So, as expected - "sportsbook provider voided it, we can do nothing about that"

We can say for any match that the odds were wrong, although it is actually easy to check in a few clicks that this was not the case. Ladies and gentlemen, crypto casinos in 2023. Feel free to bet here, but we cannot guarantee that we will pay out every winning bet you make. Don't worry about the losing bets, they are losing.

What a joke.

https://i.ibb.co/47hTqT9/photo-2023-12-06-15-08-36.jpg

Hello everyone,

First of all, Rollbit Support still didn’t gave me an explanation why bet was cancelled. As all of you can see. I placed bet 5 days before match, was watching game live, logged in 20 minutes after match finished and saw bet is cancelled.

To be honest with you all, I am not that surprised because of that void, I saw before on this forum users got void won bets after match result is known on Rollbit (as well at other casinos that use same sportsbook provider - bc, betfury, owl and others). I am not sure, who decided to void winning bet, is it sportsbook provider or Rollbit. But I placed bet at Rollbit site, and I see them as responsible. As it should be in every other honest sportsbook site.

So, for all you who wondering why did I opened scam accusation right after I saw it got voided, it is because I saw other users had same situations on Rollbit site, and above mentioned sites who use same provider. However, I will still wait an explanation from Rollbit team. This is not so big money, but my intention was to other potential bettors can see what can happen if you win a bet on their site. Nevertheless, it doesn’t mater if you bet on big market or small - they simply can void every winning bet.

Very sustainable business, so on this way everyone can have their own betting site. Void winning bets, leave losing bets as they are = you rich.

If Rollbit corrects this stupidity, and marks the bet as winning as it should be, I am ready to donate the entire winnings for humanitarian purposes to the site proposed here and post a screenshot and invoice.

Thanks for you replies @Nwada001 & Gormicsta,

We'll see what they will say, but I am sure it will be some empthy phrase. I'll update here what they will say.

Hello there,

I made an account at rollbit.com 5 days ago and made deposit of 324.76$ and placed a bet on match from Asian Champions League in football (their equivalent to the European Champions League where the continent's biggest football clubs play). And after the match finished 20 minutes ago I logged in to my account and I saw bet is voided.

Screenshot: https://ibb.co/4jJfjnZ

Total ammount I am scammed for is: 292.27$

I passed KYC as I've been requested to do so when I asked them why is bet cancelled. Now I am waiting their response, but I am I'm pretty sure it will just be some empty phrase. I will update you here what I've been told.

It's just unbelievable that in 2023 there are companies like this that void your winning bets after the match is over, and it's a huge competition, not a small one.

Update: It has been solved this morning, got verified & successfully withdrew funds.

I've been asked for KYC. Sent documents at 22nd September, and still waiting to be able to withdraw money. To be honest, I didn't expect this from them.

First of all, thanks for all the support. I can confirm that Duelbits has paid me.

However, I must admit that I did not like how this "investigation" was conducted. Today's casino sites give themselves too much right to do what they want, especially since Curaçao licenses and the like can be obtained so easily.

There are no transparencies. They lock your account just like that, and don't pay you for 10-15 or more days. It doesn't matter to them how urgent that money is for you. Also, communication between the security team and customer support is terrible. Customer Support provides irrelevant answers at every opportunity, they cannot provide any information. I don't see why they exist then.

I hope that in the future as few users as possible will find themselves in a situation similar to mine Thanks one more to everyone for support.

@logfiles Thank you. My situation now something like in the novel 'The Trial' by Franz Kafka.

@slow depth Definitely not cheating or fraudulent behaviour. Two casinos have nothing to do with each one. Nobody can tell you where to place bets. Casino have option to accept your bet or not to accept it. Specifically in this case, I've placed other bets in other bookmakers as they were not available on Duelbits, or other bookmakers had better odds. But even if they were. The decision is up to me where I will bet.

I won football (soccer) bet. 300$ staked on odd 4.25. As the season is football is ended in most of countries, in that moment at live-betting offer was just like 3-4 matches. And I had to choose between these 3-4 live mahtces. I've decided to bet on Brazilian league. I've bet to team who lose 1-0 in that moment will win at the end of the match. And after my bet my team conceded goal for 2-0..

I thought it's over for me. And then my team scored 3 goals, and match finished 2-3. My other 2 bets at same match at other bookies were lost (I was betting under 3.5 goals, home to score under 1.5 goals etc). So, instead of getting paid my winning bet, I get minus on another bookie where I lost 600$ at other 2 bets at same match, and not getting paid on winning bet at Duelbits XD So, imagine..

Screenshot of bet at Duelbits: https://ibb.co/R4bRyRz

@duelbits Thanks for veryfing my KYC. Bet I’ve placed at your bookie is not a fraudulent activity by any means.  On the same match, at other bookmakers, I had losing bets, and none of them told me that it was a fraudulent activity. My betting tactic is based on betting big odds, today I had total of 4 bets at another bookmaker, minimum odds 3.00 and all 4 were losing. And when I won such bets with big odds, no one ever told me that my behavior was fraudulent. First time with Duelbits.

Or maybe I didn't understand what the problem is actually?

I hope to get my money soon. In case you don't pay me money under the pretext that my activity is fraudulent, it would be tantamount to a scam from you. Under this pretext, you will not pay any other user who wins money.  Everything that is not in your favor can be fraudulent activity. Really don’t understand. If other users want, I can share my bet with them.

Sorry for not replying last day or two. First of all, withdrawal is still not processed. No feedback from them. I didn’t use any bonuses.

@Hhampuz first, thanks for your response. Appreciate that. UID of my profile: 9defa589-5f05-589b-9622-5400e90866c3

I am actually very surprised this happening to me with Duelbits, as I am chosing casinos based on reputation here on forum. Hope Hhampuz will help me to get my withdrawal.

If any more questions, I will reply.

After 8 days, account is still not verified, withdrawal not processed. Unbelieveble.

I don't know. Made deposit of 300$ and later that day wanted to withdraw entire account balance of 1275$. Account is now on 0.

I am a new user on this forum, but I supported this flag. I have read 90% of these posts on this case, and I think I fully understood what this is all about. Given that I have a lot of experience with sports betting, I can identify with the OP here.

First of all, FortuneJack accepted all bets. Why did they accept them if it contradicted their rules? The main question.

Another very important question - why were the bets canceled after the outcome of the matches was known? Why didn't they do it before? I'm pretty sure FortuneJack wouldn't void bets if they were losing bets.

Furthermore, it is very unprofessional to have rules, and allow in game to break rules with just one click. A lot of space is left for such cases. In my opinion, very tendentious rules and deliberately written precisely for such cases.

I'm a new user on this forum, and I'm not happy because my first post is in the topic Scam Accusations.

After six days of waiting, I saw no other option than to open a topic here. I think it is quite frivolous to keep the user on hold for six whole days, and not pay him his money.
I created an account on Duelbits, played the first bet which was a winner and tried to withdraw my money. After that they asked me about KYC. July 10, 2022.

Although I don't like to leave my documents on various sites, but I had no choice. I had it done within 15 minutes. Six days later, the money has still not been paid. It's $1275.

Whenever I asked them if KYC was confirmed, I would get the same generic answers from Live Support. They don't know anything, I need to be patient, they don't know when it will be finished, there is no ETA.

Given that Duelbits has a pretty good reputation on this forum, I think that their behavior like this is very frivolous and unacceptable. If there is no ETA for such things, they can drag this out for half a year.

I would like your help and advice, what to do in this case. Is there anyone here who can help me?

Screenshots:

https://ibb.co/2ZqQxD1
https://ibb.co/b2zDKF4
https://ibb.co/G0p63G6