Search content
Sort by

Showing 4 of 4 results by trenkovi
Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
trenkovi
on 20/12/2017, 19:15:49 UTC
After failed withdraw my XVG coins disappeared from my balance. I have opened ticket: 532718 and they c-cex answered me "Hello! We see some issues with XVG withdrawals. We will look deeper into this problem after Jan, 20. All withdrawals served by now. All failed withdrawals were returned to balance.".

My XVG haven't returned to my balance.
I have no option to post a reply in the ticketing system.
I have DOGE in my balance but I don't have withdraw button.

C-CEX going on a vacation 30 days and before that they have practically disabled withdraws.

I think this is a robbery and c-cex are thieves and this story with a vacation when all of your clients have serious problems is fake.

This is the only explanation of this  situation.

I don't know if there are a way to sue them for what they are doing.
Hey there,

I've had a similar problem yesterday. Tried to withdraw 0.25 BTC (remaining change I had on the exchange after buying a few shitcoins), and after quite a few tries, it seemed to have worked. Got the confirmation mail and had to try some 20 times until the link appeared to work. Then it created a transaction ID shown in my history, but the 0.25 BTC never arrived in my wallet.

Support first gave me a copy & paste of the general "check if you have unconfirmed incoming tx" which I obviously don't have. Then they said I should try again because "it's working, now", but I don't have any BTC to try, anymore. ^^


I think it's just a technical issue. I know the operator of the exchange a bit (not much, really just a bit) from a common chatroom in the past, and he's really dedicated and trying to offer a good service. I'm pretty confident that once he's back from holiday, he'll resolve things. Smiley


.edit:
Please help me to recover my coin, this coin is all of my family Christmas!
You should really be ashamed for gambling with money you obviously can't go without. Guess you'll have to explain to your family why they won't get any christmas presents, this year.
Unfortunately on my case I don't have neither coins nor withdraw
Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
trenkovi
on 20/12/2017, 05:58:25 UTC
After failed withdraw my XVG coins disappeared from my balance. I have opened ticket: 532718 and they c-cex answered me "Hello! We see some issues with XVG withdrawals. We will look deeper into this problem after Jan, 20. All withdrawals served by now. All failed withdrawals were returned to balance.".

My XVG haven't returned to my balance.
I have no option to post a reply in the ticketing system.
I have DOGE in my balance but I don't have withdraw button.

C-CEX going on a vacation 30 days and before that they have practically disabled withdraws.

I think this is a robbery and c-cex are thieves and this story with a vacation when all of your clients have serious problems is fake.

This is the only explanation of this  situation.

I don't know if there are a way to sue them for what they are doing.
Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
trenkovi
on 19/12/2017, 01:20:47 UTC
C-CEX it is impossible to withdraw XVG please do something before your vacation... PLEASE!

I am ALL IN with XVG I have opened a ticket and waiting.
Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
trenkovi
on 18/12/2017, 22:25:58 UTC
C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!
Please all my MCAP's withdrawls has failed and back to my account how can i withdraw them beffore january 20

All my withdraws - XVG and others has failed also for the past two days and nobody do nothing.

What's going on with this exchange!
Can we get our funds before this very professional vacation ?!