I would appreciate help with my issue.
I have emailed support multiple times (all ignored)
Told my VIP host (ignored)
Messaged the BC.GAME account here on bitcointalk (ignored)
Messaged CEO on Telegram (mostly ignored, then passed off to support and ignored again)
That seems to be the intentional plan, maybe just hoping I go away.
UID 2976716
I have not posted a scam accusation as I don't believe it was a scam, but rather a mistake.
If you can make your own thread in the scam accusation board with the proper format and attaching a good evidence to back up your story, that'll be helpfull as it'll help us see if it's a legit case or [sorry to say] a baseless accusation. I'll put them on my list and will try to usher them your way when other, older, cases has been solved. Please remember that the board were running on evidence, so giving a comprehensive story and proofs is much preferred.
Until there is real evidence of the problem being resolved I will remain firm with my initial view of Bc.game casino as a fraudulent casino. So I don't care where you start from and with a new or old account because we here only want evidence like what you claim to solve cases. There no need to beat around the bush that in reality everyone wont just stay silent just because you bring new news doesnt mean all complaints are resolved. You have time to clean up your reputation but if it continues there will be no solution and the more users complain that your actions don't match what you say.
And I agree this thread is pretty useless if complaints in the scam section keeps accumulating and old ones are not resolved and closed, they have to resolve the old ones for the community to believe that you have a good intention in creating this thread, there are cases where you undergo mediation and lose and yet you delay payment.
Its good that you did not moderate this thread if this is moderated you will get more bad feedback because it will become self serving, you have to accept that people will not like you creating a thread like this when there are open accusations that needs to address.
Lets see in the coming weeks if this thread serves it purpose of building trust and transparency.
That's why aside for posting those message to fix some issues they need to show proof that they are really working on it. Since many are skeptical about words telling that they are here stepping up then want to fix issues but nothing happen. its time for them to show something great to the community and if there are legit people telling that there old issues has been solve then maybe it can change the mind of people and convince that they are for real here.
Those open accusations need to address first before anything else since those people which create a thread could verify if BC.game representative is really solving their issues and didn't just hype people since they planning something that they think they can benefit on.
To the three of you, the err... new representative were in communication with me earlier today, they're in the middle of getting to the bottom of one case. I believe they're publicly promising to get into it in 24 hours. Let's give some time to prove themselves, it can be a good start toward resolution for the currently active cases. I'll give my best to make sure they handle each cases [doesn't mean every resolution has to be in absolute win for each of those complainants], and after that, we'll see what those actions bring to their reputation.