Umm... I don't think it will be that easily feasible, for OP to confirm he played specific game, it'll be like admitting guilt. And double-blind test won't work here, as the real point being tested and inquired is already known, of which I believe if we ask OP to list the previous games he played as long as he can recall, under assumption OP did exploited the bug, he'll deliberately omitted the game he played and exploited from his list and denied when I crosscheck it with the list given by the casino. Likewise, the casino can also just mention a random game and insist it's the buggy one, though the game itself perhaps not necessarily bugged, nor perhaps even ever exist.

The easiest way, is for OP to let me see his betting history.

If he did exploited a game, there will be fluctuation in his betting pattern. Like he said himself,


So, OP, simplest way to prove/disprove BetPanda's counter-accusation will be to agree to let me see the betting record as per what betpanda's internal database has, and certainly if you didn't exploit a bug, there won't be a noticable fluctuation in that data.

By your permission and agreement that what I see will be binding to both parties?

Do you mind sharing the first details you sent to the betpanda support, this is important to help us see evidence of what really happened that your account got blocked after winning your max winning, its very saddening to experience such issue and from the response you got its concluded that the team wont be doing any thing about this.

But sharing your first contact messenge could help give us more insight to what you are really demanding from the team, and to see if you deserve justice, if evidence prove so definitely you get some answers from the betpanda team.

For example, trying to use some strategies like fibonacci would be against the rules?

Hello,

We feel like it is important to give some missing background information to what led to these circumstances.

Prior to obtaining these wins in a slot game, the player had played another game evidently knowing that this particular game was compromised due to a bug that was exploitable.

What was observed in the player's account was a pattern that was consistent through multiple accounts. This allowed the player to obtain funds through illicit means which were then used in another game to achieve the win they are referring to.

Simply put, as the slot win was due to the funds gained from knowingly abusing a glitch in another game, this is where the Terms and conditions were breached and the account closure stems from. Not from the slot win which they refer to.

We hope that this clarifies the situation for everyone.

so they are considering being lucky a "betting technique to circumvent the standard house edge"? are you serious?
like how can you even circumvent the house edge on a slot with a betting technique?

OP, which slot did you hit the max win on? your post says it was on a hacksaw slot, but in the screenshot you say mental 2 which is by nolimit city.

i agree. normally a casino should only confiscate funds from a slot win after the slot provider investigates and finds something wrong, like a bug, an exploit, or something like that.
and from their reply in the screenshot, it looks like this was solely a decision by betpanda.

OP, still waiting for your PM of your email address or username or other identifier that my contact can use to zeroing into your account, if you want me to get them to look into your matter and perhaps shed some light or at least a perspective.

Also, ibb has been more difficult than they usually are [again] to me the entire day, I can't access any images provided despite many attempts. Mind to re-share through talkimg?

Hmm, another one.
The email u got from betpanda is 1:1 the same as here: https://bitcointalk.org/index.php?topic=5558640.msg65789913#msg65789913 , just the date is different by 1 day. You are not connected right?

It's interesting they use the exact same wording and everything to reply to customers that have an issue. Looks a bit alarming if you ask me and doesnt sound very custom made. Since every case is different, so should be the reply in my opinion.
The other complaint was about sports so panda can blame betby for the trouble, this one seems to be after wining in the casino though, which is a whole different story. Also, since it's a casino complaint you can open a complaint at askgamblers and/or casinoguru.

It seems you created this account intentionally to blame Betpanda. I am not saying they won't make trouble, but you have to come with the proper evidence. I know posting here would draw attention from Betpanda, but at least you should provide minimum evidence against your allegation. It seems you are suggesting Stake and other casinos intentionally to influence gamblers. There are a couple of allegations against Stake as well; not only that, most of the casino is under allegation.

So I will advise creating a thread on the scam accusation board with proper formation and proper evidence. Post your dashboard screenshot address and transaction ID. Also don't forget the chat history with the support team. So we can understand the situation, and Betpanda would defend if they have something solid on their hand against you.