yep, have sent him a DM, waiting for info

I've reached out to the guy in DM, will get to the bottom of it once he gets back to me.

with regards to poor customer service - it's a bit disingenuous to make a conclusion like this based on our presence (or the lack of) on this forum. If it wasn't safe to gamble on slotman, it would no longer be operating.

no, I'm from Slotman support


fly by night operations usually don't stick around on the market for 3 years

I've reached out to the guy that had an unresolved issue via DM. Once he gets back to me, will get to the bottom of the issue


for sure, we've always had our 24-7 support on chat and email.


thanks! good to be back!

will update the intro section very soon, but in terms of news, we should have the sportsbook live quite soon, plus a load of new tournies and other bits. Will prep some information very soon!


hehe it's something we're discussing about adding on almost a daily basis, but ideally we'll get that in after a slight redesign 

yep for sure, will be sure to reach out to anyone with any outstanding issues today and tomorrow. Hopefully everything should have already been sorted since most of the posts were from 2021

thanks for the heads up on the image, will fix this out now 

hey, we're still about. Looks like we completley forgot about our thread here.

With regards to our media channels, they've always been alive.

We've also revamped some of our bonuses, so feel free to drop in and have a look

Hello!

It is a pity that you have such an impression.
Try our site, I'm sure you will like it)
Our Slotman team cares about their players and ensures a comfortable playing environment.

Hello!

Thank you for your opinion. We will definitely take it into account in our future work.
Regarding the slow loading of the site, it might be a bad internet connection. This often happens when you use the mobile internet.

Hello!

Please indicate from which IP-address you tried to access the site in order to understand why you could not do this.
Also, you can see yourself the list of Restricted countries in the conditions https://www.slotman.com/terms-and-conditions paragraph 3.6

Hello!

The casino is a platform where various games are presented. The game itself is played through the providers' servers, and the results of all games are generated on their servers.
We cooperate with many trusted gaming providers  and all employees of our Casino are trying to provide you with a comfortable game. For example, we quickly solve technical difficulties, try to surprise you with different bonuses and ensure fast payouts of winnings.

Hello!

Please write your proposal to affiliates@heroicaffiliates.com

You can get see the list of Restricted Countries in the section of conditions https://www.slotman.com/terms-and-conditions
paragraph 3.6
Also, the Casino does not recommend using VPN, as this is prohibited by game providers.
If the registration takes place from the IP-address of a prohibited country, the platform will not give an opportunity to complete the registration.

Thanks to everyone who helps our Casino!
The typo has already been fixed.

Hello there!

Minimum deposit amount for BTC is reduced to 0.001 BTC. Information on the website will be updated soon.

Hello lvsca!

Withdrawals are processed manually, so they are not instant, but we do our best to process them as fast as possible. Usually it takes up to few hours.

We understand, that verification sometimes can be difficult for a player, but we do our best to make it as fast and easy as possible. However, we cannot eliminate verification procedure, since it is necessary due to our license.

If verification of your account will be requested and you will have any questions about that, our support team will be happy to help you 24/7 via online-chat or email.

Hello!

We've started with exclusive bonus offer for bitcointalk players. Bonus code "bitcointalk" is available for all players which will register with the link from the forum. You need to click on the banner, register, make a deposit for a minimum amount of  1,500.00 RUB, 600.00 UAH, 20.00 USD, 20.00 EUR, 30.00 CAD, 30.00 AUD, 200.00 NOK, 90.00 PLN, 30.00 NZD, 2,500 JPY, 8,500.00 KZT, 100.00 BRL, 380.00 ZAR, 0.00200000 BTC, 0.05000000 BCH, 0.080000000 ETH, 0.30000000 LTC, 8,000.00000000 DOG, and 20.00000000 USDT with this code and you will get 100% of your deposit as bonus and 120 FS (twice more, than with usual welcome bonus offer)!

Hello there!

Yes, it is possible. You can deposit with any cryptocurrency and then request a withdrawal in fiat.

Hi John!

The most of our games are slots and we concentrate on this type of games, but we do not limit ourself to slots only. We have other types of games on our website and you can find those in appropriate category on the website.

Threre were some questions about KYC, so please, let me explain, how it works.

Basically, there are some requirements we have to fullfill due to our licence. We have to confirm player's identity and payment methods a player uses on the website.

Verification can be requested at any moment of player's gaming activity on the website. Standard pack of documents consist of an ID document (ID card, driver's license, passport) and payment method (photo of card, screenshot of Skrill/Neteller etc.). Some additional photos can be requested by administration, for example proof of address, but it happens rather rarely.

You can also check all the info about format of photos we require in your account, profile-verification tab.

To ensure the safety of information of our players, all photos have to be sent via the website direclty and administration checks it, we do not use an email or chat to accept photos for verification. Players also can hide some information, for example part of ID number, or part of bank card number and CVV.