Must be a huge bug in their system. Really hope they fix it soon and you get your coins too.

Support also gave me 30 days of free trading as apologize, although i had to ask for it.

Support just added the BTC back to my account. Withdrew this time without any problems. But i lost about 50$ on this so i hope they fix their system soon.

Also thought about that. But 5 BTC isn´t enough for a "large" withdrawal and as support said, they´re looking into it so it cant be  just a regular check. There must be something wrong in their system which didn´t let the coins go through.

I'ts just very annoying as i bought the coins for 98$ and now the rate is below 90$ and i still don't have my coins. It's now more than 2 days after the last meesage from support. Very bad communication with them 

I withdrew 5.27 BTC more than two days ago. The transaction is shown as "finished" but nothing has arrived. It´s also not on blockchain. The coins just disapeared.

Anyone else had this problem? I contacted support but they didn´t reply me for more than 24 hours now. Rate is still falling and i want my coins. Really annoying.

Same here. Usually it works very well. But this times the coins just disappeared into nowhere and the transaction shows finished.

Hey,

2 days ago i made a withdrawal request for 5.27 BTC from my bitstamp.net account. The transaction is shown as "Finished" in my account. The problem is, it hasn't arrived and is also not on blockchain.

I've already contacted the support about this problem. They just said the system administrator will have a look at it. That's it

Does anybody know what might have caused this problem? And how reliable is the support team at bitstamp? I haven't heard from them since more than 24 hours.

Hope anyone can help me.

Greets