Quoting your post so that the images are visible to other users.
When exactly did you write to the compliance team?
You were advised in the other thread that you may have to be patient.
Write to
compliance@rollbit.com if you have issues with rollbit, they'll address and help your issues to meet its resolution through the email to that division.
Rollbit is trying this attempt to funnel every complaints from medias into one channel, and Razer encouraged me to encourage those in the forum who have issues with them to escalate to that division.
So, try to write to them, and have some patience. Last I check with Razer, they compliance desk is a bit clogged, so a reply after you write to them might take a while.Keep me in the loop.
Actually umm... These two above are, I believe, the response of their compliance team. It's their "blanket" closing statement, the counterpart of their "blanket" opening statement of multi-acc accusation. I've asked Razer to advise their team to revise this approach.
Regarding the answer, since it's blanket statement, we can't know for sure what's actually happened. But my money will be that it's yet another betby fiasco. Nonetheless, let me try to find more and/or confirm. OP,
konstantin02, mind to shoot me your email that you use to reach the compliance team? I'll need that to ask Razer to investigate further.
I am ready to pass all the necessary checks, I answered this in the reply letter, we will provide all the requested data, but in response I was again asked about other accounts on the rollbit website. I will send you an email address in a private message. But I do not understand what problems could arise for betting on such championships, it is very strange that after betting on such events they block accounts, everything looks very scary and I am worried about my money. Thank you!
