why do you think i'm a scammer? i played in a casino and bet on fifa odd and even. or do you not care, the main culprit is the player. what do you think i should bet on this bookmaker to not be a scammer? the bookmaker has already deceived me during registration, saying that this bookmaker is without verification, this is only 1. scammer bookmaker

Good afternoon, please help me solve the problem with the casino. I found a casino on Google where it says that the casino is without verification. I registered on December 29 and made a deposit of $ 400 in cryptocurrency. After that I played in the casino and made 4 bets on FIFA, even or odd. When the account had $ 1,338, I ordered all the money. For several days they said in the chat that they would pay soon and eventually asked to pass verification, I sent my passport and confirmed the address, sent them 5 documents confirming the address, after which they asked to pass verification level 3, confirm where the money came from. I told them that I am engaged in bitcoin mining and also bet on other bookmakers. I do not work for the company and do not use Ukrainian banks. I sent them screenshots of the Binance pool mining, where I mine bitcoin, I also said that I can provide a huge number of winning bets from other bookmakers, I can even show everything on Skype video. But they want documents that I don't have and can't have, I explained that I don't work for the company, they don't care, they said that they will close my account within 24 hours. Why should I work for the company when I play in a casino, in their opinion? They don't want to give me my winnings and that's why they ask for documents that I don't have. People, avoid this casino, they are scammers and will take all your money that is in your account.

I paid everything !!! Thank you cloudbet.com but I will not play more with you

Thanks, created a ticket. We'll see

I provided all the documents, even some in different languages. The question is not in the number of documents, but how long will they check my documents? Do you think this is a very difficult process? In my opinion this is illegal holding of other people's funds.

How much do you think they need time to check a single document?

I did not quit the chat, What evidence can I give you?

 

I was told yesterday in the chat about this that they did not get a bank statement as it is in PDF format. And that I need to convert it into a photo. I asked several times about what exactly this document? I was answered yes. They told me that the bill for utilities is not suitable. Today I went to several banks and made account statements from different banks and in different languages. Where everything is indicated and the address of registration and last name and account numbers. After I uploaded the photos to them, they told me in a chat that such documents would not work and I needed an account for utilities. I was dissatisfied in the chat, and I was told that they had read yesterday's chat correspondence and sent these documents. Do you think this is normal? I did not violate any rules of the company !!!

Hello everyone, bad things happened. Cloudbet does not want to give my BTC (0.86). They did not send me a letter confirming the withdrawal of funds, saying that there are technical problems. But after a couple of days of carrying out their brains, they answered me that either a 100% deposit was paid or documents for verification of their identity came. After I sent the documents, they no longer respond to me and naturally LIVE CHAT does not work.  How is such a huge company doing so?