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Hi,
I´ve bought a computer on eBay but still didn´t arrive since this morning.
Could you please check for me?
Thanks in advance!
I´ve bought a computer on eBay but still didn´t arrive since this morning.
Could you please check for me?
Thanks in advance!
Unfortunately, your computer is stranded in the Shanghai. I spoke to the carrier, they said they made a pitstop there because they felt incredibly hungry and had a huge craving for scorpion tails. Our company policy, and your ebay agreement clearly states that shipping companies are responsible for the amount of time they spend eating scorpion tails, so I believe sir, you are to wait until they have had enough tails and are ready to get back on the road.
Cheers.
I have exactly the same problem!! I contacted support because i thought i was hacked but i wrote my password 3 times incorrectly cause of a problem with my keyboard.
To be sure i was not hacked i sent a email to BTC-E support and they said we'll remove the withdrawal option from your account. Which has been a month ago now.
After 1 day i sent them a email again, i explained there was a problem with my keyboard and if they can make a able to withdraw my coins again. But no answer.
Later i receive a email and they sent me the logs. I said it was all ok it were my IP addresses.
Now 4 weeks later i still can't withdraw my coins. It says: 'Denied for your account, contact support'.
Ticket id:
#HYZ-757-38425
#BFA-524-67088
Please solve my problem?
To be sure i was not hacked i sent a email to BTC-E support and they said we'll remove the withdrawal option from your account. Which has been a month ago now.
After 1 day i sent them a email again, i explained there was a problem with my keyboard and if they can make a able to withdraw my coins again. But no answer.
Later i receive a email and they sent me the logs. I said it was all ok it were my IP addresses.
Now 4 weeks later i still can't withdraw my coins. It says: 'Denied for your account, contact support'.
Ticket id:
#HYZ-757-38425
#BFA-524-67088
Please solve my problem?
you guys are writing in the wrong place, to the wrong person.
Next time ask your parents to trade for you...
Learn before start crying like a baby...
Learn before start crying like a baby...
yeah ok buddy.
Glad to hear you got your money deposited, thanks for keeping us updated - leaves us who still have money owing with hope.
Hope it works out for everone.
Cheers.
Happy to hear this. Would be interested in what had happened.
It should be clear for the users to fill in the fields of the bank transfer very carefully, for it gets processed automatically, I assume. But there are cases the usage field is fragmented by empty space, and automatic processing is broken.
Until now I'm happy with btc-e.
It should be clear for the users to fill in the fields of the bank transfer very carefully, for it gets processed automatically, I assume. But there are cases the usage field is fragmented by empty space, and automatic processing is broken.
Until now I'm happy with btc-e.
Well, it is true that people should be carefull with the comments field of the wire transfer. As for my case, I had all my fields filled in correctly, but support was just taking their time processing the funds. This got resolved when a couple of people intervened to expedite the transaction.
There is still a question of withdrawal, which i have yet to do. So once i go through with that and see the complete works, i may make a judgement wether i'm happy with their service or not. Up to this point, much frustration, some relief.
I guess we'll see.
Here is the final update people; 3 hours after paulgr puts the word through, my funds are in my account. This is great. This guy along with the btc-e.com user here are the guys to go to if you're having serious problems on BTC-E.
Thanks everyone for their imput.
Thanks everyone for their imput.
Spoke to a guy named paulgr on the site, he's the only one with some sort of authority that has sincerely wanted to do something up to this point (the btce.com user here is i think trying to help as well). I will update, but losing sleep for this sort of thing is just horrible.
Hello, please write a ticket number, we will verify this information, and will try to quickly resolve your problem.
As I see, after this post TC lost his interest )Not lost interest but eagerly awaiting their reply so i can post what happened. My hand is on f5 waiting to see my funds. I think i'm close to losing my mind. Maybe that can explain my silence.
Just over a month ago? My guess your deposit will be in soon, as a month and then some seems to be the time one has to wait these days. That is if you have submitted all the docs they ask for.
Hopefully. Someone that has authority on the site messaged the post stating they will help, let's see how that goes.
Yes, they do what is called "selective" scamming. Happened to be awhile back for over BTC2.5~
Unfortunately when 90% of the customers do not get scammed like the other 10% its very hard to convince everyone they are ALL at risk!
Unfortunately when 90% of the customers do not get scammed like the other 10% its very hard to convince everyone they are ALL at risk!
That's messed up. What do the ''selectively scammed'' people do, just take it?
...ive never used ebay in my life...
Are you guys used to being but raped or something
Ive never seen so many paranoid people in my life.... You really dont need to buy anything from the site if you do not feel it is secure... i am not here to sell you anything.
goodbye
Are you guys used to being but raped or something
Ive never seen so many paranoid people in my life.... You really dont need to buy anything from the site if you do not feel it is secure... i am not here to sell you anything.
goodbye
not used to being raped, but trying to avoid. and paranoid is the right word. people here learn from their (and others) experiences, therefore they try and avoid anything that seems fishy. because today, even the biggest trade sites (and i see that yours isn't a trade itself, but a trading platform) screw people over (like myself). so it's just a matter of questioning security and trust, don't take it personally.
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Just FYI they don't list skype as a contact option anymore.
Ok, it's good you said that. So should I expect the user on skype to be a fake? I will not even add them if so.
BTC-E is starting to become an issue where al lot of users are getting ripped off, Some guy just a few moments ago had his account locked for no reason due to a rude customer support rep.
Yes, this is horrible to hear. I can't imagine how long they could keep this up without coming across some real legal problems.
You can't just claim to be the biggest crypto trade and offer ZERO support. It just does not exist.
have you created this account to just complain about BTE-e?
What is your real profile here? Why hide it?
What is your real profile here? Why hide it?
What real profile? I'm not hiding anything. And yes, the sole purpose of creating this account was to get answers to my problems about BTC-E, because people on the site told me that I could get some help here. I didn't know that I had to get your approval first.
I will bitch on this site for as long as I have to, to get my money. Is that clear enough?
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Thank you for the piece of mind. Hopefully it works. Well, actually, it will work, even if I have to go to Russia to track this down, i will. It shouldn't be this easy to scam people on such a large trading platform.
I'm gonna throw the question out there because it feels like I'm on the brink of getting robbed by this site.
I deposited money through international wire transfer (with all the correct details, etc) more than a month ago. Aside from it not showing up on my account, I receive zero reply to the tickets I send to support (10 in total). There are also people responsible for this site that write here, I've sent them messages as well, but although they are very much active, no reply.
Is this site a scam? Maybe? You be the judge!
I deposited money through international wire transfer (with all the correct details, etc) more than a month ago. Aside from it not showing up on my account, I receive zero reply to the tickets I send to support (10 in total). There are also people responsible for this site that write here, I've sent them messages as well, but although they are very much active, no reply.
Is this site a scam? Maybe? You be the judge!
I personally lost around $10,000 USD with btc-e.
My account funds were stolen right after contacting support with account details.
I contacted them to say that I could not transfer funds out of my account, because my email had changed.
Yet, someone else was able to remove my funds.
I have recently talked with another member who believed that support had been breached.
Be weary.
My account funds were stolen right after contacting support with account details.
I contacted them to say that I could not transfer funds out of my account, because my email had changed.
Yet, someone else was able to remove my funds.
I have recently talked with another member who believed that support had been breached.
Be weary.
wow, that is not good to hear. How long have you had the dispute, and is it finalised or are they trying to do something about it?