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Showing 13 of 13 results by Lavafreez
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 18/09/2023, 08:52:02 UTC
Hello, tetaeridanus


How could i pressure stake so they have to do something about my case "ASkagmabler" refused to take my case.
So i don't what to do if you can help me giving me recoureses i could take i would be very greatful.
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 15/09/2023, 19:52:51 UTC
Hello, holydarkness

1. Not exactly.
Simplified version is  :
a) i deposited 50K
b) i played and ended up doing an all-in at the roulette and winning
c) i tried to withdraw and refused to do so.
d) accused me of opposite betting and multi account
e) remooved the funds from my balance
f) i proved that i only had 1 account.
g) agreed with me
h) Still refuse to return my funds since i have broken their "TOS"

2. Yes i played from a banned region but this doesn't allow them to still my money.
They are currently in contract with French Streamers to promote their casino.

This only matter in the sens that i have no legal recourse against them. They perfectly know it and abuse it to steal my money. It has never been mention by them that beeing "French" was a breach of their "tos" during our exchange in emails.

I hope you are satisfied with my reply.

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Board Scam Accusations
Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 14/09/2023, 12:59:11 UTC
Hello, robelneo

First,
"After careful consideration of your case, AskGamblers Complaint Team reached to the conclusion that you must forward the dispute in front of the relevant Gambling Authority directly as they are the only competent authority to conduct proper investigation and reach to justified decision whether there was any breach of the regulatory requirements or not."

Askgamblers refused to help me so i do not regret the decision i took to contact them.
I'am greatful for the help you have provided to me.
However as i explained in my comment, i do not apreciate you trying to discreditate me because i looked for help somewhere else.

I hope you understand my point of view.

have a nice day
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Board Scam Accusations
Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 14/09/2023, 06:25:09 UTC
hello, shasan

I invite you to go on page 1 and check. All the proof have been submited multiple times
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Board Scam Accusations
Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 13/09/2023, 14:52:18 UTC
Hello, robelneo

First of all i was just following advice. However I do not see the issue in what i have done. Saying that i'am obviously "not clean" because i have asked help somewhere else is a dumb reflexion.

To answer you question of course i'am in a hurry to recover my money. We are talking about 100K.
I have been trying to recover my money for now more than 3 month. I do not believe what i have done will interfere with what stake will announce when they will come "Down here".

I also wan't to say that for Stake, my case is done. That's what they told by email at least. So yeah i will try every recourse possible.
I will repeat this since you obviously did not read all of my messages. I never said that i never broke any of their "TOS" i said that i had the feeling that they are using this as an excuse to take disproportionate actions against me and steal my money.

"Obviously you do not have confidence that your account is clean" Basing your conclusions on such reflexions is completly random, and frustrating for me.

I have 100K locked into my Stake account.
Try to understand my position before making such statements.

Have a nice day
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 13/09/2023, 09:17:07 UTC
hello, kingbj21

You are right i will do this right now.
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Board Scam Accusations
Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 13/09/2023, 04:46:45 UTC
Hello,

Quote
I would like to remind you that casinos always uphold their TOS and rules if they see that there's a violation they will uphold it no matter what, it applies to all their players small and VIP bettors
Quote

I understand, however, i have the feeling that in my case, they use this as an excuse to withdhold my funds no matter what. Their is also a part of is the casino legit or not.
 I understand that they have "tos" and that they have to make people respect it but,  i belive they should try to be more fair about their decisions. In my case for exemple i believe the sanction is completly disproportionate.
 



If in case one of the parties is not satisfied with the result most probably the user, he/they can ask a third-party mediator like Askgambler, Askgambler if agree to mediate will ask for all the pieces of evidence and their decision is final as agreed by both parties.
Hopefully, this case will be resolved here I know Stake has a good history when it comes to resolving cases so we'll see

First of all thank you, i will check on "Askgambler" if my case doesn't get solved here. I also hope my case get solved, since we are talking about a lot of money.
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 12/09/2023, 05:14:28 UTC
Hello,

First of all thank you ! This community is amazing, you have all been very reactive and took my case seriously and for that i'am very greatful.

I hope my case get solved and that i manage to recover my money. They claim i have broken multiple times their "tos" and that they have "evidences" that suggest it.
Since i played from a restricted juridisction, i have no legal recourses and they abuse it.

I have been sending them proofs and they only seem to accept what suits them best while ignoring the rest of it. Now, every time I send them consistent evidence that strongly contradicts their conclusions, they ignore it and don't even reply...

Again Thank you all

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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 11/09/2023, 16:41:52 UTC
Hello, Robelo

Every single one of the emails that i have received from Stake their is this message

https://www.talkimg.com/images/2023/09/11/6apvc.png

I don't think i'am allowed to share any information that has been sent to me. I don't wan't to give them any excuse to retain my funds.

The only thing i can share to you about talking to the support is this : https://www.talkimg.com/images/2023/09/11/6aeNj.png

Here you see that they allowed me to connect into my account, so i could do the KYC.

Right after i had done it, they removed the funds from my wallet.
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 11/09/2023, 14:30:17 UTC
@Beparanf

Hello,

I understand your point of view and i respect your position.

 However this is not my case.

 Saying "What kind of user does an all-in on his first bet" First it's not true i had been playing dice before.

Second, "A french roulette game gives 50% refund when ball goes to zero. I believe this is what he use." False i didn't used the french roulette i used the VIP Roulette will prove it showing you the bet


"Do you have active promotion when you place your bet?"

No i didn't had any promotions active. The only promotions on stake are Weekly and Monthly.

The weekly is a promotion done every Saturday, your bonus is calculated depending on your week gameplay. So if Stakes belive that my bonus could be illegitimate they can and have time to decrease it significantly.

It's exactly the same for the Monthly,


Their is also the reckback that is indeed an instant bonus however the bonus is so low that it has no sens to even talk about it. Exemple: for 50k bet on the roulette i only earned 30$ of reckback...



I hope i have answered all your questions let me know if any doubt or additional evidence


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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 11/09/2023, 14:08:01 UTC
YES EXACTLY i have tried to explain them many times that this had no sens. Why would i wan't to bet against my self i am only going to loose money doing so !!!!

They perfectly know that. I truely think they are trying to steal my money and i have no clue on what i can do.

I strongly advice you to stay away from this casino if you plan on betting big, i have seen multiple people over twitter complaining about similar issues with similars amount of money.

Stay Safe
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Re: Stake LOCK my account after WINNING 100K
by
Lavafreez
on 11/09/2023, 12:56:23 UTC
Hello,

Since i'am very new new here, i only found this way to show you and proove what i have advanced.

Here is my twitter account and you will see all the evidences.

https://twitter.com/Dylaan86/status/1694536346864349683


About the conversations with the support, and the "reason" for stealing my money is about their policie of "opposite Betting". I told them multiple times that this was a coincidence.


If you have any doubts or need any more evidence please let me know.
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Topic OP
Stake LOCK my account after WINNING 100K
by
Lavafreez
on 11/09/2023, 10:45:26 UTC
Hello,

I deposited 50k on my account did an all-in in the roulette, won and when i tried to withdraw they locked and shut down my account.
They refused to let me withdraw and locked down my account.

After contacting support, they said i had broken their "TOS" and had multiple accounts. This turned out to be completly wrong, after a few weeks of investigatio, they admited that they where wrong and that i only had 1 account but still refused to let me withdrawn 🤯

They basicly robbed me 100k. This is Shameless behavior, worthy of a low-class casino.

Stake Username : Lavafreez