It was starting to sound encouraging.. until after registration..

Then you realise there is too much that is off-putting for now.

The flat fees for bank transfer charges - fine for large amounts (if there was sufficient to engender trust for large amounts), but definitely off-putting for even a small amount as a test.

And where is the order book?

Where are any kinds of graphics showing trade history and volumes, market depth, etc?

Come on James (& Mark?) - please give us some more functionality .. ideally like Kraken, but mixed with the BTC-e!

Feels like you're too scared to disclose how small your market is.

For what its worth.. The Companies House records indicate:
BIT121 LIMITED
THE LONG BARN DUNCTON MILL
DYE HOUSE LANE
PETWORTH
WEST SUSSEX
ENGLAND
GU28 0LF
Company No. 08600850

And the public records confirm Jim's statement:
Current Director: Mr James Richard Iddiols
Previous: Mr Nicholas Paul Dann

They're also both listed for two other companies started earlier this year:
MIZACO LIMITED 08600881
BITCOIN EXCHANGE LTD. 08459694

For all three:
23/10/2013   Mr N.P. Dann left the board

For BITCOIN EXCHANGE LTD:
19/09/2013   New Board Member Mr Mark Timothy Vickery appointed

Hi CaptChadd

Were you in the British Army for 10 years?

Yay, only 8 days for me to get "out of jail" at last!
But it still took about 6 hours after getting the first "we unhold soon" message

Hmm. 7th day for me (since USD credited; 15th days since first upload of ID docs). 7th trouble ticket. 4th time I've uploaded my documents. First time they asked me (in a response to a trouble ticket request) to provide my full name AGAIN in addition to the documents - although I used it to register on the ticketing system.. and it is of course on the ID documents.. and it was of course supplied as part of my initial document upload 2 weeks ago..

I've asked for an explanation about 15 times, but never any response other than the canned "Hello, it's actually difficult to understand what's the problem, could you describe it in detail + screenshots" or the one about the bank needing the ID docs.

I decided to go with BTC-e this time because the process with Mt.Gox seemed slow last time. But that was at least done in a day or so. This really makes me want to scream.

Guess it will have to be bitstamp next time. Can't wait for coinfloor to actually get going.

How long was your account kept on hold for?

No, as far as I've experienced it so far, it is only the moment you throw fiat money into the mix.

I can (and am) still depositing FTC, LTC, etc from mining, and trading happily for others - the hold they have set up is preventing me sending ANY of those digital currencies to any other wallet address.

I too got the canned response today:
<<
Our bank ask you provide a copy of you ID and utility bill in high res quality (>300DPI) due to high fraud activity.
Attach here.
>>

I reminded them once again that I had already supplied the documents as requested 11 days ago, but gave them new copies. But nothing has changed so far.. except the counter: Money hold. 39657 min left

Similar issue here.
 
I specifically sent them the documents prior to transmitting the money .. to which they confirmed the next day "you can send".

Then it took them the full 7 days to actually credit my account, but now I sit with in excess of 41000 minutes hold.. more than 28 days left!

No response to my repeated requests for explanation or what I need to do to resolve whatever the problem is.

And they've not put a hold on just the USD. It is ALL coins. So even though I have other coin currency deposits or trades, which I have been making for weeks now without issue, NOTHING can be withdrawn all of a sudden.

VERY FRUSTRATING.

Great, thanks!

Is there a reason why setting a PPC payment address *appears* to be accepted initially, then on going back to the Account page later, the wallet address and auto payout threshold have disappeared?

Is Feathercoin under attack again?

Block   Confirms   Finder   Time
88,037   Orphan   raveneye   Sep 30 6:42 AM
88,036   Orphan   bkc888   Sep 30 6:42 AM
88,035   Orphan   xargos   Sep 30 6:38 AM
88,029   Orphan   NeonRonin   Sep 30 5:56 AM
88,028   Orphan   bkc888   Sep 30 5:54 AM
88,022   Orphan   bkc888   Sep 30 5:13 AM
88,021   Orphan   Igotcha   Sep 30 5:13 AM
88,020   Orphan   misopeto   Sep 30 5:06 AM
88,019   Orphan   bkc888   Sep 30 4:58 AM
88,014   Orphan   xtian   Sep 30 4:43 AM
88,013   Orphan   Litvin   Sep 30 4:41 AM
88,011   Orphan   thatbobsagge   Sep 30 4:32 AM
88,008   Orphan   MaxKondor   Sep 30 4:15 AM
88,003   Orphan   nik777   Sep 30 4:04 AM
88,002   Orphan   aj1105   Sep 30 4:00 AM
88,001   Orphan   schlopper   Sep 30 3:58 AM
88,000   Orphan   bkc888   Sep 30 3:58 AM
87,997   Orphan   lenart_o   Sep 30 3:54 AM
87,987   Orphan   sudorayne   Sep 30 2:51 AM
87,951   Orphan   Termits   Sep 29 10:48 PM
87,947   Done   lynx   Sep 29 10:44 PM

Edit: Oh, sorry, I hadn't read a page back yet..

Yeah, very definite weirdness going on at Cryptsy - my DGC deposit didn't get automatically traded - it sat there as a trade waiting to be processed.. so I tried cancelling it (intending to trade it manually myself) and now it has disappeared.. not getting credited as an available balance.

Have submitted a support request to them.

And a DGC auto payout from an hour ago has not yet appeared at Cryptsy..

Presumably this is some kind of a bottleneck getting out of Multipool?

Not something to get alarmed about at this point, just that the payouts are taking quite a bit longer than usual to get through.  I'm sure Flound will investigate soon and give us an idea of what's causing it.

Edit: well, the DGC deposit is now in unconfirmed at Cryptsy.. so all looking good.

Well, I have just checked again now, and my payouts HAVE now appeared in my wallet.

Not sure what went on, but at least it seems to have been resolved (as far as I can see so far).

Auto Threshold payouts - is there an issue?

I see we've been mining FTC (more or less constantly) for the past 7 hours - about 01:08 GMT to 07:58 GMT. So during that time my auto payout threshold has been triggered 3 times, but none of those have shown up in my FTC wallet (yet).  Usually they show within 5 min or so for FTC.

Is anyone else experiencing similar behaviour?

CAP back on Cryptsy. Are you going to watch it for a bit first Flound, or flick the switch on it on the multiport straight away?

maybe multipool needs another stats graph.. to plot how many time a week there is a message saying it should be banished from existence
 

I've noticed a similar issue - recent auto-payout of MEC not showing up in my Cryptsy wallet.. but if I look at the blockchain explorer http://mega.rapta.net:2750/chain/Megacoin I see it listed there.. I actually experienced this a few times in the past.. it seems that some wallets on Cryptsy don't show pending deposits until confirmed.. Not sure why, but you may want to check separate blockchain explorers for your coins to get an idea.

In any case, the multipool website/frontend has been up for me all morning so far (UK time).

Yeah, it has been rather disappointing to see the stats from the recent days.. more than just a few days.  I guess that's what we have to come to accept with this game/business.

By the way, I'm sure you're aware already Flound, but it seems the front-end is having database service issues:

Looks great, thank you!

Also:

• I see you changed the "Top 30 Hashrate" list on the Pool Stats page to show estimated coins per hour, instead of per day. But for my miner username that appears at the bottom of the list (number greater than 30) it is still showing my estimate as a per day amount, not per hour.
• Would it look better if you had your MultiPool logo in the middle, above (or below) the box with "currently mining" coin? That would allow the Home to Help menu options bar spread out across the whole width of the page
• Could you set there to be highligting of the coin(s) where "your speed" is greater than 0 in the table on the top left? (similar to the highlighting bar on the right for the multiport)
• And then I think that having a table depicting the total multipool hashrate over time would be cool (at the bottom of the Home/landing page, Pool Stats and Multiport Stat pages), like what you have on the My Stats page, but instead of just showing stats for for individual coins 

Thank you for being so proactive and on top of the situation.

But to avoid consternation among miners who aren't actively following this thread and may be just going to your website, perhaps you should at least have the links to CAP forward to a message that provides the summary you listed above.. with notes about how much reserve there is and thoughts on possible outcomes, positive or negative. As well as including a bit more in your news thread message on the main landing page.

.. instead of just removing traces of CAP from the website as it is now (other than the brief "news" statement).