Only during full mode. At the moment there is limited service till August 31.

I must say, eventhough I dont like smaller exchanges, because there is always risk involved when using them, that I so far made good experiences with c-cex. Hope that this  experience will continue.

Can you back up your claim with facts please. Otherwise it's just loose accusations.

Hi again! Good that you are online. But to be frank, none of my questions are actually answered by your posts. Please try and answer the below questions, as many of us struggle to understand:

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?

Really sorry you put same questions again but if you read our announces about XVG - you will find all answers. That's why we post them.

Another friendly reminder. Please respond, C-CEX.

The problem is that though the DIG ERC20 smart contract has flaws, the smart contract code CANNOT be changed/updated in any way, unless it has been designed for upgrading, which the Dignity contract has not. The contract code is publicly readable at https://etherscan.io/address/0x093e5c256ff8b32c7f1377f4c20e331674c77f00#code.

This means that technically C-CEX is the only entity that can make the the DIG withdrawals work on C-CEX, DIG owners have no way to fix it for C-CEX, except by telling you to raise the gas limit. Livecoin managed this problem by raising withdrawal fees accordingly, why can't you do the same?

Currently, raising the gas limit to 3 000 000 (or 2 500 000) would guarantee a successful DIG withdraw transaction, while anything less than 2 000 000 gas limit will guarantee a failed transaction. For now gas would cost 20-25 USD, though the price is going to increase over time.

I've also heard a rumor that C-CEX has no developers left on their staff, which explains why so many wallets are in maintenance.
Is that true, and is it the reason why you cannot change the ERC20 gas limit settings for Dignity?

Friendly reminder.

While you're online, and seemingly willing to answer questions around here, I'd like to ask you a few which would be much appreciated if you could answer them.

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?
• Why are you selectively ignoring and not answering the many questions and remarks around here and only answering the ones you like? These are your customers, love it or hate it, but they are trying to communicate with you. Ignoring them is kind of not nice, don't you agree?

I'm very serious and would love an honest reaction from you.

Since you have blocked me on Skype I will post it here.

From May, 31 till approximately August, 31 we will switch to "limited service" mode for summer vacations.

Yes.