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Showing 8 of 8 results by granttw13
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 16:59:00 UTC
I've also confirmed via xpub that the funds are in an address listed under my xpub!  This is good news right?
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 16:17:39 UTC
They are saying that sending this dust transaction will resolve the problem caused by the "gap limit" (they are saying there has been a gap on the receiving address that I have), which may have affected my ability to see my funds. Once the transaction is confirmed, it will trigger an update in my wallet, rectifying the issue.

This is the official Blockchain support, and I reached out to two separate reps from two separate emails and received the same instructions.
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 16:09:20 UTC
I heard back from blockchain support, they are instructing me to send a dust transaction from the blockchain wallet to a specific address.  They say this address belongs to me and sending this dust transaction will trigger an update to the wallet, rectifying the issue.  Because I used the seed to open a blue wallet, will this now throw everything off? 

I am also concerned with sending another transaction, although small, to another address, how do I know the blockchain wallet won't again send a large amount of bitcoin to another wallet?  Should i send the majority of my remaining BTC on blockchain.com to coinbase first before attempting this dust transaction?

This is extremely stressful..
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 02:06:20 UTC
Would it be helpful / safe to share the transaction id here?
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 01:36:45 UTC
So I used my seed to open my wallet using bluewallet on mobile, and I do not see those 4 bitcoin in this wallet either, it is the same balance as the blockchain.com wallet, still missing 4 BTC!

If this helps it says "Imported HD Legacy (BIP44 P@PKH)" for the wallet that i imported.. but it is the same balance as the blockchain.com wallet.  How do I get to this supposed "change address" that has my 4 BTC?
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Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 22/11/2024, 01:30:08 UTC
Quote from: Charles-Tim on November 21, 2024, 11:53:18 PM
Quote from: granttw13 on November 21, 2024, 11:46:44 PM
Thank you!  I read about change address, and am hoping that is the case, but I do not see my coins on the blockchain.com wallet.  So to recover these funds, I should download electrum wallet and import my seed phrase?  Is this safe?
Yes, Electrum is safe.

Electrum official site: https://electrum.org/
Alternative. Bluewallet: https://bluewallet.io/

You can use this guide but do not add passphrase if the wallet does not have it:

Quote from: Charles-Tim on November 21, 2024, 02:38:28 PM
On desktop Electrum:
Name your wallet. Click on standard wallet -> I already have a seed -> input the seed phrase and click on 'option' which is below the space you input the seed phrase -> 'check  ✔️ extend the seed with custom words' and select BIP39 seed to proceed. After you click on next, input the passphrase and select the script type. I guess it would be native segwit.

Native segwit bitcoin addresses starts from bc1
Legacy starts from 1
p2sh-segwit starts from 3.

On mobile Electrum:
Name your wallet. Click on standard wallet -> I already have a seed -> input your seed phrase. At the upper right corner, you will see 'Electrum'. Click on it and select BIP39. Scroll down and check ✔️ extend seed with custom words. Input the passphrase in the space below it to continue. Read what I wrote above for the script type. I guess it is native segwit which its bitcoin address starts from bc1.

Restoring it on Bluewallet might be simpler for you:

Quote from: Charles-Tim on November 21, 2024, 01:41:23 PM
If it is Bluewallet, after you click on import wallet, you will see three dots (...) at the upper right corner, click on it and check (✔️) passphrase to continue.

So I used my seed to open my wallet using bluewallet, and I do not see those 4 bitcoin in this wallet either, it is the same balance as the blockchain.com wallet, still missing 4 BTC!
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Topic
Board Bitcoin Technical Support
Re: 4 Bitcoin sent to an unknown address?
by
granttw13
on 21/11/2024, 23:46:44 UTC
Quote from: Charles-Tim on Today at 11:40:05 PM
Probably the 4 BTC is sent to a change address which is part of your bitcoin address. You have nothing to be worried about. If you check your wallet, you will see the remaining 4 BTC on your wallet.

If it happens that you did not see your coins, import your seed phrase on Bluewallet wallet or Electrum. If you see your coins there, better to create a new wallet on the Bluewallet or Electrum and send the remaining coins there because blockchain.com wallet is close source.

Thank you!  I read about change address, and am hoping that is the case, but I do not see my coins on the blockchain.com wallet.  So to recover these funds, I should download electrum wallet and import my seed phrase?  Is this safe?

Thank you so much.
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Board Bitcoin Technical Support
Topic OP
4 Bitcoin sent to an unknown address?
by
granttw13
on 21/11/2024, 23:38:06 UTC
So I recently recovered my Dad's old Blockchain.com wallet from 2016.  When I tried to send 1 BTC to Coinbase, the blockchain.com wallet decided to send 5.  Looking at the transaction id, it sent 1 BTC to coinbase, which i received as intended, but it sent 4 BTC to a completely different address.  Why on earth did this happen and how do I recover these 4 BTC?!  I reached out to Blockchain.com customer support but have not heard from them.