I have two questions please.
1. Can you send PayPal payments in GBP?
My account is GBP and seeing as you're a U.K. company I feel it might be cheaper for both of us to avoid double conversion.
2. Can you send via 'Pay a friend or family'?
That should remove most questions about transaction reversal. Thanks.
Thank you.
Good day, thank you for your feedback.
1) You are absolutely correct, we are registered in UK. But we are an international company and all payments are made in one currency, the most common in the world - USD. We chose this currency in view of the preferences of most customers. Maybe in the future we will have the opportunity to add other currencies, we are working on this.
2) In the beginning we tried to send payments via friends and family, but there were many difficulties if the recipient was in another country and if the amount of payment was large. Therefore, we refused this type of payment cause its hard to proceed FF payments to large quantity of new users.
Everyone who made exchange with us and was completely satisfied please share your trust point here at bitcointalk, we are working hard on this so we need your help, will be much appreciated. Thank you for your reply, I have this response to your points:
1) Why does HiRiBi need to ensure everyone uses one currency, if they don't want to? Does something prevent HiRiBi from sending different currencies to different customers on a case by case basis? I use PayPal myself, it requires in the region of <5 clicks and 1 minute to effect such changes on each transfer. For example Amazon a US company, well aware that USD is the most popular currency in the world, still gives currency options for local customers. Being flexible is a good thing in my opinion.
2) What difficulties? How is it hard to process F&F payments? I have used it myself, I didn't see any. Please tell me about them.
I have used PayPal for 6+ years now, as a buyer and seller on eBay and sometimes to transfer money even internationally, and I fail to see strong reason in your points.
Please enlighten me on what I may have missed. Thank you.
1. There is a percentage transfer fee. I was supposed to receive $45.59 they sent $47.71 but I received $44.83 because of the transfer fee.
Sometimes it might happened. Its just because paypal has different fees in different countries, as we dont know know the recipient original country we just cover standard most popular PP fee, you can contact us via help@hiribi.com and we will solve this, not a problem.
Everyone who made exchange with us and was completely satisfied please share your trust point here at bitcointalk, we are working hard on this so we need your help, will be much appreciated.
That's understandable.
There are two possible fees that I am aware of. One is a Pay for Goods and Services fee, the solution for that is to use F&F. Another is a cross border transfer fee that is country dependent. One possible solution; I believe PayPal provides a chart of the fees. You could create a box for users to enter the country of their account and from there calculate the fees.