Quote from: acegik12367 on March 18, 2013, 07:30:05 PM

Quote from: rastafari33 on March 18, 2013, 01:21:45 AM

Quote from: bigbro0611 on March 18, 2013, 12:06:04 AM

Quote from: acegik12367 on March 17, 2013, 10:40:41 PM

Quote from: levy42088 on March 17, 2013, 10:02:06 PM

So I was told I should post my concern on here,:

Hey guys, so I have done a couple of flawless transactions with bitinstant to mtgox, but today when I did one for a more substantial amount, I had my first problem..

So I deposited my cash to money gram > zip zap, and bitinstant sent me a confirmation email with my goxcoupon.

The only problem was, that instead of providing me the goxcoupon, it simply said "GoxCoupon: {u'error': u'Must be logged in'}"

I have sent a couple messeges to both mtgox and bitinstant support, but haven't herd back, maybe someone can help me out on here since i dont know where else to go..

my orderid is:

OrderID: 0c081dc4-2bd3-4f6b-8d00-d6a32401c097

Confirmed, exact same issue as me.

Same problem too, I PM'd Yankee and the other guy my info.

Same problem with me too! Support team please help me out, under the GoxCoupon field on my bitinstant e-mail it reads "GoxCoupon: {u'error': u'Must be logged in'}". Can you provide me with the correct redeem code? or direct deposit the money?

Order id: 63b81125-8c45-4d1d-80fd-25d23e74e98d

Funds are now in my Mt. Gox account, thanks guys.

Funds are not in my account yet, and i can see other people with the same problem as me getting fixed quickly, my money is still stuck. The order id: 63b81125-8c45-4d1d-80fd-25d23e74e98d

Thank you for the help.

my E-Mail Details

"Hey there,

This is to notify you that your order has been updated, please find the details below:

To Redeem your MTGox Coupon (GoxCoupon field below): Log on to https://mtgox.com/. Under 'Funding Options' click 'Add Funds'.
In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.

OrderID: 63b81125-8c45-4d1d-80fd-25d23e74e98d
EventID: 0d56c7bb-ab81-4c00-aaff-641d942b1013
DestAccount: 151888
QuoteID: 6b2c940f-7688-4f97-8c6a-97ec9d43829e
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1363555702.83
APIResponse: None
GoxCoupon: {u'error': u'Must be logged in'}
FundsSent: $480.05 USD

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The team @ Bitinstant.