I did not get a email. no email about my withdrawal ever in 5 weeks. I did not get paid my withdrawal for 9 bitcoins
https://i.imgur.com/w8w1gjH.jpg

Hi There Erkan,

We have already talked about this I think and informed you, that your withdrawal has been held due to a security check. Also, this has been a transition period for our product on new platforms, one of which is a fraud control and sadly this caused delays. We are utterly sorry for this and can promise from my side, that problem will be resolved soon and we are absolutely determined to make funds reach your account shortly.

Thanks

I am not an official employee from FortuneJack, I am only a participant in their signature campaign, nothing else.

So I should stop typing garbage, but as you said, check what they wrote above, why did you make an exactly similar post like the one you've made previously when they have said that they are looking in to it?

Erkan, it keeps smelling like bullshit this story you are trying to pull. You repeat the same thing over and over and you keep sharing the worst screenshot you could possibly share.

You know what I think is funny SpinAndDouble? People making new accounts because they are too afraid to say something from their main accounts.. 

Dear Erkan,

As I have found out, your withdrawal has been sent for further investigation to our fraud department. I am sure, everything is fine and you will get your withdrawal soon, this is a standard procedure to ensure the fairness of the transaction.

Cheers!

this looks bad to me. no contact no email and david have not replied. and no money. not ok.

My posts are not biased because if you were to take a look at my history you'd see that I've publicly questioned FJ here on this forum.

I've played on FJ since 2014 and I've never had any issues. I've heard of people that were having some minor ones but they usually got resolved quickly.

I had one payout of 3.7 BTC once and it took a little more than 24 hours to confirm from their end as I guess when it reaches a certain amount compared to how much you usually deposit and gamble they'll have to manually look in to it. Now in your case many things could have gone wrong, they might have tried to reach you, have you used the correct email?

I think you are behaving a bit strange. You come up here from nowhere with your 9BTC withdraw that you have been "too busy" for one month to care about? And now after this one month of silence and not caring you are extremely stressed to resolve it and get the funds NOW?. I don't know man.

Have you checked the spam folder, and if it's the right e-mail you were using?
Since, each time you withdraw to a different address they contact you to make sure it was you who made the withdrawal.

so  the case of withdrawal on hold for 1 month are not yet solved till today? how about this fj , would you respond on this and explain in public later? so everything could be clear and not become a bad view for public. the claim of 1 month waiting large amount of bitcoin without any notification/contact are really annoying ( i was once in that position btw ) and not a good way to handle the problem , i would like to hear the reason publicly to make things clear and transparent , goodluck erkans.

https://i.imgur.com/w8w1gjH.jpg

I have been very busy moving countries and traveling. so very stressful when I just assumed they would pay without me chasing them. poor customer support not sending me any email at all while holding my money for such a long time.

Hi Erkans,

don't worry I am here for you have you talked to our support team? I will redirect you right now and let's solve this issue fastly

https://i.imgur.com/w8w1gjH.jpg

I have been very busy moving countries and traveling. so very stressful when I just assumed they would pay without me chasing them. poor customer support not sending me any email at all while holding my money for such a long time.

Sorry to hear that, you should be actively contacting support. Or send a pm to FJ's representative, at least you should ask the reason why it is pending for almost a month. If I guess, seems that it is related to the 2x wagering requirement of your deposit. How much your was your deposit and have you wagered 2x of it before requesting the withdrawal?

Is this true? Could you please show a proof of what you have just said? Just wondering why you come here to complain after too long time? Fortunejack usually process withdrawal no more than 24 hours (mostly instant) unless there is something needed to be double checked before they process the withdrawal. Have you asked it through live support?

I can agree with Full Tilt. It has a nice design, and I have won more, than lost there

Anyone here have their withdraw request stuck or it's just me ? Mine is still pending for more than 12 hours now. I tried contacting live support but they keep closing the chat once I start a conversation. Is everything affected by the technical maintenance ?