Quote from: BC.Game Support on Today at 04:46:07 AM

Hello alvin8,

It is with a burdened heart that we have to bring bad news to you. Our staff has escalated the matter to our bonus and promo team and your request to complete the remaining wager through casino games are unfortunately not feasible as the rule of the promo is to complete the wager through sports bet.

We understand that this can be a very frustrating situation as you are halfway through finishing the wagering requirement. But the restriction placed into your account comes from our provider and we have no control or influence over their call.

We still have a lot of promos that you can join if you want to. You can check our ANN thread for recent updates of contest and free raffles.

Hello and thank you for getting back to me.

I understand that rules are in place, but I’m still struggling to accept this outcome, especially after putting in so much effort and already completing nearly half the wagering and now potentially losing over $4,400 in progress.

I want to clarify that I have never attempted any form of exploitation. I have screenshots of my full betting history to back this up and am more than willing to share them to also add the community judgement. https://ibb.co/Ld2nHpVk,https://ibb.co/dJ4NBYC7,https://ibb.co/M5KcDNpq,https://ibb.co/GQ4VH1Vs,https://ibb.co/8F62YV0,https://ibb.co/tM7RBgr4,https://ibb.co/0xJ2YN1,https://ibb.co/6R9tJTYG,https://ibb.co/93nnF64R,https://ibb.co/bMx1GD1n,https://ibb.co/s9PFy5nv,https://ibb.co/6RM8pbfQ.

I’m not asking for another promotion or special offer. I’m simply asking for a fair alternative that allows me to unlock what I’ve rightfully worked toward. I’m completely open to any reasonable solution, as long as it doesn’t mean starting over or forfeiting everything I’ve earned so far.

If there’s any chance that this can be reviewed by someone more senior or from another department, I would truly appreciate that. I believe that when something is done in good faith, there’s always a way to make it right.

Thank you again for your time and consideration I really hope this can still end positively.