I'm very happy to have my deposited ETH back.

I made a transfer from Bitstamp to WEX.NZ (I like the simple UI ), but WEX didnt support smart contracts, so my ETH never showed. Asked for support (made a ticket on kayako via their website, made a post here and asked in their telegram app). Got response on this website and in the app, and finally as well in the ticket and its fixed.

Within 24 hours. So for me personally great support for a smaller issue.

Happy trading!

Thanks for your respone.

Yes, I realize that now. It is so weird that there are apparently different standards where some addresses don't support smart contracts and others do (I thought the whole idea of ETH is smart contracts).

Anyway, I contacted WEX via their kayako support system, got a reply here from WEX Official, but not over there. Lets hope they can manually unlock them as well.

I transfered some ETH there from Bitstamp, but it doesnt support smart contracts, so it isnt showing up.

I opened a ticket yesterday, but no response, I got a response on this forum though from WEX official. So my hope is up that it will be resolved quickly. I will post the result here!

I have the same issue, but with wex.nz. How long until you got your eth back? What did the exchange have to do?