What do I think about their behavior of withholding your fund and re-enable withdrawal once losing big is pretty much described through me leaving them a tag. Do I think they read my message? Well, when an account get an orange number on their profile, they usually notices it rather right away and, more likely than not, read the reference on the tag [if there's any]. So, yeah.

One thing that I think worth aired, though, is that I personally think they're not the sole bad actor here. My gut feeling somehow said that this is a situation where a scammer got scammed. Their action of locking your account from making a withdrawal, and then re-enabled it [once the fund drained] without having their allegation of multi-acc abuse cleared is questionable, but I believe their findings are not unfounded. So this is a case of you finally got what's coming to you.

Why I think this is the situation here? Well, aside from when casino usually are right when they made this kind of findings [they spent tens of thousands, if not hundred of thousands, dollars to get their detection algorithm to be rather precise] and other reason I can't disclose, the main factor is your story of your brother's email.

It sounds... a bit weird.

To have a casino to point out one specific email address that somehow happened to be your brother's email instead of a stranger, not to mention who live in other country? What's the chance? You both using similar address like aleks86@emailprovider and aleks87@emailprovider?

There have been several posts after your post therefore but you did not address any of the questions and concerns that were being raised. A lack of engaging with the community will not help bring a positive light for the casino? Furthermore, has there been any significant development? I ask because the OP has not been active in this thread since 9th July 2024 yet has been vocal in defending his position throughout until that point and your account was last active on 24th July 2024.

Here I wrote LINK, where you can see, that scam casino metaspins previosly when I had nice winnings, also wrote and waste time. But that time ( about 8 months ago) I loosed my balance.
Casino do nto closed account, After that they send me bonus. I will try to find this email, where after some "linked" account they offer bonus. ofc... they understand that I am sweet gambler.
This is absurd.

Here I wrote LINK, where you can see, that scam casino metaspins previosly when I had nice winnings, also wrote and waste time. But that time ( about 8 months ago) I loosed my balance.
Casino do nto closed account, After that they send me bonus. I will try to find this email, where after some "linked" account they offer bonus. ofc... they understand that I am sweet gambler.
This is absurd.

It was recently that we discovered and can prove that this customer has multiple accounts, which constitutes a breach of our terms and conditions. Consequently, the account has been disabled.

Hi again,

We have not previously accused this customer of having multiple accounts, nor have we reopened an account after determining such a breach of our terms and conditions. We do not close accounts without reason, nor do we reinstate accounts once it has been established that multiple accounts were created in violation of our policies.

While we have investigated this customer's gameplay several times following significant wins, resulting in withholding withdrawals during these reviews, we would like to emphasize that this is a standard procedure. Once such gameplay checks with providers have been completed, we have promptly paid out all previous significant winnings. As previously stated, all communication regarding past withdrawals has been promptly and transparently conveyed to the customer via email or in LiveChat.

It was recently that we discovered and can prove that this customer has multiple accounts, which constitutes a breach of our terms and conditions. Consequently, the account has been disabled.

We hope this clarifies any questions you may have regarding the situation.

Kind Regards,
Metaspins Customer Experience Team

Of course, I have already contacted lawyers. When something becomes clear, I will post it here. the amount is very large

Why does a hi stake player need a second account? this is nonsense that’s why he can’t explain anything. Before this, for this reason, they were no longer withdrawn to me. but you haven't read all this. or you have some difficulties in perception.

hahhaa, what kind of evidence I can provide? IF my account are closed with more that 180 000 usdt, and reason is that I have some another accounts? What I can provide? one more scam casino agent here?