Re: [WARNING] Gross incompetence by MtGox in handling sensitive AML info.
You mean Director. You used plural Directors.
Mark's a director also. Plus you, that makes two directors. Two is plural.
A director of the BF runs the biggest and most fucked up BTC exchange on the net. Another director, you, is covering for his fuck ups by saying "shit happens". You both share corporate seats on the BF's board of directors.
Can you at least admit that you can see why this might reflect poorly?
I already did, you should read the earlier messages
Charlie,
Instead of sticking up for your buddy at Mt Gox maybe you could message them and give them a lesson customer relations, which you and your team seem to do so well (seriously) in responding publicly to customer issues.
I find it surprising that you've now responded several time to this thread and we have yet to hear from Mt. Gox.
Is is a slow days at the office?
Instead of sticking up for your buddy at Mt Gox maybe you could message them and give them a lesson customer relations, which you and your team seem to do so well (seriously) in responding publicly to customer issues.
I find it surprising that you've now responded several time to this thread and we have yet to hear from Mt. Gox.
Is is a slow days at the office?
See below....
Agreed. I'm not defending them. Just saying, shit happens. We are not perfect.
Thanks for the kind words about our customer support
Right now, its 2am in Japan, thats probably why we have not heard back from them.
I did tell Mark that he should see this thread, and gave him the link an hour ago.
It's a crazy day at the office!!
Are you responding in an official capacity as a member of the Bitcoin Foundation.
Just curious.
lol, no.
If I was, I'd sign with "Charlie, Bitcoin Foundation"
-Charlie, BitInstant
Awww look, it's the TBF incrowd downplaying each other's mistakes!
Each others mistakes? I only see one problem that OP has with Gox. Nothing to do with me.
Your grammar needs correcting.
Thanks