Thanks for the thought, quite impressive to see it actually.  I might have come across differently than I wanted to.  I gamble for fun, I'm a low baller, gambling small amounts ocasionally, the reason I proceeded to imediately "rage" bet the balance, is that I was 100% sure at that point, that I'm not seeing that money, especially since it was from a rakeback bonus, so at that point it simply became fun money.  In those 15 minutes I proceeded to buy around 10 bonus buys, which caused the balance to be lost.


Now regarding your response 8Bet.


I'm honestly a bit confused on it, even if the balance won from the game was added 20 seconds later on your side, still confused how it affected my active promo, or why my live support request imediately got added to email responses, which btw, I haven't even gotten an acknowledgement yet about it on the email I was supposed to receive communication. 

Anyhow, will wait and see how this progresses, and hopefully its something being actively looked into and not just a statement made because I posted on bitcointalk.

I'm not trying to reach the support anymore for this issue, haven't attempted to reach them anymore as soon as I lost the money.  The point of this thread is mostly to bring up their "scammy" tactic, withdrawal malfunctioned literally 2 minutes after I was over the minimum wd threshold, I literally checked 2 minutes before as I was at 0.6 SOL balance and tried to witdhraw, and went to the wd page and it was working, once the balance went over the minimum 0.8 Sol required, withdrawal was not working anymore. And they also failed to contact me regarding my support ticket. 

Correct, sorry if I wasn't clear in the OP and thank you for sorting out the screenshots.  I basically proceeded in losing the money after, as I wasn't able to withdraw, so more or less I was angry and tilted.

I don't have a screenshot with a conversation to support as even though it was showing that support is live I imediatelly got prompted to "you'll receive an response via email" from an auto generated bot probably.

Hello,

Would like to bring to people's attention a scammy tactic that 8Bet.io is using, as I see they have an account here on the forum aswell.

I've deposited around 0.4 SOL 24 hours + ago,  I've lost it. Due to my vip level there I was was eligible for some cashback that had a 30X wagering requirement on it.  I've gotten the cashback, proceeded to go through the required wager, and ended up with around 0.6 SOL, I checked the minimum withdrawal amount ( went to their withdrawal page) and it was showing 0.8 SOL, I went back and did a bonus buy, it ended up winning some 1.2 Sol +, in the span of 1-2 minutes. I went back to the withdrawal page, to withdraw a part of it, and literally 2 mintues later my SOL withdrawal page was not giving me the option to withdraw, stating "You do not have funds to withdraw" even though for other coins the withdrawal option is available even if u have literally a 0 balance.

So in the span of 2 minutes they have disabled my withdrawal option ( only for Solana),  I proceeded to go to live support, which was showing they are online, imediatelly once I opened a live support ticket I've been informed that all agents are busy and I'll be contacted via email later ( makes no sense, could simply wait in a que).


So long story short, I've deposited, lost the deposit, played after with a bonus available for me, won something, they proceeded to disable my option to withdraw and disabled live support.  The withdrawal page was available minutes before I was under the minimum threshold.

As a gambler of course I proceeded in losing the amount after.

Attaching some screenshots.

While I technically decided to gamble and lose the funds after, 8bet.io made sure there was no possible option to withdraw anything whatsoever.

https://imgur.com/a/hNyVLij