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Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
They haven't refunded your funds yet? It's surprising that you went to exchange such a large amount of funds at once. In fact, these types of exchanges take advantage of the situation, if you want to exchange a large amount of funds, it is certain that they will force you to do KYC. Have you exchanged large amounts of funds on Changenow.io before? Or is this the first time you want to exchange such a large amount of funds?
Well, I'll contact them about this and see if they have any kind of response. In fact, if they have any more detailed information, they should definitely share it.
Well, I'll contact them about this and see if they have any kind of response. In fact, if they have any more detailed information, they should definitely share it.
Hi, no they haven't, they aren't even replying to messages and emails. I have already sent them everything they requested for AML and KYC checks, but no response for months.
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
Yikes, thanks for the heads up, sounds like one of those classic scams where they build up trust, then start freezing bigger amounts once you’re verified and can’t easily fight back. With no real oversight and money being so easy to move around, it’s super hard to pin down who's actually behind it. Four months isn’t a delay, that’s straight up theft. I was actually thinking about using changenow for a mid sized swap, definitely not touching it now. Hope you get your funds back soon.
Exactly this. They let smaller transactions go through fine to build false trust, then the second you move serious money, they will steal your funds claiming aml review with no end date. Months of radio silence isn't compliance, it's stealing. Keep in mind my cousin sent another transaction, same source wallet and the same destination wallet, it got blocked. He verified the kyc link sent to him and guess what? It got refunded in an hour!
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
Still no response.
Still ignoring emails.
Still holding my money hostage.
They think if they stay silent long enough, I’ll just disappear. But they picked the wrong person to scam.
They won’t be able to hide forever.
Still ignoring emails.
Still holding my money hostage.
They think if they stay silent long enough, I’ll just disappear. But they picked the wrong person to scam.
They won’t be able to hide forever.
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
I believe changenow is a binance-backed scam .
Their hot wallets are all stored in binance .
I would never ever exchange my assets anywhere on CEX again , only DEX protocols
Their hot wallets are all stored in binance .
I would never ever exchange my assets anywhere on CEX again , only DEX protocols
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
My cousin sent another transaction this time, same Source and same destination wallet, it got blocked, he verified the kyc link sent to him and guess what? It got refunded in an hour!
Reason? He is from ukraine (EU country), and i am from indonesia!
If it is about AML then why did you refund him? He had same source wallet, same asset and same destination!
Their scam is selective , they choose big amounts and mostly non EU/US countries to bully and make them wait !
Cause they know they will be destroyed in EU and US if they did that
Reason? He is from ukraine (EU country), and i am from indonesia!
If it is about AML then why did you refund him? He had same source wallet, same asset and same destination!
Their scam is selective , they choose big amounts and mostly non EU/US countries to bully and make them wait !
Cause they know they will be destroyed in EU and US if they did that
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
It's a disappointment to see their social medias .
Many people who has the same problem as me waiting between 6-24 months ...
Some authority needs to interfere in this malpractice by changenow for sure .
I do believe a united community action against these exchanges will help a lot
Many people who has the same problem as me waiting between 6-24 months ...
Some authority needs to interfere in this malpractice by changenow for sure .
I do believe a united community action against these exchanges will help a lot
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
Seems like they don't even care to answer
ChangeNOW has a highly negative reputations, i don't understand how people still using this service.
So, they do not accept refund to the original deposit address? Have you asked this?
Yes i asked , they said in rare cases we can't do the refund and you have to do kyc and wait for AML (no ETA given) , there are cases with changenow in which they hold user assets for 18 months !!
1 - Find a lawyer
2 - Ask him to draft you a demand letter
3 - Mention that you are aware that transaction might've gone to FUI being marked as SAR as you are familiar with regulations
4 - You are willing to cooperate with SAR officer if there are any suspicions
5 - Give Changenow 30 day timeline for update/resolution
Going publicly before doing that, trust me, leads nowhere. After that, you have legal basis in case there is no SAR mark on your transaction to pursue legally.
A lawfirm (crypto specialists) from UK accepted my case , i sent them your message .
I will go both publicly and legally
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
Seems like they don't even care to answer
ChangeNOW has a highly negative reputations, i don't understand how people still using this service.
So, they do not accept refund to the original deposit address? Have you asked this?
Yes i asked , they said in rare cases we can't do the refund and you have to do kyc and wait for AML (no ETA given) , there are cases with changenow in which they hold user assets for 18 months !!
Re: ⚠️SCAM⚠️ Changenow.io illegally holding 440,000$ and not releasing it ! ⚠️SCAM⚠️
Their representative is informed about this topic (community manager) .
Hope she can clearify what is happening with changenow , also one of their old head admins has a lot to say about changenow malpractices .
They usually hold transactions and make people wait long enough to give up on their assets !
Do not use changenow or other platforms like this if you value your time and sanity
Hope she can clearify what is happening with changenow , also one of their old head admins has a lot to say about changenow malpractices .
They usually hold transactions and make people wait long enough to give up on their assets !
Do not use changenow or other platforms like this if you value your time and sanity
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
You never submitted KYC?
I submitted kyc and sent all source of funds documents to them , but when they accept to refund to people who doesn't even do that ! It means they surely will refund to me as well !
Im super new here , can you guys do me a favor and help me with this ?
Need to bring a representative from changenow here
If you submitted KYC documents, that means you are going through background check. How long it takes? I don't know. Once you have submitted documents, if they marked your transaction as suspicious and reported to appropriate authority, they are waiting decision same as you do.
Not sure if this is what is happening, as this is something I went through as well in past, but that's how it normally goes. And fyi, I am not defending them, in reality I've seen numerous of accusations from members here thinking that they might be abusing this system.
Checked their reddit + telegram , it's full of these cases , holding money for absolute no reason other than bullying people for months and in some cases (2 years) .
This is totally unacceptable.
Under GDPR rules which changenow and their AML service complying to , they should tell me the reason for delay , tell me which tool is used to mark transaction as suspicious , whether it was automatic or manual and giving me deadline for this process !
I already am familiar with all of public backlash and I do think there's something sketchy going on.
As for the transaction marked as suspicious, although they should've given you a different wording, they are not allowed to if they have sent it as "suspicious transaction" to the authorities, because at that time, their instructions are that they should not in any way inform you that such transaction was reported to the authorities, nor give you any more details of that transaction.
Silly AML/ATF rule, but that's how it goes unfortunately.
Where are the rules for these instructions , can you send your source ?
My demand is based on article 12 & 15 of GDPR rules which is a legal and binding demand , not some bullshit instructions from no where !
St. Vincent's FIU:
https://www.svgfiu.com/index.php/nrsp-dnfbp/nrsp-guidance/guidelines
and such rules exist in (almost) every country. Please don't get me wrong, I actually suspect they might be using such rules to do the report on you (and others) just so they can "play" with your money aka possibly running a Ponzi scheme.
Can you please be more specific?
Which part of this rule tells us they can freeze my funds without telling me why and report them to authorities?
It is not the rule per se, but the instructions given to the entity operating regulated or (in your case) non-regulated financial services.
https://www.svgfiu.com/images/pdf/NRSP/GUIDELINES_FOR_NRSPS_Updated.pdf
Everything in chapter 3.
So what they are doing is illegal and what you mentioned in these rules have nothing to do with my case
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
You never submitted KYC?
I submitted kyc and sent all source of funds documents to them , but when they accept to refund to people who doesn't even do that ! It means they surely will refund to me as well !
Im super new here , can you guys do me a favor and help me with this ?
Need to bring a representative from changenow here
If you submitted KYC documents, that means you are going through background check. How long it takes? I don't know. Once you have submitted documents, if they marked your transaction as suspicious and reported to appropriate authority, they are waiting decision same as you do.
Not sure if this is what is happening, as this is something I went through as well in past, but that's how it normally goes. And fyi, I am not defending them, in reality I've seen numerous of accusations from members here thinking that they might be abusing this system.
Checked their reddit + telegram , it's full of these cases , holding money for absolute no reason other than bullying people for months and in some cases (2 years) .
This is totally unacceptable.
Under GDPR rules which changenow and their AML service complying to , they should tell me the reason for delay , tell me which tool is used to mark transaction as suspicious , whether it was automatic or manual and giving me deadline for this process !
I already am familiar with all of public backlash and I do think there's something sketchy going on.
As for the transaction marked as suspicious, although they should've given you a different wording, they are not allowed to if they have sent it as "suspicious transaction" to the authorities, because at that time, their instructions are that they should not in any way inform you that such transaction was reported to the authorities, nor give you any more details of that transaction.
Silly AML/ATF rule, but that's how it goes unfortunately.
Where are the rules for these instructions , can you send your source ?
My demand is based on article 12 & 15 of GDPR rules which is a legal and binding demand , not some bullshit instructions from no where !
St. Vincent's FIU:
https://www.svgfiu.com/index.php/nrsp-dnfbp/nrsp-guidance/guidelines
and such rules exist in (almost) every country. Please don't get me wrong, I actually suspect they might be using such rules to do the report on you (and others) just so they can "play" with your money aka possibly running a Ponzi scheme.
Can you please be more specific?
Which part of this rule tells us they can freeze my funds without telling me why and report them to authorities?
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
You never submitted KYC?
I submitted kyc and sent all source of funds documents to them , but when they accept to refund to people who doesn't even do that ! It means they surely will refund to me as well !
Im super new here , can you guys do me a favor and help me with this ?
Need to bring a representative from changenow here
If you submitted KYC documents, that means you are going through background check. How long it takes? I don't know. Once you have submitted documents, if they marked your transaction as suspicious and reported to appropriate authority, they are waiting decision same as you do.
Not sure if this is what is happening, as this is something I went through as well in past, but that's how it normally goes. And fyi, I am not defending them, in reality I've seen numerous of accusations from members here thinking that they might be abusing this system.
Checked their reddit + telegram , it's full of these cases , holding money for absolute no reason other than bullying people for months and in some cases (2 years) .
This is totally unacceptable.
Under GDPR rules which changenow and their AML service complying to , they should tell me the reason for delay , tell me which tool is used to mark transaction as suspicious , whether it was automatic or manual and giving me deadline for this process !
I already am familiar with all of public backlash and I do think there's something sketchy going on.
As for the transaction marked as suspicious, although they should've given you a different wording, they are not allowed to if they have sent it as "suspicious transaction" to the authorities, because at that time, their instructions are that they should not in any way inform you that such transaction was reported to the authorities, nor give you any more details of that transaction.
Silly AML/ATF rule, but that's how it goes unfortunately.
Where are the rules for these instructions , can you send your source ?
My demand is based on article 12 & 15 of GDPR rules which is a legal and binding demand , not some bullshit instructions from no where !
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
You never submitted KYC?
I submitted kyc and sent all source of funds documents to them , but when they accept to refund to people who doesn't even do that ! It means they surely will refund to me as well !
Im super new here , can you guys do me a favor and help me with this ?
Need to bring a representative from changenow here
If you submitted KYC documents, that means you are going through background check. How long it takes? I don't know. Once you have submitted documents, if they marked your transaction as suspicious and reported to appropriate authority, they are waiting decision same as you do.
Not sure if this is what is happening, as this is something I went through as well in past, but that's how it normally goes. And fyi, I am not defending them, in reality I've seen numerous of accusations from members here thinking that they might be abusing this system.
Checked their reddit + telegram , it's full of these cases , holding money for absolute no reason other than bullying people for months and in some cases (2 years) .
This is totally unacceptable.
Under GDPR rules which changenow and their AML service complying to , they should tell me the reason for delay , tell me which tool is used to mark transaction as suspicious , whether it was automatic or manual and giving me deadline for this process !
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
You never submitted KYC?
I submitted kyc and sent all source of funds documents to them , but when they accept to refund to people who doesn't even do that ! It means they surely will refund to me as well !
Im super new here , can you guys do me a favor and help me with this ?
Need to bring a representative from changenow here
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Based on
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
https://bitcointalk.org/index.php?topic=4619534.540
And their official message in this forum
"
Hey everyone, Polina here. I understand that a lot of time has passed since our last update, but I finally have some news to share.
Yesterday we have received a legal opinion on the situation. They gave us the green light on issuing refunds to all our hanging KYC cases.
This applies to all ouf our KYC clients who wish not to sumbit their IDs for verification. From now on, such cases will be issued a refund minus the network fee and the addresses they have used to make the deposits from will be blacklisted on ChangeNOW.
You can read the entire statement along with our future plans here: https://medium.com/@changenow_io/changenow-updates-verification-cases-and-future-plans-cf04a2863168.
Users have right to refuse kyc , but i requested many times from them to refund and they said "no" .
I think we need to gain more attention here to bring back their marketing manager and make her responsible for this !
Re: Changenow.io illegally holding 440,000$ and not releasing it !
Do you know a good lawyer who can handle this case properly?
There is a high possibility of them sending your KYC/AML information to authorities, marking it as suspicious transaction. If that's the case, your only option is to wait.
As for lawyer, Baptiste & Co in St Vincent.
All coins came from gambling websites and bookmakers , wallet is also new , so gambling is a trigger for AML?
I mean i have to provide all bets/games i played in casino or what?!
I need someone with high influence to post about this maybe