thank you my problem finish and iclose all ticket Ticket ID:   546915 and Ticket ID:   546993 but you have to put good support if you want to be good 

[/b][/u]

My experience from using this exchange is pretty bad, I have tried to withdraw $500 each day during 3 days annd got banned after 3rd day without any notification or precaution, just banned and that's it. Contacted support but they said our security blocked your account and you can't restore it anymore. You know what is a funny thing? I have done strict KYC there with a lot of hassle, so they have my data and they banned for nothing.

Hello C-CEX, WHY WILL YOU BE STEALLING YOUR OWN CUSTOMERS? PLEASE I NEED MY ETH POSTED SO I CAN TRADE. OVER SEVEN DAY CONFIRMATION STII NOT POSED? WHY? https://etherscan.io/tx/0xa529fbf128d59e7acd61bced98e3fd664522493a4dd508b806a888fcf4703202

c-cex Nxt coin deposit does not approve, does anyone have the same problem, also does not allow support ticket formation

Nxt transfer not deposit 


1)correct address
2) and 1669187 / 3235 confirmations

Transaction: 7258129030193286984

 

Happy 2018


I got OMNI on C-CEX!...
...problem 1: Wallet maintenance/paused
...problem 2: Withdrawal fee 2 OMNI.     (it was little in 2016 years ago but now it is far more than $100...)

Until you change this, daily trade volume may stay near zero and price too cheap.
Please contact me for a manual, free withdrawal of all my OMNI.


unlike Posts above this is not related to the "withdrawal-holidays", that randomly coincided with a period in time in that big crypto dumps were expected.
I withdrew another currency today and that worked fine.

I sent 0,04BTC to my Poloniex BTC deposit account, and all I get on blockr.io is bellow message

This transaction is unknown.

You might have used wrong transaction hash, or the transaction you're looking for hasn't yet propagated through the network. It can take a while for transactions to get to blockchain nodes.

Note, when transaction is first seen it can be just an unconfirmed transaction. Those transactions are not to be trusted yet, they are not part of the blockchain.
For more info check this page.

If you're sure you have the right transaction hash, you might want to refresh the page.


IS this normal? How long does it take for BTC to get there? Its been half hour and still the same.

any update on this & did you contact their support with any success?

C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!

Same situation with ETH withdrawal.

@c-cex Where are my coins? I requested the withdrawals and so far I haven't received the emails to confirm the withdrawals! My ticket ID in support is 520680 Worst of all is the support from you not knowing how to solve this problem! I want to confirm my withdrawals, I want my money!

Support:

In case you do not have unconfirmed withdrawals - check your "Histroy" page: https://c-cex.com/?id=h and choose "Withdrawals" in "Show" menu. There has to be a record with transaction ID of your withdrawal. In case there is a record - withdrawal went fine. In case there is no record - please, write us back and we will do our best to fix this issue.

What about my pending Ethereum deposit? Waiting for last 7 days and support tickets are useless for me nothing made of yet, just bot sending back the same message as shown below, don't know how to sort out this issue.
 [Trader] Support:

Hello!

1. Please, make sure you are sending your deposit to your ETH deposit address which is 0x8bd0224a621ae6965dda5f7081f5d15872166b74.
2. Please, make sure you can see confirmations of your transaction in block explorer.

If your deposit met those above conditions - please, reply in this ticket. Otherwise we will not be able to post your deposit.

Have a good day! Let us know if there is anything else we can help you with. Thanks!
2017-11-06 18:50:01

[Trader] adilcnn:

Hi there,

1. Yes I am sure to send this deposit to my ETH deposit address which is 0x8bd0224a621ae6965dda5f7081f5d15872166b74.

2. I confirm that I can see confirmations on block explorer, the relevant link was already sent for further confirmation, please send the deposit at your earliest.

Thanks
2017-11-06 18:43:45

How will I check my history and see what is pending if I haven't received emails to confirm the withdrawals? I'm waiting 12!