OP's account [as previously brushed on other page] was suspected to spread malware that prompt them to lock for investigation, back in 2022. Apparently, that investigation was not conclusive and someone probably accidentally opened OP's account, not knowing that an investigation was instructed to be done to the account, and effectively [since the account is opened and all would probably assume there is nothing wrong and/or the investigation is done] made the investigation inconclusive.

All of those "maybe"s and "probably"s on above paragraph said, the bottomline of my recent communication with Roobet is that OP's account is locked for criminal investigation and that OP has full knowledge about this. I personally think this is the end of the case. There is not much we can do or inquire due to the nature of the investigation. I believe they will update us once the investigation completed and they found nothing wrong with OP's account.

They say they have the right to close any account without any reason and confiscate its funds.

6. ACCOUNT SUSPENSION AND CLOSURE
6.1. We reserve the right to close or suspend your account if:
a) We understand that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;
b) We understand that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of the Website or any of its User or if your Account is being used for the benefit of a third party;
c) You are in breach of these Terms, the applicable regulations or the fair use of our services, or we have reasonable concerns to believe that You are a compulsive problem gambler;
d) We suspect that your Account has been compromised or is being used in breach of our Terms.
6.2. If We close or suspend your account on the Terms set in the paragraph 6.1., You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by us (together, the “Claims”).
6.3. If We close or suspend your account on the Terms set in the paragraph 6.1., we are entitled to void any bets placed by You following such actions.
6.4. We reserve the right to close Your Account at any time at our own sole discretion and freeze all remaining funds on the Account

I haven't actually contacted them. Do you think they'll help me?

Thank you

But I want to let you know that they took more than five months and they did not give me a reason to close my account !

But let's say the truth ! they closed my account and will not open it again (Roobet does not open any accounts again after closing them), so let Roobet send me my money that is inside my affiliate account and keep my account closed !
I think they closed my account to get my money after I brought them many invitations and promotions

Thank you

But I want to let you know that they took more than five months and they did not give me a reason to close my account !

But let's say the truth ! they closed my account and will not open it again (Roobet does not open any accounts again after closing them), so let Roobet send me my money that is inside my affiliate account and keep my account closed !
I think they closed my account to get my money after I brought them many invitations and promotions

It's been 6 months now since my account was locked , and Roobet has not responded to me at all, and there is no reason for them to locked my account
and they took my money that was in my account, which is now more than $10,000, I will always write updates here
but until now do not trust Roobet, they will close your account for no clear reason

Roobet Casino is a Scam website