First of all, thank you bitcointalk.org - a highlight of my visits here is spending 5 minutes doing the endless verification captchas. What fun!
Are there really that many bots who want to establish accounts here that it is worth making it such an unpleasant experience to login here?

Anyway - based on the lack of response to questions on this page, it appears that cointracking.info does not offer much useful cs.
Why would anyone opt for a paid account when the cs takes more than 5 days for a response, per the Support page on your website?
You refer people here but no cs responses here either it seems.

Tax season ended a month ago, but still no fast support?


This is a support request I just sent them - Perhaps some of the users here can help me - would be appreciated.


"1) I am on https://cointracking.info/enter_coins.php

It would be most helpful - I would say essential - to be able to see price per BTC for Buy/Sell on each line.


Why isn't that available?

Where can I see what your software is valuing the Buy/Sell per BTC price of the BTC per line?


2) I am entering the Trading Fee on each line.


a) It would also be essential to be able to see this when reviewing the page at

https://cointracking.info/enter_coins.php.

Where can I see the amounts I entered for Trading Fee?


b) Does your software incorporate the Trading Fee into the price per BTC (as it should) - i.e., add the Trading Fee to the Buy price and/or subtract it from the Sell price?"


Thank you.

game-protect - I believe you are well intentioned, but a license is - sadly - meaningless.

Ask people here about other licensed books which have gone under, such as Aces Gold.

Unless the licensing agency is going to make good if the book goes under - and NONE of them will do this - it is meaningless.
It's only function is to reap some money for the government of whatever country the book is located in.

Peeps - You've been much too easygoing in your response to "Peter".

Beginning with post #2609 on 11-21-17 - FIVE MONTHS AGO - I tried contacting Cloudbet.
After numerous tries, and numerous failed logins, and numerous times their software said I'd be sent a Change of Password form which never arrived, and numerous emails to their non"Support"  - NOTHING. No response.

Now "Peter" pops in Five Months Later, with no acknowledgement (and apparently no knowledge) of why Cloudbet is an "F" book due to lack of response - not only to myself but to Peeps and a few other posters who had the same lack of response.

He doesn't even realize that Cloudbet is "F" rated, as he doesn't mention it or ask you about it.

It seems most likely that the owner of this non-functional failed book turned it over to "Peter" with a "Take the keys, see if you can milk it" attitude.

"Peter's" post is not reassuring in the least.
This book is an "F" "Avoid".

Is anyone using this book currently? Please post if so.

"... As based on my experience they are seems abandoned..."

Agree.
Seems like no staff, the owner collects profits if any but no cs and even the owner is not responding to Peeps so the owner has given up caring about what people think of the site.

This is not what one expects the owner of a thriving business to do.

Perhaps broke, too disgusted or depressed to even pretend that everything is ok,  and milking the last money coming in until closes the door?


Is anyone reading this currently betting at Cloudbet?
Do they have any customers left?

Peeps - I don't understand what you're waiting for?

"Cloudbet downgraded to C-. I'll reach out to then again and if there's no reply, another downgrade will be issued."

Have you heard from them?

It is now 22 days since you began trying to get a response from them and you've made at least 3 attempts, perhaps more.

It is now 26 days since I started trying to get a response and likewise 26 days and multiple attempts to get their "Did you forget your password" to respond to me since I can't login.

If you have not heard from them they are non-functional and should be an F.
Yet I see that they are still C-.


If you did hear from them, when was that and what did they say?

6 more days since you reached out to them one more time = 15 days for you waiting for a response and 19 days for me.

What's going on? Still no downgrade? Still no response?

This was my mistake - I see that Jetwin sent me a pm on 11-30 and somehow I missed it.
Thank you for helping me get a response.
I sent him a return pm and await hearing a response.

What did they have to say, if they did respond at last?

Nothing from either one - just checked.

Did Cloudbet ever respond to you?

Jetwin - I sent them an email, received a reply within 24 hours. Very good.

I sent a 2nd email, never received a response to date 11 days later.
Resent that 2nd email 9 days ago, no response to date.

Maybe I got lucky with the 1st email - they have someone come in every few weeks and respond to some emails?

I assume you haven't gotten a response from them either after about 4 days.



Shouldn't this be a downgrade?

Peeps Place 11-24-17 -  "They will definitely be downgraded. I'll wait until Monday."



Summary -

Cloudbet's "Forgot your password?" does not work - no reset ever sent after about 6 attempts on different days.
No response to my emails beginning 13 days ago.
I assume you've received no response for 9 days.

Shouldn't this make them an "F" at this point?

Zero customer support, software for reset password doesn't work.

What more does it take to say they are non-functional?
 

I'm having an issue with Jetwin support also.

I emailed a question and got a prompt response.

Followed up with a 2nd question and no response.
Sent a reminder/resend email, no response.

Re: Cloudbet -


So it seems they don't respond to you either.

No response for 7 days for me and 3 days for you.

Their "Forgot my password" is broken, no response to cs emails (2), plus yours.

How long a wait is acceptable?

Wouldn't this call for a downgrade?

I emailed Cloudbet support  last Friday and sent a followup Saturday and no response to date.

Tried to login, didn't accept my login, clicked on "Forgot my password", it said I'd get an email, never got the email.
Tried that 3x altogether, no email (which should be immediately auto emailed) after 3 days. And no support response after 3 days.

"There are some hardcore VPN services, listed

like Cryptostorm [Iceland] https://cryptostorm.is/

that take payment in Bitcoin. Maybe a better option."


As stated, all of the VPN's listed:

"Our VPN Provider Criteria...
Accepts Bitcoin, cash, debit cards or cash cards as a payment method."


At the bottom of the list of VPN's there are links to other resources, including this exhaustive guide to tons of VPN's loaded with information and comparison on a spreadsheet:

https://thatoneprivacysite.net/vpn-comparison-chart/

This is an excellent site with lots of great info, including: "VPN providers with extra layers of privacy":

https://privacytoolsio.github.io/privacytools.io/

"Our VPN Provider Criteria

    Operating outside the USA or other Five Eyes countries.
    More: Avoid all US and UK based services.
    OpenVPN software support.
    Accepts Bitcoin, cash, debit cards or cash cards as a payment method.
    No personal information is required to create an account. Only username, password and Email.

We're not affiliated with any of the above listed VPN providers. This way can give you honest recommendations."

I am sorry for people's losses.

For those repeating the USA's charge of "money laundering", they should understand -

"money laundering" is now a meaningless term.

When prosecuting, LEOs (Law Enforcement Officers) always "throw the book" at the accused - i.e., they charge as many things as possible, from murder to spitting on the sidewalk, to try to make the accused's crimes seem more serious, and to try to scare the accused so they can later make a deal and say "We're dropping xxx and yyy if you plead guilty to ZZZ".

Money laundering is so vague yet once one is charged with that it is up to the defendant to disprove it in most cases - guilty until proved innocent.
It also makes it easy for the USA Government to ultimately "seize" (i.e., steal) the money.


The Intercept‏Verified account @theintercept Jul 22


"In 2014, law enforcement officers took more property from U.S. citizens than all home and office burglaries combined."

https://theintercept.com/2017/07/20/jeff-sessions-wants-to-make-legalized-theft-great-again/

"you are just misleading other members that issue has been resolved"

I don't know which specific issue you're referring to as I posted quite a few issues, but it doesn't matter.

All of those posts are within the last month.

All of those posts reflect my own experience from first joining the site to tonight.

I believe the issues discussed - lack of response from cs, software issues, etc. - in the posts I pasted from many different customers of BetVIP are typical of what customers find there, based on my experience as well.

You say it's been a good experience - many others find it is not a good experience.

Post #15 in this very thread:

"BetVIP
Sr. Member
****


Activity: 406


View Profile WWW Personal Message (Offline)
Trust: 0: -0 / +0(0)
Ignore
   
   
Re: BetVIP.com - Professional Bitcoin sportsbook! Most LIVE content on the market!
March 24, 2014, 08:44:24 AM
   
Reply with quote  #15
Quote from: Harib on March 24, 2014, 08:35:28 AM
Quote from: BetVIP on March 15, 2014, 11:57:12 AM
Quote from: Legions36 on March 15, 2014, 11:09:13 AM
Do u have some kind of welcome bonus? It would entice me to try u out.

Sure Legions! Thanks for your interest. Register on BetVIP.com and post your username in this thread and we'll credit you with an instant 100% deposit bonus that you can withdraw should you wager 3x the bonus plus deposit amount,

Kind regards,
BetVIP Support


What is the maximum bonus amount?

Hi Harib,

The maximum bonus amount is 1 BTC - your bonus has been credited!  Smiley

Enjoy and good luck! Please contact us if you have any further questions,

Kind regards,
BetVIP Support"


Amazing (well, ok, really not amazing at all) that your book keeps no record of the rollover requirements of different accounts, but instead you try to pretend all accounts are at your current rollover which is your highest rollover thus far.

Jessica - "We have never had a 3 x rollover requirement, I can assure you that we have never paid out a bonus at those requirements."


I sent you the links to the verification of this hours ago, but as usual you've ignored the relevant information:

Post #4 in this very thread:



"BetVIP
Sr. Member
****


Activity: 406


View Profile WWW Personal Message (Offline)
Trust: 0: -0 / +0(0)
Ignore
   
   
Re: BetVIP.com - Professional Bitcoin sportsbook! Most LIVE content on the market!
March 15, 2014, 11:57:12 AM
   
Reply with quote  #4
Quote from: Legions36 on March 15, 2014, 11:09:13 AM
Do u have some kind of welcome bonus? It would entice me to try u out.

Sure Legions! Thanks for your interest. Register on BetVIP.com and post your username in this thread and we'll credit you with an instant 100% deposit bonus that you can withdraw should you wager 3x the bonus plus deposit amount,

Kind regards,
BetVIP Support"



"... we'll credit you with an instant 100% deposit bonus that you can withdraw should you wager 3x the bonus plus deposit amount"


Jessica - "We have never had a 3 x rollover requirement, I can assure you that we have never paid out a bonus at those requirements."



As stated above, I already emailed you this info hours ago. You ignored it.