Hi everyone,
We are the oldest Bitcoin company in USA in operation since June 2011. Issues can and do happen, but we have resolved all of them satisfactorily for our customers in the end.
LeChatNoir,
If your issue has been resolved, I would like to request you to update the threat title to reflect that. Thanks!
Offroadbiker,
You talked to our offshore helpdesk associate during live chat. If you put in a ticket our Atlanta-based team members will get back to you with a response in 48 hours. To answer your question regarding USPS transfers, ETA for credit to your account is 2 business days after your mail is received at our office.
Thank you,
Keyur