible, without having to go through the annoying registration processes that are necessary on many websites. This way, users who only play for a short time don't have to worry about their account if they don't come back to the site, and users who want to stay for longer only have to change their password or save the password we automatically created for them, and in both cases, users benefit from a quick and hassle-free registration.

But I understand your point of view and agree that this registration process has its advantages and disadvantages, so I thank you for your feedback and I will forward it to the team. But in any case, this user should just contact the support team and wait for a response to regain access to his account.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 25/08/2024, 15:29:14 UTC
My apologies for the confusion. In summary, the user can withdraw up to 2 mBTC every week while we finish the investigation, so far he has withdrawn a total of 4 mBTC, and each week he can withdraw an additional 2 mBTC.



Update so far
No solution has been given regarding the "investigation" 1 week ago they suspended all withdrawals and told me only 2mbtc per week
Now I have a balance of 0.1 btc that I can't withdraw
I have sent a ticket to recover the password because when I registered they sent the password to spam and it was deleted due to time
I have sent some old tickets days ago and more than 15 days that they don't even respond to
You decide with respect to that
Now I don't even have access to the account

As we have already told you countless times, we are working on the case and you can continue to withdraw 2 mBTC every week while we finish, I doubt there is another casino where you can do something like this in these cases, but we opted for this solution in order not to hurt you so much. Withdrawals have not been suspended at any time, they are just limited.

On the other hand, you are submitting tons of tickets every day, which won't help speed up the process or solve your login problem. Submit one ticket and wait for a response from the support team, you're just slowing everything down and making it take longer for us to solve your problems. The support team can't spend all day answering all the tickets you submit, you're only hurting yourself.

Also, you keep contacting me on my personal Telegram, and although I have no obligation to answer you there, I have tried to talk to you and help you solve the problem faster, but you don't follow our advice and instructions and just keep pushing us to send the money as soon as possible. I would have no problem to keep helping you on Telegram, but my patience has a limit and I'm afraid you will lose that way of contacting me (which should never have been in the first place).

On top of that, we noticed that you have a long history of multi-accounting with us from several years ago, which is also suspicious (even on the investigation, I found a request from you on Google Hangouts from 2019 to contact me on my personal Google account, again without any consent from me).

All of that added to the constant pressure to withdraw the money as soon as possible only makes us more suspicious of you and makes the investigation process take more time, so I recommend you to be more patient and keep withdrawing 2 mBTC weekly, as even after all of this we are still offering you that option to withdraw the money.



You never mentioned having problems accessing your account until now. Are you saying you can't log in any more or did you just forget the password you used when creating the account?

To speed up the account creation process, when a user creates an account in our casino we send an email to the user with an automatically generated password, then the user can change this password whenever he wants in his account settings.

As I said before, this user has many multi-accounts on our site, so I guess he never bothered to change the password since he constantly discards accounts. I guess he ignored the email where he had his automatically generated password and never changed it, and the email went to his spam folder and was deleted after some time, so he lost access to his account for not saving/changing the password.

He can recover the password without any problem by submitting a ticket to support, but he has submitted tons of tickets and it only makes the process slower for him. He should submit a single ticket and wait for his case to be resolved and get access to his account again.
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 25/08/2024, 14:27:25 UTC
No offense but manual reviews seem to be an old-school thing and it can be costly because they may need to hire more personnel to make things faster or more effective but why can't they just make things automatic like the others? And besides they are not new on this industry anymore. As long as the developer of it is good, the outcome of it is also going to be the same.

We used to offer automatic cashouts (less than 5 minutes) in the vast majority of cases, but we were victims of multiple exploits that caused us to lose large amounts of money, so we decided that all cashouts would be manual to eliminate (or at least reduce) these cases of abuse.

We know it's not ideal, but we are forced to do that for the time being, for our sake and the sake of our legitimate users.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 19/08/2024, 11:39:21 UTC
Please read my previous message again, especially this part:

As part of risk management our support already let you know we can currently approve up to 2 mBTC cashout weekly (relative to your 2 mBTC overall deposits), until/if we can clear your account of suspicious activity, when we'd be able to pay everything in full in one batch.

In short, request a withdrawal for 2 mBTC and it will be approved.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 16/08/2024, 14:39:08 UTC
Thanks for understanding, you've got nothing to worry about, we always pay to legit players, but given the circumstances we ask for some understanding as this likely will take a few weeks to get fully cleared, meanwhile just follow our support's instructions and you'll receive your money.
Post
Topic
Board Scam Accusations
Re: PlayBitcoinGames does not process my withdrawal and not reply tickets ago 6 days
by
DomingoX6
on 16/08/2024, 13:43:31 UTC
Hello.

Our support replied to you several times and explained the situation, and due to suspicious activity (extremely improbable win probability, suspicious gaming patterns, and more...), and your newly created account, we unfortunately have to run additional security checks and limit any withdrawals from such accounts, until we have more time to investigate to ensure all winnings were gained legitimately and not part of some potential exploit.

We're an extremely small team, with currently very few resources to do comprehensive investigations in a quick/reasonable amount of time. So in such cases, unfortunately, they take a longer time. As part of risk management our support already let you know we can currently approve up to 2 mBTC cashout weekly (relative to your 2 mBTC overall deposits), until/if we can clear your account of suspicious activity, when we'd be able to pay everything in full in one batch.

In extreme cases, these checks can take weeks, and in extremely rare cases even months (depending on several contexts). The reason we're doing them is because we've been heavily burned in the past by similar activity, which ended up turning to be some user finding an exploit, and us only being able to find & prove the exploit after several months. And in the meantime, we've been approving cashouts to the player, overall in the amount of 1 BTC.

We're simply not a large enough casino with enough turnaround and a 24/7 security team ready to dive into technical analysis immediately when such cases appear.

Also, we can't go into too much detail, but there's additional suspicious activity related to your account (which usually surrounds these cases), such as:
- Constantly canceling and re-requesting cashouts
- New user making small deposits and consistently out-making huge relative wins, with improbable probabilities
- Suspicious bet & win patterns
- Constantly pressuring us publicly, even reaching out to some of our staff in various channels, trying to pressure us into acting hastily (you even contacted me on my PERSONAL Telegram account, which I don't use for work-related things and you had no consent from me to contact me there, yet I talked to you and explained the situation and tried to help you in any way I could)

Please note that some of the above might not be 100% related to you, but the sum of all activity is extremely suspicious, and we simply have to be extremely cautious in such situations. We simply have to make objective decisions in extreme cases, and take the time we need, as we are not a huge casino (though large casinos also catch & prevent/ban any suspicious users accurately way more often, so that is why smaller casinos are often targets of people who try to find exploits and pressure such casinos to act hastily).

If you've indeed done nothing wrong and played and won normally, we suggest that you simply follow instructions from our support and not try to complicate the matter further. i.e. request a cashout of 2mBTC weekly, which will be approved, until we can fully absolve you of any suspicion, which might take weeks. Continual threats, pressure/defamation will not help speed up that process, as that has always been a large part of any actual proven exploiters, and only complicates the process and makes us have to be even more careful in our checks.

Every user who played fairly has always been paid in our casinos and there is plenty of proof about those cases in our main topic here (and many exploiters have also been paid, because we acted hastily and not took enough time to investigate & eventually prove their exploitation and fix it). It might have taken some time (which we completely understand is annoying or even not-acceptable), but the reality of our situation simply does not allow us to resolve such complex cases in a quick manner.
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 14/08/2024, 11:42:16 UTC
We are a small team and programmers' time is limited, so unfortunately some verifications can take a while.

Smaller withdrawals are usually paid in less than 24-48 hours, but for larger withdrawals like this one (+20 mBTC) we have to take the time to be sure all plays have been fair.

We have been the victim of multiple exploits in the past and have lost a lot of money as a result, we have tightened the security of the website, but we cannot afford to make instant withdrawals and have to check them manually, which in some cases like this can take a while.

We are working on this case and talking to the affected user to resolve the issue as best as we can, I don't know why he says the support team is not taking care of him.

We have been through this multiple times in the past and we always pay if the user played fairly and without cheats or exploits, there is enough evidence in this topic that these cases have always been taken care of and resolved.

Nobody likes to wait, and I apologize for that, but for our safety and that of our users, we must be sure that all plays are fair, and if that's the case you will be paid as soon as possible as we have always done.
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 13/08/2024, 23:33:20 UTC
Hello, I want to notify that this site is not paying, there are complaints from some users who are not paying and in my case I am waiting 4 days and I do not receive any response from that process and it does not even read the tickets.





I will leave a neutral comment for the moment until that case is resolved.


Hello, we are paying as we have always done, but it may take longer to process the payments in some cases.

For security reasons, the programmers must review some withdrawals and accounts before processing payouts.

As it has happened before (and there is plenty of evidence on this topic), if you did nothing wrong and played fairly, you will receive your money without any problem.

Thank you for your patience.
Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 01/08/2024, 11:28:56 UTC
9 out of 10 is a simple golf-themed game.

There are 10 holes and 9 of them will make you win, do you like these odds?

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 04/07/2024, 11:13:35 UTC
Here is a little demo of Pirates Scratch.

Let's find some treasures, Matey! Scratch the cards and get 3 identical symbols to win the biggest payouts!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 20/06/2024, 10:42:05 UTC
Pirates Scratch is a pirate-themed scratch game.

Let's find some treasures, Matey! Scratch the cards and get 3 identical symbols to win the biggest payouts!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 06/06/2024, 11:57:13 UTC
Here is a little demo of Crime Night.

A fantastic and fun game, with a great atmosphere and a mini game where you can multiply your bet or win the Jackpot!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 23/05/2024, 12:30:30 UTC
Crime Night is one of our scratch games.

A fantastic and fun game, with a great atmosphere and a mini game where you can multiply your bet or win the Jackpot!

You will find it just at PlayBitcoinGames!

Post
Topic
Board Gambling
Re: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions!
by
DomingoX6
on 02/05/2024, 12:35:39 UTC
Have you tried our unique Scratch Games?

Many different themes, a lot of payout ratios, Mini-Games and Progressive Jackpots!

You will find them just at PlayBitcoinGames!