As for your issue: Have a try of contacting them on Telegram, maybe that helps. In my the same lady from support ("Alis") confirmed the refund in the end but also a "Mahmoud H" on telegram was particularly helpful and listened to my case.
Thanks! Would use Bitwala again in the future!
Post
Topic
BoardService Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
Thank you for getting in touch. I'm happy to help you but I'm not quite sure what the problem is. Could you explain if the issue is that you didn't receive your refund in EUR, or if you are unhappy with the current EUR to BTC exchange rate?
Best regards,
Robert @Bitwala
The Problem is:
1) I made a SEPA transfer 2) Everything went fine, I got confirmation via BIP70 payment protocol - transaction went into a block 18 minutes later 3) Something went wrong on Bitpay/Bitwala side, my payment never got credited 4) They hold my Bitcoin ransom for over a month while I had to watch the price decline and had no chance to sell it 5) Support finally reacted, assured me twice that my refund will be based on the EUR value of that time 6) They just sent the BTC amount back (not the EUR equivalent)
Post
Topic
BoardService Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
But you might want to check your spam folder (for the email addy that you regged your bitwala account with) for bitpay emails, you should find the refund instructions there.
I received both the email for the refund AND the refund last week, and I know many other customers have as well.
This problem is isolated from the other refunds, and yes - I also received them.
The problem described above is that I have gotten the wrong exchange rate for a refund.
That's a BitPay issue then, not a Bitwala issue.
Please be aware that BitPay uses the exchange rate at the moment they initiate the refund AND they take a substantial transaction fee, so if the payment in question was reasonably "small", that might be the reason for not receving the "correct" amount of bitcoins....
Bitpay being a supplier of choice of Bitwala makes it Bitwalas issue to clarify that. As you can see the transaction made it into a block 18 minutes later - and the payment was not small; at least by my measures
How do you deal with the fact that they deleted the records of the refunded transactions in your company accounting?
Post
Topic
BoardService Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
But you might want to check your spam folder (for the email addy that you regged your bitwala account with) for bitpay emails, you should find the refund instructions there.
I received both the email for the refund AND the refund last week, and I know many other customers have as well.
This problem is isolated from the other refunds, and yes - I also received them.
The problem described above is that I have gotten the wrong exchange rate for a refund.
Post
Topic
BoardService Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
by
Polivka GmbH
on 08/02/2018, 16:16:02 UTC
Hello All,
I hate to carry this into the public, but I have a problem with a payment I made and your support isn't really understanding (support ID 228180).
The story in short: I did a SEPA transfer with a payment protocol enabled wallet (electrum) - got a signed invoice from bitpay:
Got confirmation via payment protocol immediately:
Their website changed immediately indicating that they also received the broadcasted transaction:
transaction was broadcasted on time (in fact 3 minutes after the invoice was issued), blockchain explorers show this:
I immediately contacted support and it has been confirmed TWICE to me that the refund will be based on the EUR amount of that invoice (since the bank closed down Bitwalas account anyhow only a BTC refund was/is technically possible):
and
All I want here is that they keep fair and honour the refund. This is going on for nearly two month now and besides the support always being nice nothing happened. Thanks for your attention!
What is the actual base price of the container with 4 fans as of January 2018? Is there any estimate on shipping to Canada?
Base price without electric distribution is 12 300 EUR, I basically only do ex works but can arrange shipping to the next container terminal (LINZ or ENNS).
Thanks
Post
Topic
BoardService Announcements
Re: Bitwala - Pay Your Bills With Bitcoin in Europe
by
Polivka GmbH
on 25/01/2018, 14:46:19 UTC
Hi,
I tried contacting you by email, via LinkedIn, telegram etc... Support request (228180).
The most beautiful thing I've seen in my life. Four fan version for absolute air circulation. I wonder what level of noise at the maximum speed of such huge fans?
So far from reading the thread, I gained this amount of information.
You guys are based in Europe and can't deliver to the US/Canada due to electric regulations correct? How much do these cost in Europe and how hard is it to just send one with European electrical design? What problems does this face?
If you were to move, or come here how much capital would be required to create a new one and start selling?
You can have me as a consultant. Building a container in China, shipping it to some European harbour by sea, then to middle of Europe by truck to modify it and then to America simply doesn't make sense.
What would be the temperature inside if the outside temperature is 40C? Would those miners survive?
Higher than 40C - that's the thing with outside air cooling
You could use some evap cooling on the intake - however you need water supply and have added complexity. Where do you intend to mine?
Post
Topic
BoardAnnouncements (Altcoins)
Re: [ANN] HydroMining | Green Mining, environmentally friendly and profitable
by
Polivka GmbH
on 20/10/2017, 07:35:48 UTC
Just to mention - since 2014 I build working mining container solutions, connect them to hydro power plants in Austria using the slogan "Hydromining" and I am in no way affiliated
Post
Topic
BoardAnnouncements (Deutsch)
Re: [ANN] HydroMining | Green Mining, umweltfreundlich und profitabel
by
Polivka GmbH
on 20/10/2017, 07:33:26 UTC
Nur mal nebenbei bemerkt, ich baue seit 2014 funktionierende Mining-Container, stell sie zu Kraftwerken in Österreich, benutze den Slogan "Hydromining" und bin in keiner Weise assoziiert
Hi, I know I'm a bit late to the discussion but I was just wondering how many S9's you think could run in there (factoring in cfm, temp etc). I am interested in possibly ordering one, do you have any newer / larger versions too or just this one? What is the base power consumption for the fans / power monitors or what ever is in there? One more thing, do you have some sort of walk around video of inside so I can get a feel for the size and what it is like. Thanks - James
No I can't. But the difference between mining in a warehouse and in a container is you will not have heat during a shut down. No problem in warm weather, but becomes a problem in cold weather, so just wondering how to design for that. Any ideas?
I suggest just not let it run again automatically if the weather is too cold if that's a concern. There is not much difference between a warehouse with it's whole side wall cut out and replaced with fans and a container btw.
What kind of theft prevention is in place? It's pretty easy to cut through a shipping container wall with the right tools, that's a lot of value a thief could easily grab in under 1 hour at night.
What happens if they are shut down in cold weather, how do you pre-heat them prior to re-start? How do you prevent them from getting too cold during a shut-down?
Pretty cool tho. Thx
1) Yes 2) It's also pretty easy to smash the window of a jeweler. Or cut into a house (at least in America...). Insurance makes you sleep better, insuring the contents of a shipping container is nothing new. 3) Can you point me to any posting that shows that any professional mine has heaters in place?
I am wondering if you ship to the United States and how much would it cost to send from Austria. Cause the person who asked you about this is right. That company doesn't sell them anymore that is close enough.
Shipping cost is not the issue - lead time probably is. Also you guy's have completely different electrical standards in USA, I wouldn't even be able to buy a single component around here. Shipping only the steel structure with the fans would be doable.
Polivka GmbH, I really like your idea of using shipping containers as data centers.
I wonder why you have chosen to pull and push air through the floor? I guess that you preferred water tightness over efficiency of the air movement & cooling. One could design an intake from the bottom of one side, then an air velocity through the miners and then an exhaust on the top of the other side. This design would be much better for hotter days. Rain could be managed with deflectors for intake and gravity flaps on exhaust fans for the other side.
Did you experienced troubles with water being sucked in or with leakage?
No water sucked in - snow would be more prone to any ways, but also isn't a problem as long as you have filters.
This design also allows to integrate silencers, which you often need - depending on the place you put the container.
I have a concern with your design since there is no de-humidification, is there a risk that fog, rain or high moisture will end up in your miners and cause damage? It looks to me you have a simple exhaust fan set up creating negative pressure in the container and air is supplied through the bottom filters. This does not address potential moisture concerns?
Thanks for the help. Did you find a partner in NA to sell these units after? I live in Canada
There are no moisture concerns as long as you heat the incoming air. Even if the relative humidity is 100%, as soon as you heat it up with the absolute water content staying the same the relative humidity gets lower. The only thing which would lead to a condensing condition on the miners would be a power outage at night, with the hardware cooling down and then the environment warming up faster than the hardware...
There is a company in Canada called KubeData which made a product called CryptoKube.