I’m getting the sense that the site has lost a big chunk of traffic while looking at the lobby rn.  What could have been...  SWC missed an opportunity to build a BTC economy.  If only it had focused on the micros and built the player base from there.  It could turn out more solid and more sustainable imho.

UPDATE:

After weeks of waiting and unanswered emails I finally got refunded today.

I am glad this got solved.

Out of curiosity how do you suggest SWC identify customers to be banned for behavior off site.  This is a no dox forum, as is 2p2. SWC is a no dox poker site.  How on earth can you connect a SWC account with one that is on this forum by any means other than pure speculation. In theory SWC accounts only belong to the email address associated with the account. Identifying users by devices used or the location of devices used is purely an educated guess, albeit very accurate but nonetheless just an assumption that the same person is on multiple accounts.  Without dox, hypothetically you could even consider an AI to be human depending on how you define a human. And this is the conundrum that is SWC. They have adopted a new attitude and a new face to their brand in the last 6 months which has infuriated a huge percentage of their base yet they have no clear means of controlling who that base is because there are no dox.  You would think if a company was in this position they would try to have an open line of communication with excellent customer service to attempt to keep something in control that has so many vulnerabilities.  I often think SWC has no clue how much their users loved the community at SWC and the site itself. There wouldn't be all this backlash otherwise.


You might want to ask SWC about this in the main thread or email them.  Proof is going to be rather hard to come by unless people post emails or screenshots. Neither of which are really proof of anything.

Thank you to our loyal players that understand how hard it is to run SwC Poker.

We see the complaining players are louder than the happy players that enjoy our bitcoin poker room but we will continue to build the site better and better.

2021 will be a great year for us with new features and improvements.

Thank you for the support!

This is a horribly unprofessional response and should be deleted.  This just reeks of higherhighs and his smug chat.  Can't you find someone with more tact to deal with the customers on and off site? This would make your life so much easier.

Thank you for the reply,I have messaged support@swcpoker.club  every day sense that email went live ,I have not gotten a reply .

Detailed analysis of rake will be posted soon.

Wow, swc deleted 12 posts today, congratulations.

And only 1 of mine, I am feeling honored.

Here it is again.

"Ok, so the rake % went UP and the leaderboard prize pool went DOWN. Am I getting this right?

There is something very wrong about what is happening here."

Can we adjust the krill earned formula to reward the players that are grinding so hard to maybe be able to achieve a decent amount of rakeback, please?!

Ok, so the rake % went UP and the leaderboard prize pool went DOWN. Am I getting this right?

There is something very wrong about what is happening here.

Ok, so the rake % went UP and the leaderboard prize pool went DOWN. Am I getting this right?

There is something very wrong about what is happening here.

If you remember April 15, 2011 (a.k.a. Black Friday), the FBI can seize a .com top level domain so there's no reason for SWC to register that one. But there are over 1000 others to choose from. Having at least one backup ready to go would probably be a good idea.

(from the player lounge thread)

Just checked and the domain now reroutes to Nitro! Aaaahahhahahahhaahahah. This is some next level trolling, fair play to them. I'd bet they have more budget for SEO aswell, wonder how long it'll take for that domain to show up first when you google SWC.

At this point, SWC should just sell to Nitro. Or maybe they already did.

GREAT start into 2021, SWC. Well played.

I have been wondering this, too. Can we get manual withdrawals? Do you currently still have access to the data / player balances?

Yeah technically there are a lot of issues.
When you buy in at tables the actually buyin always jumps to a number I didnt choose. Auto rebuy also often doesnt work for me.
Also at some point if I play longer at a table folded cards are not shown anymore.

Also at some point I am not able to right click on other players for muting/adjusting colour/make notes.

Only thing I can do then is leaving the table and join again.

If they close for good, which I dont think will happen, its not really a loss. Tournaments are a joke, no traffic, chat bans, sngs pretty much not available, empty promises, slow or no support and the whole higherhighs and endthefed "are not working for us" but they are active players at the site thing.

Only good thing, weak ass players sometimes at omaha.

I wouldn't worry too much about that. It may be that the network is overloaded because it is now a new year. That wouldn't be so strange. I would try again tomorrow with logging in when you are awake.
Think now is the time to sleep so you would not be clear anymore to be able to play poker properly.

https://whois.eurid.eu/en/search/?domain=swcpoker.eu
What's this mean lol?


I don't see the same thing for nitro (the other .eu website I could think of). Did you guys get screwed over by Brexit? What a way to end 2020 lmao


edit: https://eurid.eu/en/register-a-eu-domain/brexit-notice/


Ooops....

https://whois.eurid.eu/en/search/?domain=swcpoker.eu
What's this mean lol?


I don't see the same thing for nitro (the other .eu website I could think of). Did you guys get screwed over by Brexit? What a way to end 2020 lmao


edit: https://eurid.eu/en/register-a-eu-domain/brexit-notice/


Ooops....