I have been receiving WOF spins in the Promo Email most days and push notifications every day, as long as I click the push. If I miss the push, no WOF spin. You have to go to the hourly spin page to see the free "WOF available" notice for the push. You must be subscribed to push notifications from FBC.
You're talking about different thing. Nobody doesn't have problem with WOF spins that we get through email newsletter. People are getting it as supposed. There is problem with Premium WOF spins. People are used to get free WOF spins for holding certain amount of FUN tokens on Freebitco.in. Now it's already few months since they stopped giving it to us.
Same problem here. This is their response to the ticket about WOF:
Hi,
Thank you for your patience and for bringing your concerns to our attention. I want to sincerely apologize for the ongoing issue with the Premium free spins and for the frustration this has caused.
I understand how important this feature is to you, and I assure you that your feedback has been heard. The issue has been escalated internally multiple times, and I continue to follow up with the relevant team to ensure this is treated as a priority. While some customers have had spins reinstated intermittently, I recognize that the overall experience has been inconsistent, and I deeply regret the inconvenience this has caused.
At this time, I am unable to provide a specific time frame for when this will be resolved. However, I remain committed to advocating on your behalf to ensure the matter is addressed as swiftly as possible.
To help us manage responses more effectively and reduce delays, I kindly request that you refrain from sending multiple emails regarding this issue. Rest assured, your concerns have been logged, and we are working hard to provide updates as soon as possible.
Thank you for your understanding and patience during this time.
If you have any further concerns or questions, please feel free to reach out.
Best regards,
Customer Support Team
FreeBitco.in
This was several weeks ago. The issue is still not resolved as of today.