I am located on a country where stake.com is fully accessible, thus not banned. Did not use any VPN either, I do not need to. I know that 24h is not a long time, but having a 24/7 live chat support available, they could at least tell me the reason about why this is happening to me, but as of now, 32h have passed and I have not got a single explanation yet, not a single one.

As I have mentioned several times, this is a precautionary measure after seeing zero cooperation from their side, and I do hope everything to be amicably solved as soon as possible.

Its not "closed" but its not operative either since I can't deposit, withdraw or bet.

I do hope to get it solved at the earliest, thank you

Hello,

my account has been frozen for way over 24h.

I can not bet, withdraw, deposit.

I have a bit over 0.05btc on the account and I just want to recover it.

Live support told me to send an email to accounts@stake.com but in 36hh nobody has answered at all.

Live support isnt replying amymore.

Please, I need help, I did not do anything wrong and just want to recover my funds.

 
What would my gambling habits have something to do here? I fully trusted the site since the moment I deposited on my account and I expected myself to being able to withdraw as easily as I was able to make the deposit.

It does not matter, $1 or $10k, I did not do anything wrong and so I should be the one having full control over my funds.

I gamble way more than that on other sites and I have no concerns at all since I am the one in control of my money, and thus, I do not have to experience this unusual craziness.

The main problem here is not the amount, it's not because they are withholding $2.3k, but because they are withholding it without explanations and without providing solutions.

Even if it was $50, I would be reporting it, because it is not right.

The only lesson I learn from this is to not trust this casino anymore.

 

What would my gambling habits have something to do here? I fully trusted the site since the moment I deposited on my account and I expected myself to being able to withdraw as easily as I was able to make the deposit.

It does not matter, $1 or $10k, I did not do anything wrong and so I should be the one having full control over my funds.

I gamble way more than that on other sites and I have no concerns at all since I am the one in control of my funds.

The main problem here is not the amount, it's not because they are withholding $2.3k, but because they are withholding it without explanations and without providing solutions.

Even if it was $50, I would be reporting it, because it is not right.

The only lesson I learn from this is to not trust this casino anymore.

I cashed out my bet and when trying to place a new one, I wasnt able to, so at that moment I found out that I could neither place bets nor make deposits/withdrawals.

They have a 24/7 live chat support so they are more than capable to give explanations. I am not saying to have it solved in 24h, but a single explanation should have had to be already given, at least to avoid me getting concerned.

As mentioned above, I have decided to post it on this forum as a precautionary measure, because, after more than 24h, I do not even know what is going on, and this uncertainty is what gives me no other choice than to make this report.

Thank you, I do hope to get this sorted out as soon as possible, because to not knowing really stresses me out.

Well, I know 24h is not too long, but I believe it is more than enough to at least explain to me what is going on, either by email or by chat. They have a 24/7 live chat support so, they are more than capable to give explanations.

I cashed out my bet and when trying to place a new one, I wasnt able to, so I found out that I could neither place bets nor make deposits/withdraw.

As mentioned above, I have decided to post it on this forum as a precautionary measure, because, after more than 24h, I do not even know what is going on, and this uncertainty is what gives me no other choice than to make this report.

I included other cases related to stake.com as indicated on the "Scam Report Format" topic, including these as reference, only. As of now, like I said on my report, I neither have my funds nor a single clarification about why they are withholding them.

Posted on this forum as a precautionary measure, because stake.com has not been cooperative at all with resolving the situation and I am concerned about it.

Sent a PM to user Stunna, and hopefully will help me resolving everything.

I am feeling stressed out about this issue and I only want to recover my funds.

I deposited, placed a bet and that is all.

I do not know what did I do wrong or why my account has been "frozen", since I have not even received an explanation, neither from live support nor from the department I was told to send an email to.

I have no issues on waiting, but I am obviously starting to feel very concerned since I have not even been given a single clarification by this time.

What happened::

I opened an account on stake.com and deposited 0.1012btc. I placed one bet on a tennis match, which I had to cashout as my player was losing, and then my account got frozen, I am unable to bet, withdraw or deposit. The remaining balance on my account is 0.05078891btc and they have been withholding it for way over 24h and I have not even given a single explanation.

I was told by live support to send an email to accounts@stake.com but nobody answers and live support is not doing anything either.

I did not do anything wrong and I just want to recover the remaining funds from my account, I need help.

Scammers Profile Link:

https://bitcointalk.org/index.php?action=profile;u=81292

Reference Link:


Amount Scammed:

0.05078891btc

Payment Method:

Bitcoin

Proof of Payment:

https://live.blockcypher.com/btc/tx/3a77587da648052f72be177719f1c9691fcadd2a17dc1e95b86d2a0a53a2fd58/

PM/Chat Logs:

https://ibb.co/RvPFvYh

Additional Notes: