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Showing 5 of 5 results by shanksee
Number of ticket?
Why do you need the ticket number? Please read my post again and you will see it is a positive post.
Coinexchange.io was quick to resolve the problem. I think very highly of coinexchange.io.
I repeat, the issue I was having was solved and it was taken care of by coinexchange.io.
Thanks,
G.P.
"About 12 hours after I contacted Coinexchange.io support about my issue" on 2 January.
We are all with ticket number > 38k and for sure a lot of these are from 26/27 December. The only thing we receaved are just an automatic message saying that they will fix that with technical support.
So I think for sure that you're a liar and in someway you have some partnership or collaboration with coinexchange.io to keep high the valutation of this website.
They have 35/40% of their walets all under maintenance and I really think they are compromised in someway (maybe some hacking attack during holidays).
It's completly impossible that they fixed your problem date on 2 January after 12 Hours. You did not say the coins where you had problem and the ticket number. so dude, you're just a liar that's all
My ticket number (and was created 30December) says actually that: Being Processed since 4 days 21 hours
So who the fuck can believe that you after some "little" problem receaved istantly after 12 hours of opening ticket a solution if 40% of their wallet are under maintenance and they are destroyed by messages on twitter too about problem with withdrawl/deposit coins?
You're just a fake user with a fake feedback
gg!Number of ticket?
About 12 hours after I contacted Coinexchange.io support about my issue, I got this message from them:
"This withdrawal has now been reprocessed, please allow some time for the funds to be received. Our apologies for any inconvenience.
Sincerely,
CoinExchange.io Support Team"
I just went into the wallet to verify the coins were there, and they were. This crypto exchange is one of my favorites.
G.P.
My post is below wherein I promised to follow up and give my feedback. So I have done that now. It is a good exchange to use.
"This withdrawal has now been reprocessed, please allow some time for the funds to be received. Our apologies for any inconvenience.
Sincerely,
CoinExchange.io Support Team"
I just went into the wallet to verify the coins were there, and they were. This crypto exchange is one of my favorites.
G.P.
My post is below wherein I promised to follow up and give my feedback. So I have done that now. It is a good exchange to use.
It is possible that during the holidays, some of their contracted workers are having some time off. So like the poster above who finally got helped, it is best to have some patience with coinexchange.io
I tried to send some coins today out of coinexchange.io and got a txid of "1" instead of getting a normal txid number.
So my coins did not go out of coinexchange.io.
I went to support and issued a support ticket, and one of the categories I selected when going through the process of getting help is: "got txid of 1" so this gave me relief knowing it was a common problem that people have.
So I am going to give coinexchange.io three or four days to correct this because they are coming off some vacation time, and they need to be given some time to get caught up with all the work they will have after the holidays.
When my problem is resolved and my coins get to safety in my wallet, I will come onto this thread and announce that they helped me.
I am going to relax and allow them to do their job without pestering them and complaining on this thread.
Of course if I do not get my coins, then I will come on this thread and you will hear about it, but I do not expect that to happen.
Thanks,
G.P.
I tried to send some coins today out of coinexchange.io and got a txid of "1" instead of getting a normal txid number.
So my coins did not go out of coinexchange.io.
I went to support and issued a support ticket, and one of the categories I selected when going through the process of getting help is: "got txid of 1" so this gave me relief knowing it was a common problem that people have.
So I am going to give coinexchange.io three or four days to correct this because they are coming off some vacation time, and they need to be given some time to get caught up with all the work they will have after the holidays.
When my problem is resolved and my coins get to safety in my wallet, I will come onto this thread and announce that they helped me.
I am going to relax and allow them to do their job without pestering them and complaining on this thread.
Of course if I do not get my coins, then I will come on this thread and you will hear about it, but I do not expect that to happen.
Thanks,
G.P.
I'm waiting from 28 December LMC coins, they are on blockchains with 3k verifications and they were sent from bittrex to CoinExchange.io.
They are doing maintenance on a lot of wallets but still nothing. They are just too slow to sync wallet for our visualizations, probably they're trying to steal some amounts of coins from us. It's completly scam and the thing about this holiday it's just stupid cause a server/site like this with exchange and money on it can't be away from fixing problem...They are just scammers that's all.
Ah my ticket was https://coinexchangeio.freshdesk.com/support/tickets/39155 and I just receaved 1 answer like your saying:
""
I have forwarded this on to the technical support team. Please be patient, they will look into the issue as soon as possible.
Our apologies for any inconvenience.
Sincerely,
CoinExchange.io Support Team
""
On twitter they are just afk and does not answers to us. They are just bad and scammers that's all and i'm loosing whole money for this bad website!
They are doing maintenance on a lot of wallets but still nothing. They are just too slow to sync wallet for our visualizations, probably they're trying to steal some amounts of coins from us. It's completly scam and the thing about this holiday it's just stupid cause a server/site like this with exchange and money on it can't be away from fixing problem...They are just scammers that's all.
Ah my ticket was https://coinexchangeio.freshdesk.com/support/tickets/39155 and I just receaved 1 answer like your saying:
""
I have forwarded this on to the technical support team. Please be patient, they will look into the issue as soon as possible.
Our apologies for any inconvenience.
Sincerely,
CoinExchange.io Support Team
""
On twitter they are just afk and does not answers to us. They are just bad and scammers that's all and i'm loosing whole money for this bad website!
After 2 days still no answering... I think they just are going to scam all new traders that can't do anything. Do you know guys if there's some way to denounce them with proofs?
I contacted them on twitter too and through bitmessage but still no answer... they just stole my coins and my money that's all!
https://coinexchangeio.freshdesk.com/support/tickets/39155
Ah 1100 verification from blockchain!
I contacted them on twitter too and through bitmessage but still no answer... they just stole my coins and my money that's all!
https://coinexchangeio.freshdesk.com/support/tickets/39155
Ah 1100 verification from blockchain!
Well I can say definetly scam. I traded from bittrex to coinexchange.io some LMC coins (477 coins)
On their website they say they will accept the coins after 20 confirmations. I have right now 257 from LMC blockchains but on my coinexchange deposit still nothing appears. Not even mentioned.
It passed 10hours and they still did not answered me or help me and meanwhile I'm loosing money...Well it's definetly so so bad.
https://coinexchangeio.freshdesk.com/support/tickets/39155
On their website they say they will accept the coins after 20 confirmations. I have right now 257 from LMC blockchains but on my coinexchange deposit still nothing appears. Not even mentioned.
It passed 10hours and they still did not answered me or help me and meanwhile I'm loosing money...Well it's definetly so so bad.
https://coinexchangeio.freshdesk.com/support/tickets/39155