Dear Bitcoin user,

Thanks for your honest feedback, this is highly appreciated.

We are a very small team and everybody is working 50+ hours / every week to support our ecosystem.

We do focus to deliver reliable within the same or up to one or max. two business days.
As mentioned, may do not order with our service, if it is very urgent to proceed.

Regarding your questions:


We accept Euro for the bitcoins received. Hence, we are unable to refund the amount of bitcoins sent. We can only refund the Euro (or any other currency)-equivalent of bitcoins on the day of refund, or Euros directly via bank transfer or other mutually-agreed payment processor. Please check out our refund policy - http://about.all4btc.com/refund-policy/


Please do understand that we currently do not work on the weekend and can't take over significant price differences higher than our margin.


We definitely deliver good or refund without exception.


- 2% on EUR orders
- average same to one business days customer service reply (anything else mentioned here are some exemptions or weekend days
- we fulfill orders within one business day

As well as you may not trust us 100%, you shouldn't trust all reviews. The vast majority of our customers are happy.

Thanks for your understanding and patience,
All4btc

All4btc always keeps our customers best interests in mind. We are dedicated to making sure that every item that is ordered gets delivered.

We also want to remind everyone that we are not amazon with a global support team that can answer every email within minutes. We have built our reputation in the bitcoin community for years and we hope that this hard work can translate into some trust and patience from our customers.

Thank you very much for everything!
All4btc

Dear bitcoin users,

please be careful with spending your money on btcnpay.

The website btcnpay.com seems to be a cheap copy cat of our established All4btc business. I would consider them as scam.
There's no easy way to identify the owners of Btcnpay.com, because they have no data associated with the domain. Ask yourself whether you trust them, there is no proof of a reliable service.

About All4btc.com:

As wosch76 mentioned, All4btc.com exists since early 2013. Our company is based in Berlin, Germany and we are team of bitcoin entrepreneurs.

All4btc.com makes it possible to order anything (from Amazon and eBay) while paying with bitcoin. We served thousands of customers and fulfilled a transaction volume of a few millions Euros every year. All4btc provides order confirmations, shipment tracking, premium customer support, order invoices and a 100 % money-back-guarantee with refunds. Please check out our How it works" page at About.all4btc.com if you consider shopping online with bitcoin. We order products within 12-24 hours every business day.

Please check out our independent review collection at https://www.trustpilot.com/review/all4btc.com. We got an excellent recommendation status of 9.3/10 points from 31 independent reviews.

Kind regards,
The All4btc Team

Hi,

All4btc is your personal agent who pays the seller for your goods / services / online shopping cart in your name to ship directly to your destination (or via email).

If the seller offers shipment conditions and pricing at the product page, we are happy to order for you.

Please check restrictions by the marketplace, seller, product or destination country and the pricing and tax import.

Don't hesitate to ask further questions.

Kind regards

Hi xmaxbit,

the quote is from Summer 2013, just the link is not valid anymore.

Please find the manual and the download link for our chrome extension linked here.

Thanks for the technical feedback.

Hi at all,

for sure our website works, since 2013.

Our email system covers our automatic order & payment confirmation and the order & payment status from the seller site.

If any news are popping up regarding delivery or order status we forward the relevant conversations to keep our users up to date.

We translate all email conversations into English, sorry if we mixed up your one @xandry.

Sorry for the fee, at the moment we can't really do something about it.

Our main market is in Europe with Euro, you can do an order with a min. fee of 5 EUR or 2.38 % of the total invoice amount.

Regarding the security issue: The site is protected by encryption and only available for us and our users.
If somebody wants to change the delivery address (it very rarely actually happens), we make sure to verify users identity by secondary measures.

Let us know if you got further questions or feedback, we are happy to implement updates.

Kind regards,
All4btc

Hi at all,

yes, crucial are the product link(s), your shipment address and your bitcoins in advance.
We are basically your personal shopping agent for all kind of ecommerce e.g. consumer goods, electronics ... incl. from Amazon, eBay, AliExpress, Zalando, PayPal etc.
Please make sure to check whether the seller offers shipments and for which price to your destination.

Kind regards

PS: By email request, we re-ship products through our Germany office but it takes much longer and we need to charge twice for shipment.

Hi, thanks for your review and understanding for our fee policy.

We are a pretty small company, just check the website of our incubator.
Our team consists of bitcoin enthusiasts, the CTO, CEO and myself we are working around the clock to fulfill all needs of our customers.

We really focus on speedy order fulfillment and premium customer support (mainly via email and phone).
We are always happy to help out, just let us know if there is any question!

Kind regards, Jan

Hi and we are happy that you got so much value from our service! Please let us know If there is anything we can improve. Kind regards

Hi,

your order for the coffee machine is placed and the payment done.
Since we fulfill from 20 up to 30 orders from customers around the world, please always allow up to 24 hours to proceed.

Thanks for your business and patience.
We are really happy to serve any bitcoin user!

Kind regards,
The All4btc Team from Berlin

PS:

If you have further questions about it, don’t hesitate to ask me anytime.
I also have a question for you: Could I get a short testimonial from you about our service? It'd be extremely helpful.

In order to improve the satisfaction of our customers, we have partnered with the independent review site Trustpilot to collect customer reviews.
All reviews, good, bad or otherwise will be viewable immediately.

Click here to rate us

Thanks in advance!

Hi, please send us an email to support [at] all4btc [dot] com and we will figure out a solution.
Please include your product link and shipping address. Kind regards, All4btc

Btw - Most of our customers order medium to larger item, where the fee is relatively small.

Hi,

yes I am the operator of the website, here a short proof - https://twitter.com/all4btc/status/606380795570356224

1. How it works? Read more at http://about.all4btc.com/

We are your representative to shop goods online, therefore we need your shipping details.

You have to pay in advance with bitcoin and within a few hours up to 1 business days, we fulfill your order (in your name for shipping and invoicing).

The products are directly shipped to you (in a few, individual cases we offer re-shipment, if necessary).

You will get the best exchange rate available on the market and there is no need to exchange your bitcoin into cash.

2. We forward all relevant information, notifications and in particular tracking codes from shipment providers.

3. The buyer protection is covered by the seller, e.g. eBay and we garantue up to 100 % refunds, if we can not fulfill your order - http://about.all4btc.com/100-get-money-back-guarantee/

Don't hesitate to ask further questions,
All4btc.com Team

Hi, here are 3 simple reasons.

- All4btc is the fastest shopping service for bitcoin
- The All4btc checkout is powered by BitPay, the most reliable payment processor
- You are empowered to shop anywhere and anything (any Amazon, any eBay site, any online shop or market place)

Let me know If we can help to shop anything online!

Kind regards,
All4btc

Hi,

if you shop on professional shops or marketplaces e.g. Amazon, the tax and duties are declared.

If you want to purchase products oversea / cross-boarder please figure the additional costs e.g. tax and include them into your shipping costs.

It might make sense to request a pricing before you order. In this case just write an Email and will send you an email invoice with the correct pricing.

Hint: Please do not order from websites where > only < country specific credit cards, e.g. from the US are accepted.


Here are some argument, why to use All4btc for shopping online:

- Our pricing from BitPay is mucher better than selling your coins on any bitcoin exchange. (bitpay.com/bitcoin-exchange-rates)

- Our users do not have to go through an exchange, they avoid identity theft (because our shopping service is not regulated by AML / KYC).

- You avoid wasting time and money caused by additional transactions and foreign exchange fees from other third parties.

- No merchant, bank, (credit) card or PayPal account is required.

Kind regards,
All4btc.com

Hi,

just to clarify:

All4btc shops directly in your name with your shipping address and invoice title.

Do do not have to worry about refunds, returns, warranty or fraudulent credit cards purchases.

You are empowered to shop anything from anywhere!

Most of the purchases are done within one business day.

Kind regards,
All4btc

Dear bitcoin users and online shopper,

Order anything from anywhere online, pay with bitcoin. No bank or PayPal account, local currency or credit card is required to shop online.

All4btc is a legit enterprise since its foundation in 2013, the company is backed by Bitcoins Berlin, the first European bitcoin startup incubator.

Handling thousands of orders and more than $ 1m transaction volume for our bitcoin customers, we offer a dedicated support team and individual service.

We fulfill each day tons of orders and if something does not work out, we simply refund our customers.

The recent review from W0lV3:


Please check our website, the terms of service and especially our refund policy before shopping with All4btc.

Thanks for the honest feedback, we are open.

The best way to reach us, just get in touch via emailto: support / at / all4btc / dot / com

Kind regards,
Your All4btc team.

Hallo zusammen,

wir danken Euch für eure Empfehlung.

Ja, wir kaufen im Name unserer Kunden ein, d.h. die Liefer- UND Rechnungsadresse ist die eure.

Damit liefert der Händler direkt an die gegebene Lieferadresse.

Im Falle von Reklamierungen, Garantiefällen oder Rücksendungen könnt Ihr euch zumeist direkt an den Verkäufer wenden.

Wir sind offen für Fragen und bieten Email sowie Telefon Support an.

Euer Team von All4btc.com

Hi Fabrizio89,

we are working every business day and sometimes on weekends to serve our customers.

During Christmas or frequent shopping season your orders might have a delay from up to 1 and rarely up to 2 business days.

Since the focus is to fulfill payment and shipment of all our orders, the individual customer service can sometimes not catch up as fast as you want. May use our telephone hot-line to reach our dedicated team If you are in need.

Most of the delays are caused by the third parties we are using e.g. the seller, the shipment or payment provider.

Thanks for business,
All4btc team.

Dear European user,

we are sorry for some mistakes as we double-check all transactions from our customers.

If somebody owe a refund, please send a support ticket to clarify your issue.

To streamline our shopping services in Europe we reduce pricing to a 2.38 % fee on shopping at large internet retailer.

Bitcoin enables access to all kind of physical and direct delivery of consumer goods and services e.g. electronics, games, toys, gift card, tools and many more.

Read more in our latest news - http://about.all4btc.com/all4btc-enables-online-shopping-for-bitcoin-user/

Thanks for the business,
All4btc.com team

Dear bitcoin user,

we are sorry for come small circumstances, all customers get their money back if an product can not be ordered.

During shopping seasons some orders get a delay up to two business days,
for the vast majority of our customers we enable payment and shipment preparation with one business day.

We are able to process hundreds of orders within a week and are scaling the way to shop online using Bitcoin.

Please also check out our reviews and mentions in other threads - https://bitcointalk.org/index.php?topic=262309.0

Thanks for the feedback, your business and understanding,
All4btc team.