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Showing 15 of 15 results by Jscaff
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Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 19/06/2018, 17:13:32 UTC
Yeh i think youre right, the thing is IDAX keep saying they will recover it but then dont respond to live chat, they havnt answered none of my email tickets, Why cant they just tell me its not able to recover.
Bad customer service? Undecided


Quote
Do you know what Nexty NTY is if it isnt an ERC20 token? How would i go about storing this on my nano ledger?
Like I said... it is essentially just another cryptocurrency... like BTC, BCH, ETH, DOGE, LTC, BTG, XRP etc... As for storing in a Ledger, basically you can't unless Ledger decide to implement support for the NTY currency. I don't think it's likely, but you never know. Maybe write to Ledger support and see if they plan on implementing support.

Just an update All has been recovered Smiley im not sure how, on the blockchain though funds are still seen there, maybe idax sent funds to me.
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Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 15/06/2018, 10:03:46 UTC
I sent ETH to Nexty (NTY) address on IDAX, the funds dont show in neither of accounts, and both address's are different. the TXID is 0x7c966aa02864f58c6ae0ff8d6079ad9f2cbfe80cacf6f14d48fc07d533ffa5c2
Interesting... out of all the tokens, NTY seems to be the only one that has a different address to the ETH address??!?

After a bit of digging, I've noticed that Nexty is NOT actually an ERC20 token... it would appear that it is actually a completely separate cryptocurrency running on it's own blockchain... it does not use the ETH network. So, you have not actually sent ETH to your IDAX ETH address (as would be the case if you'd sent it to one of the ERC20 token addresses).

You have sent ETH to an address that IDAX may not even have the private key to (depends on their private key -> address algorithm for Nexty). Quite why Nexty decided to use an address system that generated valid ETH addresses I don't know... but that seems like it could be a real trap for people who aren't careful.

Also... given this:
Quote
3.The address is not allowed to deposit other assets other than Nexty,and any other asset deposit will not be recovered
You might be in a bit of trouble with regards to getting IDAX to recover your ETH Undecided

Yeh i think youre right, the thing is IDAX keep saying they will recover it but then dont respond to live chat, they havnt answered none of my email tickets, Why cant they just tell me its not able to recover.
Do you know what Nexty NTY is if it isnt an ERC20 token? How would i go about storing this on my nano ledger?
Post
Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 13/06/2018, 14:30:43 UTC
I just checked IDAX out... (for clarity, this is: https://www.idax.mn it is a centralised exchange and is NOT IDEX)

IDAX seems to provide the same deposit address for ETH as for all the tokens that they support. So, theoretically, if you sent ETH, it should have been credited to your IDAX account balance. What ERC20 Token address did you send to? And did you check that your ETH and token addresses are the same for your IDAX account?


Does this cross chain transaction recover itself and have funds automaticlly sent to Ethereum instead?
You haven't sent a cross-chain transaction. ERC20 and ETH transactions all occur on the ETH network... as ERC20 tokens piggyback on ETH.

I sent ETH to Nexty (NTY) address on IDAX, the funds dont show in neither of accounts, and both address's are different. the TXID is 0x7c966aa02864f58c6ae0ff8d6079ad9f2cbfe80cacf6f14d48fc07d533ffa5c2
Post
Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 13/06/2018, 08:46:58 UTC
if you transfer funds to idax then there is no big deal. you can login to idax by using your erc20 private key which you use for your MEW. IDAX is a decentralized exchange. After login you can then deposit back your money to you MEW wallet again.

I think IDAX is a scam, if i dont get the funds, ill be making a huge post about it and get it spread around the internet pretty quick i have thousands of people on a stream
Post
Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 12/06/2018, 23:17:09 UTC
if you transfer funds to idax then there is no big deal. you can login to idax by using your erc20 private key which you use for your MEW. IDAX is a decentralized exchange. After login you can then deposit back your money to you MEW wallet again.

How do i get the private key? I dont think idax give you that
Post
Topic
Board Altcoin Discussion
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 09:59:21 UTC

[/quote]
Use Google Translator instead Sad If you need your funds to get back to you, only idax support can help you out with this.
[/quote]

Hi just an update, i did use the Translator and it seemed to have worked he did reply with "we'll submit the developer to restore your balance,Processing takes 2-3 business days " Hopefully this will work, As i did ask them aswel 10 days ago and someone said in broken english 1-2 days you will have it, Not sure what this ment
Post
Topic
Board Altcoin Discussion
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 09:46:52 UTC
you need to contact them and make a conversation.
why dont you look if the ETH is on your IDAX account.
check balance, go ETH.
it may be there.

The ETH isnt in my account, its on the erc20 token account just sitting there, Only idax can help get this out, its just so hard talking to them as they dont speak english.
Post
Topic
Board Altcoin Discussion
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 09:22:56 UTC
It seems that this 0x8a22De005014709bD3638de9ABA6E44d5f98abAf is the exchange address where you have sent your ether right? It seems the transaction is successful and your ether is safe in your erc20 exchange wallet. Since exchanges don't give out private keys, you can't sign the transaction or you can't import them to your own erc20 wallet.

Does the ether shows up on the erc20 exchange wallet?
If yes, try to manually move the ether to your wallet. If no, you need to contact Idax somehow and try to move this. You have no other choice other than this.

Last month, I encountered a similar problem. A friend of mine sent eth to bittrex erc20 wallet accidentally and he contacted the support and waited for a month and his funds were successfully restored.

Ive asked support for help and they do not understand english,
Use Google Translator instead Sad If you need your funds to get back to you, only idax support can help you out with this.

Hey yes thats right thats where its been sent to but it does not show up in my erc20 account, Only option is to use the google translator at this point, I have tried getting on their social media pagers and hopefully someone can assit, I really appreciate your replies Thank you Smiley
Post
Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 09:06:07 UTC
Thanks for all of your suggestions I really appreciate it, For beginners just always Double check where you are sending your Money and you wont have this problem Cry
Post
Topic
Board Beginners & Help
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 07:44:31 UTC
Hi,

Are u referring to the exchange IDEX? I once saw a thread on GitHub about people facing the problem you had mentioned and on certain occasions it has been a unfortunate loss of funds but let's hope it's not the case with you.


I honestly can't advice you on the technical side but I would give you some advice which I heard from a ton of experts. For Ether and it's tokens the best wallet to use is myetherwallet and a lot of people who have used wallet's such a mist have encountered the problem  mentioned by you.

What country is this exchange based in? Did you try checking if they are on any social media channels? Especially on Telegram? They are very much responsive on those.

Please let me know the updates, it's very much of a useful question lot of us should br educated about. Thanks


Hi,

Its not IDEX its called IDAX and it is an exchange, they are based in mongolia, I cant use myetherwallet to access my IDAX funds as they dont support giving users its Private Keys, i will update as soon as i get any infomation. Cheers
Post
Topic
Board Altcoin Discussion
Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 07:10:21 UTC
Hey thank you for replying the txhash address is

https://etherscan.io/tx/0x7c966aa02864f58c6ae0ff8d6079ad9f2cbfe80cacf6f14d48fc07d533ffa5c2

Ive asked support for help and they do not understand english, ive put in about 4 support tickets in the last 10 days since this happen and no reply.

Post
Topic
Board Altcoin Discussion
Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 06:14:40 UTC
If anyone can help with this and what are my options and steps inorder to get these funds back to my original account it was sent from. I have sent ETH directly into my token accidently roughly $500usd i know its not much but would still be good to recover this, IDAX dont give out Keystore files / JSON so and using their support is impossible as they dont understand english, My question is Do these funds automatically bounce back to my Orginal eth account or do they automatically move into the ETH account on their exchange? Thanks to anyone with knowledge wanting to help it will be much appreciated.
Post
Topic
Board Beginners & Help
Accidently sent Ethererum to my ERC20 address on IDAX exchange.
by
Jscaff
on 10/06/2018, 05:37:40 UTC
The transaction is Successful but the funds are stuck, Ive tried talking to IDAX support but they do not understand english, Ive tried asking them to send me my private key but they still dont understand what im saying, Im stuck and i need help in what to do next, Does this cross chain transaction recover itself and have funds automaticlly sent to Ethereum instead?
Post
Topic
Board Announcements (Altcoins)
Re: [ANN] NextyCoin - the First Cryptocurrency: Instant Transfer with Zero Fees
by
Jscaff
on 04/06/2018, 12:01:24 UTC
We are introducing the smart staking program as the first dApp being utilized on the Nexty Platform. This dApp will be operated on June 20th, 2018. The interest of current packages is counted and will be distributed on June 21th, 2018.

Awesome great sutff, Can you please tell me what the contract address for nexty is please i really need it
Post
Topic
Board Announcements (Altcoins)
Re: [ANN] NextyCoin - the First Cryptocurrency: Instant Transfer with Zero Fees
by
Jscaff
on 02/06/2018, 13:43:59 UTC
Hi im new to nexty, I am just wondering if we can send Nexty to our nano ledger s? it seems that its not coming up as a token?