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Showing 5 of 5 results by PleaseMakeRightBTCware
Re: Gridseed ASIC miners IN STOCK in Toronto, Canada FREE shipping. bitcoinware.net
BUYER BEWARE: Please use extreme caution when attempting to engage in an exchange with this person. They are known to sell units which have been highly used to mine previously. They may be known by any of the following aliases:
-BitcoinWare
-Canada's Crypto-Mining Source
-Morgan Rozender
-blazingoat
-Blazingoat Productions
As of March 10th 2015, I have an ongoing dispute which this person or entity. They have sold me units which were (2) SP20 Jacksons that were advertised as new by when received they were clearly previously used to mine for a long period of time. I have been and still am persistently asking that they kindly refund my money and take the used units back. They have stated that they are not open to my request, and they will not take or return my phone calls. Getting their phone number was not very easy to begin with. They say that all they can do is file an insurance claim with the shipping courier and replace one of the units which they say was damaged during shipping. They wish to file this claim despite the fact that the boxes arrived in flawless condition. They also have claimed that the units they sold me were not used, that they were only tested for a few hours at the most to make sure they are in working order before shipment, and otherwise in brand new condition. From the pictures I have provided it is very clear that the units were used at high load for weeks, if not months. For pictures and the public record of my case please refer to the following link: https://bitcointalk.org/index.php?topic=985885
BitcoinWare, I still have the units in the condition which you have sent them to me and I would still simply like a refund for them and for you to take them back.
Again: BE EXTREMEY CARFUL IF YOU ARE THINKING ABOUT PURCHASING FROM THIS PERSON OR COMPANY. They are NOT outright honest about their products.
-BitcoinWare
-Canada's Crypto-Mining Source
-Morgan Rozender
-blazingoat
-Blazingoat Productions
As of March 10th 2015, I have an ongoing dispute which this person or entity. They have sold me units which were (2) SP20 Jacksons that were advertised as new by when received they were clearly previously used to mine for a long period of time. I have been and still am persistently asking that they kindly refund my money and take the used units back. They have stated that they are not open to my request, and they will not take or return my phone calls. Getting their phone number was not very easy to begin with. They say that all they can do is file an insurance claim with the shipping courier and replace one of the units which they say was damaged during shipping. They wish to file this claim despite the fact that the boxes arrived in flawless condition. They also have claimed that the units they sold me were not used, that they were only tested for a few hours at the most to make sure they are in working order before shipment, and otherwise in brand new condition. From the pictures I have provided it is very clear that the units were used at high load for weeks, if not months. For pictures and the public record of my case please refer to the following link: https://bitcointalk.org/index.php?topic=985885
BitcoinWare, I still have the units in the condition which you have sent them to me and I would still simply like a refund for them and for you to take them back.
Again: BE EXTREMEY CARFUL IF YOU ARE THINKING ABOUT PURCHASING FROM THIS PERSON OR COMPANY. They are NOT outright honest about their products.
Re: USB Risers $10 Canadian each - Free shipping in Canada, Now 10% off!
BUYER BEWARE: Please use extreme caution when attempting to engage in an exchange with this person. They are known to sell units which have been highly used to mine previously. They may be known by any of the following aliases:
-BitcoinWare
-Canada's Crypto-Mining Source
-Morgan Rozender
-blazingoat
-Blazingoat Productions
As of March 10th 2015, I have an ongoing dispute which this person or entity. They have sold me units which were (2) SP20 Jacksons that were advertised as new by when received they were clearly previously used to mine for a long period of time. I have been and still am persistently asking that they kindly refund my money and take the used units back. They have stated that they are not open to my request, and they will not take or return my phone calls. Getting their phone number was not very easy to begin with. They say that all they can do is file an insurance claim with the shipping courier and replace one of the units which they say was damaged during shipping. They wish to file this claim despite the fact that the boxes arrived in flawless condition. They also have claimed that the units they sold me were not used, that they were only tested for a few hours at the most to make sure they are in working order before shipment, and otherwise in brand new condition. From the pictures I have provided it is very clear that the units were used at high load for weeks, if not months. For pictures and the public record of my case please refer to the following link: https://bitcointalk.org/index.php?topic=985885
BitcoinWare, I still have the units in the condition which you have sent them to me and I would still simply like a refund for them and for you to take them back.
Again: BE EXTREMEY CARFUL IF YOU ARE THINKING ABOUT PURCHASING FROM THIS PERSON OR COMPANY. They are NOT outright honest about their products.
-BitcoinWare
-Canada's Crypto-Mining Source
-Morgan Rozender
-blazingoat
-Blazingoat Productions
As of March 10th 2015, I have an ongoing dispute which this person or entity. They have sold me units which were (2) SP20 Jacksons that were advertised as new by when received they were clearly previously used to mine for a long period of time. I have been and still am persistently asking that they kindly refund my money and take the used units back. They have stated that they are not open to my request, and they will not take or return my phone calls. Getting their phone number was not very easy to begin with. They say that all they can do is file an insurance claim with the shipping courier and replace one of the units which they say was damaged during shipping. They wish to file this claim despite the fact that the boxes arrived in flawless condition. They also have claimed that the units they sold me were not used, that they were only tested for a few hours at the most to make sure they are in working order before shipment, and otherwise in brand new condition. From the pictures I have provided it is very clear that the units were used at high load for weeks, if not months. For pictures and the public record of my case please refer to the following link: https://bitcointalk.org/index.php?topic=985885
BitcoinWare, I still have the units in the condition which you have sent them to me and I would still simply like a refund for them and for you to take them back.
Again: BE EXTREMEY CARFUL IF YOU ARE THINKING ABOUT PURCHASING FROM THIS PERSON OR COMPANY. They are NOT outright honest about their products.
Re: I Would Like BitcoinWare to Makes Things Right.
Just to be clear, the problem with this order is 1) that you think they're not new, and 2) that some of the boards came lose during shipping?
The problem is 1) That they are definitely not anywhere near new and 2) a single board came loose, I do not know when. Although I do know the packaging I received them in was in perfect shape.Again, if any sort of evidence for any of my statements is needed, I will provide it. If this is the way BitcoinWare does business, then that is fine. But I was misled and I would just like my money back, for BitcoinWare to take their units back and things to go back to the way they were. No harm no foul.
He thinks that the company actually took them out of the boxes and tested them which is most likely a lie. It's gotta be dropshipped.
I certainly do not think they were drop shipped. Spondoolies says they are out of stock of the SP20 on their website, these definitely came from a Canadian address, and BitcoinWare says they ship from their own stock. You may be right, but I am not sure lying about this would be to their benefit. I would have much preferred to receive units directly from Spondoolies.It is very obvious from the way the heat sinks look that these units have been used, if not for a largely prolonged period. I will not take the units apart at all without BitcoinWare's permission, so the pictures in my original post are the best I could get of the interior of the machines for now.
I have informed BitcoinWare of this topic on the forum, and they are a member here under the name "blazingoat". I kindly invite them to join in and give their position.
Re: I Would Like BitcoinWare to Makes Things Right.
I would suggest contacting Spondoolies tech straight up if the miners have a warranty.
Thank you for the advise 
. And I would, but I do not feel that Spondoolies is at fault here. Since BitcoinWare says they test each unit before shipping them out, I would imagine they would notice if the SP20s were this used and damaged and BitcoinWare should have already settled the situation with Spondoolies.I received this email from BitcoinWare:
Quote
Sorry for the issue here. The miners were shipped in good working order, and tested before shipping.
It definitely looks like there was some shifting damage to the board alignment, as you mentioned.
Please send your photos to this email address, and we will open a case for the shipping insurance with DHL.
Based on the information about the shipping insurance claim, we can ship a replacement unit to you and have you return the damaged unit after the claim is opened.
We will contact you at this email to confirm the shipping insurance claim and the return procedure.
Please contact us directly by email if you have any questions.
Best regards,
BitcoinWare
It definitely looks like there was some shifting damage to the board alignment, as you mentioned.
Please send your photos to this email address, and we will open a case for the shipping insurance with DHL.
Based on the information about the shipping insurance claim, we can ship a replacement unit to you and have you return the damaged unit after the claim is opened.
We will contact you at this email to confirm the shipping insurance claim and the return procedure.
Please contact us directly by email if you have any questions.
Best regards,
BitcoinWare
to which I replied:
Quote
Thank you for your reply. However, I do not feel that DHL is at fault. The packaging arrived flawlessly (as can be seen from the photographs) and the damage appears to have needed very much force, enough that it would be reflected in the packaging.
Notwithstanding, this does not address the fact that these units are both, very clearly, very used. As I have stated in the public post, I feel it would be most fair to either fully refund my money or send me two brand new, unused, untested, factory sealed units. In either case I will ship these units back to you at your expense, just as you sent them to me.
I look forward to your response.
Notwithstanding, this does not address the fact that these units are both, very clearly, very used. As I have stated in the public post, I feel it would be most fair to either fully refund my money or send me two brand new, unused, untested, factory sealed units. In either case I will ship these units back to you at your expense, just as you sent them to me.
I look forward to your response.
I Would Like BitcoinWare to Makes Things Right.
Hello,
I was very excited to start mining for Bitcoin. I was most interested in the Spondoolies SP20 Jackson. They were out of stock just about everywhere, but I found them in stock at a particular website, bitcoinware.net "The Canadian Crypto-Mining Source", and I ended up springing for 2 of them, paying well over MSRP.
I ordered them under the impression that they were brand new units.
I received the two units today (I can prove that with the DHL shipment tracking information) and am quite unhappy with their condition upon arrival. They were packed very well and the boxes were undamaged. But one of the SP20 Jacksons had a circuit board that was out of place, to the point where power cables would not be able to be plugged in, and both of them seem to have been used. By the looks of them, I believe they have been used quite a lot. I say this because the heat sinks that are visible have accumulated a lot of dust, and some of the dust even looks burnt from heat. I have attached pictures of these units to this post, although they do not do as much justice as looking at them in person.
I called BitcoinWare.net and informed them of the situation. I asked the man I spoke to whether the miners were shipped new or used. He could not exactly answer that question. He did say that they are tested prior to being shipped to make sure they are in working condition, for a few hours at the most. He also asked me to send pictures to them of the SP20 with a misaligned board.
I am coming here today to publicly state that I feel I have been defrauded, and would like to give BitcoinWare.net the chance to prove otherwise. Whether purposely or not, I received the items in far worse condition than I expected to. I would like a complete refund of my money, and I will happily ship the units back to BitcoinWare at their expense. Otherwise, I would like 2 brand new, untested, original manufacturer sealed units, and I will also happily ship these units back to BitcoinWare at their expense.
I will post any and all pictures requested of the hardware in question. I will also happily, only with BitcoinWare's permission, remove the top cover and take more in depth pictures of the hardware if more evidence is needed. I will not be using the SP20 Jacksons for mining or anything else. I have only removed them from their packaging to take pictures. I will be leaving them in exactly the condition which they arrived.
Pictures: (Warning: the pictures are large)
Top of boxes:
http://postimg.org/image/a6oxgwyal
Bottom of boxes:
http://postimg.org/image/qf55qe74t
One unit's heat sinks:
http://postimg.org/image/ftlaee0t9/
Unit with misaligned board's heat sinks:
http://postimg.org/image/8sxallz19/
Unit with misaligned board's connector face:
http://postimg.org/image/n5qqjxj19/
I was very excited to start mining for Bitcoin. I was most interested in the Spondoolies SP20 Jackson. They were out of stock just about everywhere, but I found them in stock at a particular website, bitcoinware.net "The Canadian Crypto-Mining Source", and I ended up springing for 2 of them, paying well over MSRP.
I ordered them under the impression that they were brand new units.
I received the two units today (I can prove that with the DHL shipment tracking information) and am quite unhappy with their condition upon arrival. They were packed very well and the boxes were undamaged. But one of the SP20 Jacksons had a circuit board that was out of place, to the point where power cables would not be able to be plugged in, and both of them seem to have been used. By the looks of them, I believe they have been used quite a lot. I say this because the heat sinks that are visible have accumulated a lot of dust, and some of the dust even looks burnt from heat. I have attached pictures of these units to this post, although they do not do as much justice as looking at them in person.
I called BitcoinWare.net and informed them of the situation. I asked the man I spoke to whether the miners were shipped new or used. He could not exactly answer that question. He did say that they are tested prior to being shipped to make sure they are in working condition, for a few hours at the most. He also asked me to send pictures to them of the SP20 with a misaligned board.
I am coming here today to publicly state that I feel I have been defrauded, and would like to give BitcoinWare.net the chance to prove otherwise. Whether purposely or not, I received the items in far worse condition than I expected to. I would like a complete refund of my money, and I will happily ship the units back to BitcoinWare at their expense. Otherwise, I would like 2 brand new, untested, original manufacturer sealed units, and I will also happily ship these units back to BitcoinWare at their expense.
I will post any and all pictures requested of the hardware in question. I will also happily, only with BitcoinWare's permission, remove the top cover and take more in depth pictures of the hardware if more evidence is needed. I will not be using the SP20 Jacksons for mining or anything else. I have only removed them from their packaging to take pictures. I will be leaving them in exactly the condition which they arrived.
Pictures: (Warning: the pictures are large)
Top of boxes:
http://postimg.org/image/a6oxgwyal
Bottom of boxes:
http://postimg.org/image/qf55qe74t
One unit's heat sinks:
http://postimg.org/image/ftlaee0t9/
Unit with misaligned board's heat sinks:
http://postimg.org/image/8sxallz19/
Unit with misaligned board's connector face:
http://postimg.org/image/n5qqjxj19/