Quote from: passwordnow on March 14, 2023, 05:56:44 PM

Yeah, I agree and all of it is true. As we can see, unlike some other casinos that have made their threads but never responded to any concern on their threads, the staff isn't like that here.

Duelbits has maintained their good supports and gained great reputation since a day they opened their announcement thread in the forum. The platform has never failed to serve their customers as well as provide good customer supports. Again it is proven by the latest case.

Quote from: duelbits on March 13, 2023, 04:47:02 PM

I am very sorry for what happened. I spoke to my team about it and they assured me it will never happen again. It was a miscommunication between some staff members.

It is a matter but it was resolved already and it's good to know Duelbits team solved it internally as well as have good team communication to adjust your work flow and avoid similar cases in future.

Communication can have problems anytime if there is a broken point in a chain of communication but we can always learn and adjust the flow of communication for the better.

Quote from: BitcoinHunt3r on March 14, 2023, 09:57:58 PM

Hi admin, no problem I understand the situation now I don't need to worry about participating in all the promotions because my account has been verified Cheesy

Now it's time to enjoy your time on Duelbits.