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LOVE TO REPORT EVERYTHING WENT SMOOTH AND MY WINNINGS ARE OFF THE SITE AND INTO MY LEDGER FLEX!!! THANK YOU SO MUCH FOR YOURE HELP EVERYONE, AND A BIG SPECIAL THANK YOU TO HOLYDARKNESS!!! THANK YOU FOR YOURE TIME AND ENERGY!! AND EVERYTHING YOUVE DONE!!
Oh man, from having no where to turn and finding this forum and doing a little digging, this situation turned around for the best, I’m so grateful! Thank you all again!
We can mark this one SOLVED, by the BEST IN THE BUSINESS! HOLY DARKNESS!!! LFG!!!!
Oh man, from having no where to turn and finding this forum and doing a little digging, this situation turned around for the best, I’m so grateful! Thank you all again!
We can mark this one SOLVED, by the BEST IN THE BUSINESS! HOLY DARKNESS!!! LFG!!!!
yea i can totally see how this can come up confusing, no street names or numbers, 100% just doing theyre job protecting customers from the rising crypto scams.
i thank and appreciate all you and youre contacts help, holy! i want the other people reading to know that holy has been working behind the scenes to get this done for me and im a total stranger to him, but he goes out of his way to help me and others on the forum. so please believe there are still AMAZING PEOPLE in the world who want nothing more than to help.
ok sounds good Holy, im kinda nervous to shoot my last shot here , its nerve racking with 13k in XRP on the other line, its currently 8:30AM here in Manitoba, Central Mountain Time, Ill Attempt my Last KYC with the last document sent at 9:30 , fingers crossed boys, hoping for the best . good vibes.
RIGHT?!? ive been waitin for XRP to skyrocket for so long now and i was actually hoping it would slow down during that 2-3 day run i hopes it didnt go parabolic until i got my winnings back lol.
LOL i appreciate you getting back to me before even having that lovely first sip of brew on a weekend morning, i feel ya , thank ya!
hope everyones having a lovely weekend, fingers crossed everything goes well today.
i thank and appreciate all you and youre contacts help, holy! i want the other people reading to know that holy has been working behind the scenes to get this done for me and im a total stranger to him, but he goes out of his way to help me and others on the forum. so please believe there are still AMAZING PEOPLE in the world who want nothing more than to help.
ok sounds good Holy, im kinda nervous to shoot my last shot here , its nerve racking with 13k in XRP on the other line, its currently 8:30AM here in Manitoba, Central Mountain Time, Ill Attempt my Last KYC with the last document sent at 9:30 , fingers crossed boys, hoping for the best . good vibes.
RIGHT?!? ive been waitin for XRP to skyrocket for so long now and i was actually hoping it would slow down during that 2-3 day run i hopes it didnt go parabolic until i got my winnings back lol.
LOL i appreciate you getting back to me before even having that lovely first sip of brew on a weekend morning, i feel ya , thank ya!
hope everyones having a lovely weekend, fingers crossed everything goes well today.
That’s the wild part aswell, My Crypto.com, Coinbase, Bet365, stake … all KYC’d no problem .
gunhell yes it been a mental battle, if i didnt do any research on my 5th attempt i would have been in a real mess. this forum is a saving grace of information for people in this situation. im hoping and waiting for the best outcome aswell buddy 
You already have a good amount in XRP on BC game already so this advice of mine may be coming late but just for future sake, whenever you want to create an account on a casino that requires kyc as requirements at any point, make sure that you already gone oass the kyc before you start making deposits and playing on such a casino, that way make things easier and stress free since you be doing your KYC verifications in advance. But, now that you already wagered and won a good amount almost 3k XRP, withdrawing that amount will definitely requires a high level verification, but good thing is that we already have a forum member willing to help you with his contact at bc games to get you the best guidance with your one time remaining shot.
https://www.talkimg.com/images/2025/07/13/Uw0ue9.png
I’m upto 13k now, 33something XRP and it’s rising like crazy over the past few days which really wants me to take it off and get it into cold storage.fingers crossed everything goes well and Holy helps them understand, it’s a real place.
-snip-
This was my situation sometimes ago on a fiat casino until I have to contact support to help get my filed in address changed to the one on my driver's license before my KYC was approved., this just my thought and experience anyways.hello holy, good to hear from ya.
oh wow lol geez hey, ya the canadian govt just gives out drivers licenses with fake address lol aghhh man, a simple google search can solve that, it does in fact exists, what next hey holy?
' they dont think its a real address" its on the drivers license i provided to them, its an indian reserve in canada, very real lol, located in the province of Manitoba.
we dont have street names on the reserve im from, its just house numbers I.E House 49A. its small we dont have youre typical walmarts or fast-food places, just houses, gravel roads, and bush LOL
every other bank statement i have from my chequing to my savings accts to my credit cards will all have that same address.
the power bill is in the wifes name and we get our own water from the community, so there is no fee for water in the community
i can provide a most recent cheque stub from my employer that will have that address on it aswell.
i just dont understand the difference between a bank-printed one and i can personally go into my TD account on the website and get the most recent credit card statement and print that off myself? or me physically going to the bank and asking them to print out my credit card statement, savings, chequings, RRSPs or First home buyers acct? they'll all have the same address, its not like chequing acct has a different address from my savings acct lol.
i can provide my most recent credit card statement that will be a month apart from the one i provided earlier. its from July 7th, its 5 days old lol. ( ill PM that to you )
i can provide my most recent cell phone bill when that arrives, same address.
ill take the day off work to go apply for a Brand New Manitoba ID Card to get another piece of ID, with a Date within (3 months) aswell to get another valid piece of mail that has my address.
so what happens it they just choose not to believe my address is a real place? they just get to keep my funds like nothing ever happened?
Uhh... if you bother to read... actually we're currently working on it. So, maybe we it'll be better if all of us remain in our seat until things become more clear.
OP, following our talk in PM and the file you sent me, I relayed it to my contact. If I may repeat what I wrote back to you on PM, respecting your privacy as much as I can, I didn't read the whole document, only glancing at it to see if it contains address.
My contact [who read the document thoroughly] say that they don't think the address is a "real" address, in sense of your home address, and rather some kind of P.O. Box? They're currenly inquiring to the KYC department, but they don't think it'll work. Is there other bank statement that says something like, "221B Baker Street, London"?
Or perhaps someone home can send you a scanned document of your most recent statement? Electric bill, water? Bank printed-statement?
oh wow lol geez hey, ya the canadian govt just gives out drivers licenses with fake address lol aghhh man, a simple google search can solve that, it does in fact exists, what next hey holy?
' they dont think its a real address" its on the drivers license i provided to them, its an indian reserve in canada, very real lol, located in the province of Manitoba.
we dont have street names on the reserve im from, its just house numbers I.E House 49A. its small we dont have youre typical walmarts or fast-food places, just houses, gravel roads, and bush LOL
every other bank statement i have from my chequing to my savings accts to my credit cards will all have that same address.
the power bill is in the wifes name and we get our own water from the community, so there is no fee for water in the community
i can provide a most recent cheque stub from my employer that will have that address on it aswell.
i just dont understand the difference between a bank-printed one and i can personally go into my TD account on the website and get the most recent credit card statement and print that off myself? or me physically going to the bank and asking them to print out my credit card statement, savings, chequings, RRSPs or First home buyers acct? they'll all have the same address, its not like chequing acct has a different address from my savings acct lol.
i can provide my most recent credit card statement that will be a month apart from the one i provided earlier. its from July 7th, its 5 days old lol. ( ill PM that to you )
i can provide my most recent cell phone bill when that arrives, same address.
ill take the day off work to go apply for a Brand New Manitoba ID Card to get another piece of ID, with a Date within (3 months) aswell to get another valid piece of mail that has my address.
so what happens it they just choose not to believe my address is a real place? they just get to keep my funds like nothing ever happened?
Damn, you are really persistent. If I was at your place, I would just give up and keep playing until I lose all the crypto in my account.
The only thing you could do is to keep waiting for a response from BC Game customer support. Patience is key. Maybe you should also post "negative" reviews about BC Game here and there, the casinos usually hate this and BC Game customer support might suddenly reply to your emails and try to solve the issue. This is yet another typical "gambler can't withdraw big balance due to failed KYC" story. I wonder what the casinos would use as an excuse to deny withdrawals, if KYC gets removed as a requirement some day.
The only thing you could do is to keep waiting for a response from BC Game customer support. Patience is key. Maybe you should also post "negative" reviews about BC Game here and there, the casinos usually hate this and BC Game customer support might suddenly reply to your emails and try to solve the issue. This is yet another typical "gambler can't withdraw big balance due to failed KYC" story. I wonder what the casinos would use as an excuse to deny withdrawals, if KYC gets removed as a requirement some day.
Uhh... if you bother to read... actually we're currently working on it. So, maybe we it'll be better if all of us remain in our seat until things become more clear.
OP, following our talk in PM and the file you sent me, I relayed it to my contact. If I may repeat what I wrote back to you on PM, respecting your privacy as much as I can, I didn't read the whole document, only glancing at it to see if it contains address.
My contact [who read the document thoroughly] say that they don't think the address is a "real" address, in sense of your home address, and rather some kind of P.O. Box? They're currenly inquiring to the KYC department, but they don't think it'll work. Is there other bank statement that says something like, "221B Baker Street, London"?
Or perhaps someone home can send you a scanned document of your most recent statement? Electric bill, water? Bank printed-statement?
i have this piece of mail<snip>
You shouldn't post that sort of information here publicly. You could rather send it privately to holydarkness after confirming that it's okay to send it privately to his dm, the rest of the community don't need to see it.You can still edit it out of the post and send it privately instead.
Noted, Ill take that down immediately.
holy darkness, can i PM you the only document i currently have on me, has my address and the most current date withing the three month time frame. ( May 20th )
PM received and I've [as I also replied you by PM] relayed that document to my contacat and inquire if it's an acceptable document. I'll update the thread once I heard back from them.
But just to be sure... it's a court order? No? I personally don't think that's an acceptable document for PoA. Do you perhaps have other document and/or perhaps your father can send you another document [latest issued formal documents]:
https://talkimg.com/images/2025/07/03/UwMUwm.jpeg
good evening gentlemen.
yes as of right now thats pretty much all i can get my hands on for the time being. province hasnt let anyone go back home due to the wild fires.
its a class action lawsuit document from my days in indian day school. A law firm out of Toronto Canada.
i have this piece of mail<snip>
You shouldn't post that sort of information here publicly. You could rather send it privately to holydarkness after confirming that it's okay to send it privately to his dm, the rest of the community don't need to see it.You can still edit it out of the post and send it privately instead.
Noted, Ill take that down immediately.
holy darkness, can i PM you the only document i currently have on me, has my address and the most current date withing the three month time frame. ( May 20th )
all good holydarkness, take ur time refuel ur brain with some vitamin rest, im just happy to be talking to a real person who deals with these sorta situation. ive been overwhelmed thinking the worst and losing everything.
so thank you for taking ur time to respond to me on fumes lol
so thank you for taking ur time to respond to me on fumes lol
Hi, I was told that the rejection was because the document being uploaded was more than 3 montsh. Given this is July 1st [and 2nd], where June statement should already be issued [at least that's how things work with my bank], is it possible that you submitted March, April, and May bank statement? I think it'll be no longer acceptable as a newer version of statement already exist and should be the one you submit.
Can you inform me what months did you submit your bank accounts? I'll try to give a follow up with my contact and see if those months are good to go or you should better wait for newer issue.
is that the issue?!?! OH man! i figured it was something silly like that. ok, currently working in winnipeg manitoba on a powerline job working 28 days on and 7 off so i havent been home to split lake ( thats on My ID ) in like 37 days, theres currently wildfires going on back home, im sure you guys have got some of our smoke downsouth?? and everyone has been evacuated, so im working a double shift til the province says we can start going back to our community. BUT my pops was a Essential Worker there and had brought some of my mail to winnipeg for me , yea hes the real MVP.
i have this piece of mail, its pretty personal but its what i have right now, till i can go home again. do you think it will pass. has the date in top left corner. fingers crossed.
https://www.talkimg.com/images/2025/07/03/UwCX4P.jpeg
for some reason it wont load straight up and down, im sure itll come out straight on the KYC if this document is usable.
gunhell yes it been a mental battle, if i didnt do any research on my 5th attempt i would have been in a real mess. this forum is a saving grace of information for people in this situation. im hoping and waiting for the best outcome aswell buddy
all good holydarkness, take ur time refuel ur brain with some vitamin rest, im just happy to be talking to a real person who deals with these sorta situation. ive been overwhelmed thinking the worst and losing everything.
so thank you for taking ur time to respond to me on fumes lol
so thank you for taking ur time to respond to me on fumes lol
ok, sounds good, ill hold off on my last verification until things get sorted.
thanks Jay
good day holydarkness
yes my UID: 73501519
username: Garson 204
My Canadian DL Could be the issue? i provided that for the basic verification and that passed , same thing with my liveness check that passed.
the advanced verification " proof of address Documents must not be older then 3 months " is where i fail.
the addresses match that are on my ID and my TD bank statement from last month that i provided is well within the 3 month time frame keeps failing.
currently have one shot left and worried ill be locked out of my acct right after my final attempt.
thanks Jay
good day holydarkness
yes my UID: 73501519
username: Garson 204
My Canadian DL Could be the issue? i provided that for the basic verification and that passed , same thing with my liveness check that passed.
the advanced verification " proof of address Documents must not be older then 3 months " is where i fail.
the addresses match that are on my ID and my TD bank statement from last month that i provided is well within the 3 month time frame keeps failing.
currently have one shot left and worried ill be locked out of my acct right after my final attempt.
if you need any other information ill gladly provide that in regards to the situation at hand.
and its a weird situation because im currently not locked out at all, i just know once i try my last attempt, ill be locked out and looking for answers. so i figured before i give it my last shot i get some guidance and where to go next.
i appreciate the help
and its a weird situation because im currently not locked out at all, i just know once i try my last attempt, ill be locked out and looking for answers. so i figured before i give it my last shot i get some guidance and where to go next.
i appreciate the help
thank you replying to , Jay, greatly appreciated.
this would be my third or fourth post, so i hope im doing this right lol.
this first link is me getting approved for identity and liveness check
https://www.talkimg.com/images/2025/07/01/UwwAj5.jpeg
this one is on me trying and being failed 5 times and having to wait 24 hrs before i try my last one and all attempts will be removed after that.
(do you recommend i do my last attempt?)
https://www.talkimg.com/images/2025/07/01/UwwHOz.jpeg
this one shows a succesful deposit of My XRP to BC Game
https://www.talkimg.com/images/2025/07/01/UwwZC2.png
current holdings in my account
https://www.talkimg.com/images/2025/07/01/Uwwnvc.png
and these are just a few of the bets i won that i feel prompted KYC verification because i withdrew before no problems which is why i thought that was odd.
https://www.talkimg.com/images/2025/07/01/UwwCiP.png
https://www.talkimg.com/images/2025/07/01/UwwGuq.png
https://www.talkimg.com/images/2025/07/01/Uww6xD.png
this would be my third or fourth post, so i hope im doing this right lol.
this first link is me getting approved for identity and liveness check
https://www.talkimg.com/images/2025/07/01/UwwAj5.jpeg
this one is on me trying and being failed 5 times and having to wait 24 hrs before i try my last one and all attempts will be removed after that.
(do you recommend i do my last attempt?)
https://www.talkimg.com/images/2025/07/01/UwwHOz.jpeg
this one shows a succesful deposit of My XRP to BC Game
https://www.talkimg.com/images/2025/07/01/UwwZC2.png
current holdings in my account
https://www.talkimg.com/images/2025/07/01/Uwwnvc.png
and these are just a few of the bets i won that i feel prompted KYC verification because i withdrew before no problems which is why i thought that was odd.
https://www.talkimg.com/images/2025/07/01/UwwCiP.png
https://www.talkimg.com/images/2025/07/01/UwwGuq.png
https://www.talkimg.com/images/2025/07/01/Uww6xD.png
Hello fellow gamblers and gamblettes.
happy 51st state day!!! (if you live in the 51st state)
BCGame Username: Garson204
I’ve been with BC Game for a while now, have had no problems withdrawing up until now .
located in Manitoba, Canada. BC Game has no restrictions here and i do not use a VPN.
I’ve tried talking to online support and they’re no help, and I’ve emailed ‘support@bc.game’ with no return as of yet.
My issue began june 17 i deposited 1249.999998 XRP (i have the confirmation email from BC on a succenful deposit) -- Game 6 FLA/EDM series, I took Corey Perry and Brad Marchand each for 2 shots, 698 XRP paying 1556.12 XRP that won
Same game I took the over 4.5 total for 551 XRP paying 683.24 XRP, that won.
Come the next day I tried to withdraw and got a KYC notification, so I did all that :
Identity check - Good
Liveness check - Good
Proof of address - failed, 5 times, and was told to wait 24 hrs before attempting my last try. why? I have no clue, my TD bank statement address matches my Manitoba Issued Drivers license. Also withing the 3 month time period. That specific statement was issued April 1 2025 still failed for some reason.
Jump to Saturday, UFC , I take Khalil Roundtree 600 XRP over jamal hill, that hit for 1100 XRP that also hit, so they allowed me to play but not withdraw.
Lost 100 XRP taking the pacers over OKC.
So now I have 2610 XRP (7,818.34 CAD)
fast track to today after making a few more wagers of wins and losses i currently sit at 2970XRP.
That I’m worried about as Ive been down to my last KYC verification, which I’m sure they will fail me again and from what ive been reading on the forums its quite the battle to get them back, but i see that youve been everyones saviour and im hoping you can help me in my situation, as ill wait for ur reply before i make my last KYC attempt.
ive talked to the bots on BC game all telling and giving me the same prompt and the KYC link, i havent talked to anyone real about my situation and im started to get worried ill never receive my funds.
I had emailed ‘support@bc.game’ with all the other documents showing what’s going on how my address on my ID exactly matches the address on my TD bank statement and for further proof provided them with my last check stub.
i also went to "askgamblers.com" to make a complaint as i read in some forums they reach out to BC game and help people in my situation
I have one more try to KYC and would like to withdraw some XRP as its got a little pump on today for some reason, maybe the case is getting dropped?
if youd like to email personally i can show you some supporting docs
ive reached out with this same email to holydarkness and BC game support. thank you all.
happy 51st state day!!! (if you live in the 51st state)
BCGame Username: Garson204
I’ve been with BC Game for a while now, have had no problems withdrawing up until now .
located in Manitoba, Canada. BC Game has no restrictions here and i do not use a VPN.
I’ve tried talking to online support and they’re no help, and I’ve emailed ‘support@bc.game’ with no return as of yet.
My issue began june 17 i deposited 1249.999998 XRP (i have the confirmation email from BC on a succenful deposit) -- Game 6 FLA/EDM series, I took Corey Perry and Brad Marchand each for 2 shots, 698 XRP paying 1556.12 XRP that won
Same game I took the over 4.5 total for 551 XRP paying 683.24 XRP, that won.
Come the next day I tried to withdraw and got a KYC notification, so I did all that :
Identity check - Good
Liveness check - Good
Proof of address - failed, 5 times, and was told to wait 24 hrs before attempting my last try. why? I have no clue, my TD bank statement address matches my Manitoba Issued Drivers license. Also withing the 3 month time period. That specific statement was issued April 1 2025 still failed for some reason.
Jump to Saturday, UFC , I take Khalil Roundtree 600 XRP over jamal hill, that hit for 1100 XRP that also hit, so they allowed me to play but not withdraw.
Lost 100 XRP taking the pacers over OKC.
So now I have 2610 XRP (7,818.34 CAD)
fast track to today after making a few more wagers of wins and losses i currently sit at 2970XRP.
That I’m worried about as Ive been down to my last KYC verification, which I’m sure they will fail me again and from what ive been reading on the forums its quite the battle to get them back, but i see that youve been everyones saviour and im hoping you can help me in my situation, as ill wait for ur reply before i make my last KYC attempt.
ive talked to the bots on BC game all telling and giving me the same prompt and the KYC link, i havent talked to anyone real about my situation and im started to get worried ill never receive my funds.
I had emailed ‘support@bc.game’ with all the other documents showing what’s going on how my address on my ID exactly matches the address on my TD bank statement and for further proof provided them with my last check stub.
i also went to "askgamblers.com" to make a complaint as i read in some forums they reach out to BC game and help people in my situation
I have one more try to KYC and would like to withdraw some XRP as its got a little pump on today for some reason, maybe the case is getting dropped?
if youd like to email personally i can show you some supporting docs
ive reached out with this same email to holydarkness and BC game support. thank you all.