Quote from: anderl on January 27, 2014, 08:43:36 PM

Quote from: dbbit on January 27, 2014, 06:04:45 PM

You wouldn't think that Newegg would treat you the same way that some kid in a basement on a far away continent does, but here they go:

I ordered and paid for a R9 290x from Newegg yesterday for $550 with overnight shipping. This morning Newegg decided to void my order without a specific explanation, and recommended that I should check with my Credit Card company for a wrong address (Uhh... I used Paypal).

Immediately after the email I came back to the site and see that the same card is now listed at $650.

So they basically just went and cancelled my order because they decided that can gouge other customers for an extra $100.

Yes, I know that $550 is on the low side for an R9 at this point, but that doesn't mean screwing over open orders from existing customers.

Just venting. Angry

AltCoin: Changing perfectly legitimate companies into common thugs.

Are you sure it was newegg and not a 3rd party merchant. Anyone can open a store on newegg and sell equipment. I've seen a lot of shady things happen from those merchants.

On the other hand my company has bought $100k of equipment on newegg and you would think that they would provide some better customer service but no.

Amazon does this too. I had a merchant allow me to complete an order which I paid overnight shipping for. I didn't get a response from them for 2 days when they said that they were cancelling my order and refunding my credit card.

I had to pay exchange fees through my bank for both transaction and the whole thing cost me about $20 and I got nothing. At least my bank refunded the fees after I fought with them about it.