I've noticed that when someone accuses a casino of cheating, they often lack credible evidence. So, it's natural to assume that someone who claims a casino is cheating is lying. They're probably frustrated because they couldn't control themselves and ultimately lost everything.
I've contacted the support team several times and received a quick response when I encountered a problem. Even if they don't respond immediately, they'll usually tell us how long we should wait until action is taken. Especially if the cheating is being accused of a reputable casino, which will inevitably lead to requests for proof.
This is why I don’t initially believe to any newbie user complaining unless he is willing to cooperate by providing evidence.
Most of the cheater usually very aggressive and doesn’t want to cooperate by providing further evidence and keep insisting their argument against the casino.
But not all newbie is automatically lying since there’s some legit concern out there which a user having a hard time to provide evidence due to their account is already banned.
They simply shirk their answers when asked for proof, insisting they have it, but they don't provide it. Even when they do, they only post screenshots of themselves contacting support, which I don't think is valid.
Yes, they simply assume their argument is correct and insist on addressing their issues immediately. This isn't objective, because they simply did something wrong, and it was their own fault. They blame others or the casino for their own mistakes.
We've seen several users on this forum, even those who are well-known, yet they don't experience such problems. If a casino were cheating or fraudulent, the long-time users would be the first to feel it, logically. Furthermore, this forum is strictly closed to fraudulent casinos.