Quote from: simplyred on July 14, 2019, 02:12:17 AM

Quote from: boyptc on July 14, 2019, 12:57:59 AM

Quote from: simplyred on July 13, 2019, 11:06:42 PM

Is it normal that i can not send tokens from the wallet if i have old fimware version ?( i can go into my wallet and see my funds but when i send nothing happens )
Thanks so much for the response

Not a trezor user but have you tried updating the firmware maybe that's the cause of the issue?

you are right that is the issue, but if i do that i erase everything on the device, and i do not have the seed.

But like i said i have the password and i can open the wallet and see my funds and be in wallet but i cant send from it because then the site direct me into the upgrade.

My friend had the same issues from you(but not about sending coin/token), he had been lost his recovery seed and he didn't want to update the firmware because he scared that probably he face any problem later with the seed. If I were you recovery first the recovery seed before you upgrade the firmware.
Read this it helps you, https://wiki.trezor.io/Recovery_seed#Lost_or_compromised_recovery_seed
and read this FAQ. https://trezor.io/support/#general-how-to

Regarding sending the token, you must have extra ethereum for the GAS fee. If you don't have you can send it into another address.