Quote from: Synchronice on Today at 12:16:36 PM

Quote from: Shishir99 on Today at 08:30:28 AM

Quote from: chipsgg on November 25, 2024, 06:18:18 PM

We do not offer support through BitcoinTalk. The player needs to reach out to our live support directly for any sort of assistance.

Quote from: chipsgg on November 25, 2024, 09:54:23 PM

We do not offer support through BitcoinTalk. You need to reach out to our live support directly for any sort of assistance.

Quote from: chipsgg on Today at 04:46:14 AM

We do not offer support through BitcoinTalk. You need to reach out to our live support directly for assistance.

Well, well, hold on please. I believe you are not the same guy who was handling the account before. Chipsgg used to write well detailed explanation to users when they ask questions. I understand you do not offer support through BitcoinTalk, but you can always talk to the person who is responsible for that. Every casino representative provides answer to the questions by the players. Now you are denying that you do not offer support through BitcoinTalk. Why? What is wrong? This is not how casinos expand their business in forum. They maintain their reputation by helping users.

Are you serious? I don't protect Chips.gg but this is a forum called Bitointalk, it's not Chip's forum, nor is it their duty to solve problems here and I'll even say they shouldn't be using Bitcointalk for solving problems directly on this platform. They have a support chat and people should use that chat to solve problems. It's definitely okay and normal to post issues here if someone doesn't get their problem solved because posting here is a good reminder for the casino to solve the case and prioritize it but the further communication happens via email.

And I don't even understand if they have a problem they should contact chipps on their customer service bringing any issue most are just chasing attention because the polite thing to do when their is a problem contact the customer service if even the representative in forum instead of dragging chipps and claiming they are supporting chipps we all know the right thing to do why prolong the issue. And am sure that no matter what the issue moght be it might take long to resolve but they will definitely fix it, because they won't want anything that will affect their own reputation that's for sure.