Quote from: NWJBL on May 08, 2018, 08:42:48 AM

Hi - my update is also stuck and none of the suggestions above seem to work. The ledger just displays "updating" while the manager thinks for a moment and then says, "unable to install firmware"

I have checked the device manager for anything needs new drivers. Please advise? I can't find any other solutions, it seems bricked.

To be able to help you, please answer the following questions:

Does it also give a 'insufficient memory' error ?
In this case: Remove a few applications from your nano s. You can install them afterwards again. Your coins stay safe.
Did you use an USB port from the back of your PC (assuming you aren't on a laptop/tablet) ?
Those directly at the mainboard are the ones most guaranteed to work properly.
Did you use the original ledger cable ?
Some cables you may know from mobiles phones are charge-only cables (they don't have the data pins).
Did you actually check the device manager for a yellow exclamation mark?
Do you hear a sound when plugging in your nano s ?
What is your current firmware version ?