If the admin's aren't going to be doing certain things like restoring accounts and replying to emails etc then that work really does need to be given to someone who can and ignoring it is only just going to make it worse as more workload stacks up and adds to the already huge backlog.
Agreed. I don't know what's stopping Theymos from delegating those responsibilities. Surely it can't be a money issue. As I said above, Vod had
volunteered to help restore accounts (hopefully my memory on that is correct, because it was a while ago).
Theymos already mentioned somewhere that he is not going to trust anyone while it comes to restoring an account and also the investigation of restoring an account takes lot of time than how it looks like to be,that is why he wanted to implement some automation for restoring an account.
I think he was talking more about things like coding and handing off the management of the forum to somebody else, but even if he wasn't is there honestly nobody trustworthy on this forum or planet earth to restore accounts or handle other admin-based duties? What's the worst somebody could do who is tasked with restoring accounts? Steal accounts to sell themselves? That would soon be found out and would it be worth risking your reputation here for a few bucks.
Many here ignore the fact that the accounts of this forum have its value "because of the possibility of getting money from the signatures campaigns" so selling it and then claiming to be hacked is a beneficial policy.
The process of restoring these accounts requires careful investigation of their own and then access to the sensitive data to be restored.
Giving the powers to more than one account is a serious security problem, especially since this forum has been hacked more than once.
Prevention is better than cure
But they're not even being looked into right now so chances of having them restored are next to zero. Do you think that is acceptable? Imagine being locked out of your bank or exchange or facebook account and just having absolutely no response from anyone at all and you're locked out indefinitely. It's also a serious security problem when there's no chance of you having your rightful property returned to you. Giving some more trusted staff the basic tools to just restore accounts isn't that much of leap and there's probably not that much damage they could do.